Handing over control
Weighing it up
Nintendo plays the security game
Queensland company saves with security
Queensland-based integrated engineering and services provider Thiess approached IBM just over a year ago about problems it was having with "ridiculous" amounts of spam, viruses, and pornographic e-mails taking up valuable employee hours and leaving the company at risk of attack.
"We could see the huge amount of time it took employees to sort unwanted materials from regular business e-mail, as well as the strain it was placing on bandwidth of our corporate network," says Thiess infrastructure supervisor Richard Moran.
Thiess went to IBM, a reseller of MessageLabs managed security services, signed on for anti-spam, antivirus, and image control (to block distasteful Internet sites) services. As part of the service, Thiess' mail delivery and Internet access was reconfigured to pass through MessageLabs' infrastructure before making it to the desktops of Thiess employees. IBM provides all the service's 24x7 support.
"The most effective solution for us was one that eliminated e-mail threats by sitting outside the boundaries of our corporate network, filtering all e-mail prior to their delivery by acting as a first line of defence," Moran says.
"Spam has largely gone away now and the viruses are no longer a problem -- we now get about a quarter of the amount of e-mails we once did so it eliminates our risk and saves us time and in the end, money".
This article was first published in Technology & Business magazine.
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