Lest the real problems with the current version of Skype get lost in all the revulsion over the Skype 4.0 beta, here is a thread from the Skype Community which very nicely summarizes the current dismal state of Skype's so-called "Customer Support". The synopsis:
- Customer Support never answers technical queries
- Customer Support seldom answers commercial queries, and then only after days or weeks have passed since they took the customer's money.
- The redesigned Skype "Community" has succeeded in making that so diffiult to use and follow that it has become nearly useless for getting assistance.
Considering this, it is no surprise that desperate Skype users keep showing up in the Skype Cheerleading Squad (aka The Skype Journal begging for help.