Testing Jetstar's SMS check-in system

Summary:Jetstar has upgraded all of its camera-equipped concourse check-in kiosks so that they can read boarding pass details straight off a phone. Sounds great, but are they any good?

Jetstar has upgraded all of its camera-equipped concourse check-in kiosks so that they can read boarding pass details straight off a phone. Sounds great, but are they any good?

A couple of months ago when these kiosks were installed, Jetstar's chief information officer Stephen Tame told ZDNet Australia that the kiosks were designed to read SMS boarding passes on almost all phones at virtually any brightness setting.

Sadly, using an Apple iPhone 3GS, we found that these high-tech check-in terminals failed to deliver on both of our recent flights.

Nerdcam tried no less than 10 times, using both the SMS pass code and the barcode recognition system, to get from the concourse to the plane, but, sadly, it didn't work. The good old paper boarding pass had to suffice.

Check out the video to see how it all went wrong.

Topics: CXO, Mobility, Travel Tech

About

A fresh recruit onto the tech journalism battlefield, Luke Hopewell is eager to see some action. After a tour of duty in the belly of the Telstra beast, he is keen to report big stories on the enterprise beat. Drawing on past experience in radio, print and magazine, he plans to ask all the tough questions you want answered.

Kick off your day with ZDNet's daily email newsletter. It's the freshest tech news and opinion, served hot. Get it.

Related Stories

The best of ZDNet, delivered

You have been successfully signed up. To sign up for more newsletters or to manage your account, visit the Newsletter Subscription Center.
Subscription failed.