T-Mobile halts sales of Sidekick

Summary:T-Mobile USA has, at least temporarily, stopped selling all models of the Sidekick in the wake of a massive hardware failure that resulted in many customers losing their e-mail, contacts, and other data.

Wireless carrier T-Mobile USA has, at least temporarily, stopped selling all models of the Sidekick in the wake of a massive hardware failure that resulted in many customers losing their e-mail, contacts, and other data.

As of Sunday, all models of the Sidekick were listed as "temporarily out of stock" on T-Mobile's Web site. T-Mobile retail store workers also said on Monday that they have been instructed to halt new sales of the device as the company continues to investigate the recent problems that have plagued the handheld.

To recap, Sidekick customers started experiencing problems connecting to the data network more than a week ago. Microsoft, whose Danger subsidiary powers the Sidekick service, said it was investigating the problems.

On Saturday, Microsoft and T-Mobile posted an updated notice saying all ">data that was not currently on customers devices was likely lost permanently.

Read more on "T-Mobile halts sales of Sidekick" from CNET News.

Topics: Microsoft, Collaboration, Enterprise Software, Mobility

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