​Westpac brings fingerprint scanning to iPads

Westpac customers are now able to securely access the Westpac banking platform Westpac Live on their iPad with the introduction of fingerprint scanning.

Westpac customers are now able to use their fingerprint to securely sign in to Westpac's digital banking platform Westpac Live on their iPads.

The launch follows the introduction of fingerprint login for mobile banking on iPhones 5S and above, the Samsung Galaxy S5, and the Samsung Galaxy Note 4 earlier this year.

According to Westpac, within just over six weeks from the launch of fingerprint login, 165,000 customers have already signed up for the service. This is in addition to the 30,000 customers who have already begun using fingerprint scanning on their iPads.

The Touch ID technology for Westpac customers is supported on all iPads running iOS 8, including the iPad Air 2 and iPad Mini 3.

Gai McGrath, Westpac retail banking general manager, said the introduction to iPads adds further security and convenience for Westpac customers who choose to bank on their mobile devices.

"This pace of change has accelerated with banking on smartphones, which we have also helped lead. This is something that will not slow down, and we're excited to be at the forefront of yet another innovation, this time providing instant access to banking for customers via fingerprint sign in," she said.

"This is the next step in for our successful digital banking service Westpac Live, which has been used by over 2.9 million personal customers to manage their accounts on the move, and which we are now swiftly introducing to our 800,000-plus business customers."

Last year, Westpac made several feature enhancements to its mobile banking app. For example, it introduced its mobile banking app Get Cash, which enables customers to withdraw cash from a Westpac ATM without a card by having a code. The bank further simplified this process last September, when it removed the need for customers to dial Westpac's call centre to obtain the six-digit code, and instead introduced the process to have the code sent directly to the customer's phone.

Under its St George brand, the company made its mobile banking application available for the Samsung Gear 2 smartwatch, after it was initially made available in April on the Sony SmartWatch 2.

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