X
Tech

T-Mobile stretching the truth on '4G' speeds

T-Mobile is touting its Android myTouch smartphone and "lightning fast 4G speeds," but the claims are based on theoretical benchmarks you'll never hit in the real world.
Written by Larry Dignan, Contributor

T-Mobile on Monday is out touting its Android myTouch smartphone and "lightning fast 4G speeds," but the claims are based on theoretical benchmarks you'll never hit in the real world.

T-Mobile has been upgrading its networks with High Speed Packet Access (HSPA+) technology to boost speeds. AT&T also uses a flavor of HSPA.

The catch: HSPA is rarely referred to as a 4G technology until you get to T-Mobile's press release. 4G refers to WiMax and Long-Term Evolution (LTE) technology. In fact, AT&T references HSPA as a nice upgrade, but a bridge technology to a larger LTE rollout in 2011.

So how does T-Mobile thread this 4G needle? It's all about the theoretical claims.

In T-Mobile's statement you'll get comments like this from Andrew Sherrard, vice president of product management at T-Mobile USA:

"Taking advantage of the 4G speeds on T-Mobile’s HSPA+ network, the new myTouch delivers a faster and more compelling experience than most competing smartphones on the market. Our continued focus to build innovative new features and personalized services truly makes myTouch unique."

T-Mobile then explains how it has 4G speeds in 65 metro areas. Amazing how T-Mobile got 4G faster than Clearwire, Verizon and AT&T in just a few press releases. The reality is that HSPA+ is more like 3.5G and T-Mobile is basing its 4G claims on theoretical speeds, which don't exactly equate to real-world downloads.

The T-Mobile press release footnote tells the tale:

1 Based on 4G speeds currently available to mobile device users in the U.S. Device has theoretical capability of 14.4 Mbps. HSPA+ coverage is rapidly expanding, but it is not currently available everywhere. For more details on where T-Mobile network coverage is available, please visit http://www.t-mobile.com/coverage.

2 Improved speeds vary, due in part to device capabilities.

Oh, that's quite a disclaimer.

In the real world, WiMax will get you speeds of 1 to 6 Mbps. LTE will get you 6 to 12 Mbps. Verizon has hit 50 Mbps in field trials---the rough equivalent to theoretical speeds. You can find 4G puritans who will argue that WiMax doesn't make the speed cut-off. However, the masses accept WiMax as 4G.

The catch is that no one considers HSPA as 4G---except T-Mobile. Add it up and T-Mobile's 4G claims aren't based in anything resembling reality.

Related: T-Mobile feels the heat vs rivals, loses subscribers in second quarter

Editorial standards