Verizon Wireless 4G network experiencing major outage

Summary:Verizon's 4G LTE network isn't working for many customers nationwide. Are you one of them?

It's just not Verizon's day, is it? First, Verizon Communications gets hit with a lawsuit over a debatable advertising campaign. Now Verizon Wireless' 4G LTE network is experiencing a major outage throughout the country.

The good news is that it's not affecting everyone. Several of ZDNet's writers throughout the country have replied that everything appears fine with their Verizon-powered mobile devices.

However, that's not the case for everyone. Readers have written in explaining their experiences with the data outage, complaining of down times since yesterday afternoon.

ZDNet's Stephen Chapman, based in Charlotte, N.C., explained that his HTC Thunderbolt had been stuck on 3G for a few hours today, so he disabled and re-enabled the mobile settings. Unfortunately after that, he had neither 3G nor 4G access.

Additionally, Verizon's discussion boards are flooded with complaints -- most of which describe how frustrated customers are with the lack of answers and support on Verizon's part rather than the actual outage.

Verizon has responded publicly -- albeit briefly via Twitter:

We’re working to resolve some 4GLTE issues ASAP, some customers report operating on 3G or no data. 3G data; calls/texts unaffected

If you are a Verizon 4G LTE subscriber, have experienced any problems with your connectivity in the last 24 hours?

Related:

Topics: Outage, Networking, Verizon

About

Rachel King is a staff writer for CBS Interactive based in San Francisco, covering business and enterprise technology for ZDNet, CNET and SmartPlanet. She has previously worked for The Business Insider, FastCompany.com, CNN's San Francisco bureau and the U.S. Department of State. Rachel has also written for MainStreet.com, Irish Americ... Full Bio

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