Why can't I order PayPal's security key?

eBay’s PayPal unit has started shipping a $5.00 keyring-sized device that generates a unique security code for user accounts every 30 seconds.

eBay's PayPal unit has started shipping a $5.00 keyring-sized device called PayPal Security Key that generates a unique security code for user accounts every 30 seconds.

It's an excellent anti-phishing giveaway from PayPal (the $5.00 even covers shipping and handling charges) that puts another hurdle between identity thieves and PayPal users that are constantly bombarded with fake e-mails attempting to hijack login credentials.

(See coverage at SecurityFix, Slashgear and Gizmodo).

For some strange reason, I can't order the gadget. Here's the roadblock:

For security reasons, we can only ship the Security Key to an address associated with your PayPal account. Please add an address to your account. We cannot ship to a P.O. box.

I immediately checked into my profile page and found that my full snail-mail address is there with the status as "home".

Anyone else having this issue?

[UPDATE: February 14, 2007] PayPal contacted me to confirm this was was a bug at their end. It's now fixed and I was able to send through my order.

Newsletters

You have been successfully signed up. To sign up for more newsletters or to manage your account, visit the Newsletter Subscription Center.
Subscription failed.
See All