The best CRM suite

Summary:We look at seven CRM solutions, compare them and give some recommendations for where each would have the best fit.


As you can see, choosing the "right" CRM solution for your particular business depends on many factors and it really comes down to being clear on what features, processes and functionality are needed. And best of all, almost all of these suites offer free limited time trials that let you kick the tyres before committing to a solution.

SAP Business ByDesign will suit a medium to large business with an SAP heritage looking for an integrated solution, and Oracle CRM On Demand will work for a medium to large Oracle shop. For small to medium businesses there are more choices, with Salesforce and Dynamics CRM competing for the top spot as general CRM solutions, although all the tested solutions have particular strengths that may work for your business needs.

Topics: Microsoft, Enterprise Software, Oracle, Reviews, SAP

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