The best VoIP solution is ...
The face of corporate IP telephony has changed considerably within the past few years. No longer simply concerned with pursuing cost savings and efficiencies by amalgamating voice and data infrastructures into one integrated network, VoIP providers are seeking to enable customers to leverage their telephony implementations across a wide range of products and services. James Bannan of ZDNet Australia looks at the top contenders:
Unified communications (UC), integration and collaboration are today's driving forces. Businesses want to be able to offer cost-effective and seamless communication to all users, regardless of their role within the company or the tools through which they work. It's not just about desk phones running XML applications, but rather extensions following users across multiple platforms — business software, collaborative applications, smartphones and traditional base stations.