Symantec has invested AU$12 million into a new office that is home to its new security operations centre (SOC) in Sydney.
Symantec senior vice president for Asia Pacific and Japan Adrian Jones said the office will enable the company to improve the company's "advance capability for customers and governments alike in Asia Pacific and globally".
Moving from its previous location in North Sydney, the new Kent Street office has enabled the company to double the capacity of its SOC by "a fair bit", said Jones, noting that the company's cash injection has not just gone towards acquiring the new premise, but also towards its staff.
The company plans to increase the number of security engineer staff by another 20 over the next 18 months, which will help lift its SOC staff number from 14 to 22. There are already 375 employees in the Sydney office and more than 500 employees in Australia and New Zealand.
Being one of five in the world, the Sydney SOC is responsible for monitoring the whole of the Asia Pacific region, and provides analysis, engineering and service capabilities, and technical and training support in seven languages. It also provides proactive notification of emerging threats to customers.
At the launch, Parliamentary Secretary for Communications Paul Fletcher said Symantec's decision to expand its Sydney facilities is "a milestone for the IT sector".
The investment also comes at time when the company is aggressively pursuing its new service offerings in its managed security business. It recently launched its managed security services-advanced threat protection solution and its advanced threat protection alliance, an ecosystem of network security partners that includes Palo Alto Networks and Check Point Software Technologies.
Adding to this, the company will be introducing early next a year a managed incident response offering to provide customers with an emergency on-demand service to help customers recover from a breach, and a security simulations platform, which will be a fully automated cloud-based platform to allow its customers to address any skills gap within their company through simulation training.