Verizon responds about Motorola Droid X display problems

Summary:Many new Droid X customers have complained about flickering displays on the recently released device, and now Verizon has something to say.

It seems like there isn't a smartphone these days that doesn't launch without some sort of issue, whether it's regarding the antenna or just an overall shortage of units.

Many new Droid X customers have complained about flickering displays on the recently released device, and now Verizon has something to say.

While the problem isn't affecting even nearly a majority of Droid X customers, Verizon did make the effort to pen a response, as published by Engadget:

Verizon Wireless and Motorola are aware of a very small number of DROID X units that have experienced a flickering or banding display. Motorola has resolved the issue and is continuing to ship the phones. Any consumer who experiences a flickering or banding display should contact a Motorola customer support center or Verizon Wireless.

Sure seems simpler than calling an entire press conference to discuss the issue, and it definitely doesn't seem worthy of a recall debate.

Are you a Droid X owner who has experienced problems with the display? Do you think Verizon and Motorola responded appropriately?

Topics: Verizon, Mobility

About

Rachel King is a staff writer for CBS Interactive based in San Francisco, covering business and enterprise technology for ZDNet, CNET and SmartPlanet. She has previously worked for The Business Insider, FastCompany.com, CNN's San Francisco bureau and the U.S. Department of State. Rachel has also written for MainStreet.com, Irish Americ... Full Bio

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