Sony has started to restore its PlayStation Network, which was whacked by hackers who made off with customer data. Can Sony recover?
This rollout of services will take time, but the reputation hit will last well beyond Sony's restoration process.
For some folks, the PlayStation Network debacle has already been enough. Peter Cohen notes:
More than three weeks into the outage of Sony’s PlayStation Network, some PlayStation 3 owners have had enough and are beginning to trade in their consoles. The outage appears to be having an effect on the resale value of games, as well.
Sony has apologized after making a series of communications and security screw-ups. Is that enough though?