Whispir Conversation Platform goes global with Telstra

Summary:Telstra has tied in the Whispir Conversation Platform to its Telstra Global business offering, allowing its international customers to tap into the cloud-based enterprise communications tool from the end of August.

Telstra Global customers will be able to dial into the Whispir Conversation Platform from the end of August, with the telco announcing today that it will tie the enterprise communication service into its international application product range.

Whispir's software-as-a-service platform allows organisations to communicate both internally and externally via SMS, voice, web, email, mobile data, and social media networks.

Telstra has been offering the service to its domestic customers for years. In fact, the telco pumped AU$4 million into the Melbourne-based Whispir at the end of 2012, as part of its AU$800 million push into cloud services technology.

"We have an exclusive relationship with Telstra, and this is an extension to the company's domestic business," a spokesperson for Whispir told ZDNet. "We've got an office in Singapore, and we've got global customers using the Whispir product, but what's being done here is to tie in the product with Telstra Global."

Now that Telstra is launching the service into its Global business, Whispir CEO Jeromy Wells said the move would help accelerate the business' international growth, particularly in the financial and media sectors.

Nathan Bell, Telstra Global Enterprise and Services' director of marketing, portfolio, and pricing, said Telstra would draw upon its experience in delivering the Whispir platform to its domestic customers as it rolls out the service globally.

Bell said that Whispir, just one of a host of applications in its growing cloud offering, has seen rapid growth over the past couple of years.

"In less than two years, Whispir's customer base has quadrupled to more than 1.6 million users, and with today's expansion, we see significant growth opportunities for this service, particularly when delivered over Telstra's global network extending to more than 2,000 points of presence," said Bell.

"This is just one of many cloud-based applications now integrated into our global network and available on demand, enabling customers to respond quickly to changing business priorities and better anticipate challenges ahead," he said.

Topics: Telstra, Australia, Enterprise Software, Tech Industry

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Leon covers enterprise technology and start-ups from ZDNet's Sydney newsroom.

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