Windows Phone users: do not rename your email to

Microsoft rolled out a major update to Hotmail with their new email service. If you have a Windows Phone though, keep using the or email you used or you will lose access to all other Microsoft services you have setup on your phone.

Ed Bott wrote about the new service and I went ahead and logged in to check it out. I am a heavy Windows Phone user and was all set to change to an email address instead of my one when I ran across the warning shown below. As you can see, there is still some work to do on integrating this new service into Windows Phone and I imagine we won't see much done with this until Windows Phone 8.

Windows Phone users: do not change your email to

My recommendation for Windows Phone users is to continue to use your account and if you want then go ahead and setup your own account, but DO NOT rename your existing email address. If you don't mind a full hard reset then go for it, otherwise wait until you need to do a hard reset or decide in the future to wipe your device and clean things up.

From what I can tell, you can go and sign up for email accounts to ensure you get the name you want and then just leave the or email you have associated with your Windows Phone in place. I imagine this will change with Windows Phone 8, but it seems these two teams were not working together for this rollout. As shown in the screenshot warning you will lose access to Marketplace, Xbox Live, SkyDrive, and more with such a change. It's nice to see an update to Hotmail, but I wish there was more guidance provided and thought put into Windows Phone users.

You can setup and use your new email through the Windows Live option on your Windows Phone to sync email, contacts, calendar, and tasks while leaving the original Live/Hotmail address tied to your other services. With the combined inbox option on Windows Phone you can then integrated Live/Hotmail with Outlook. The only limit is that grandfathered Skydrive folks with 25GB will get another 7GB attached to the account.

A reader also mentioned you may be able to just create an alias to get an email address without messing up the email associated with all of your Windows Phone services. I was able to get an alias, but you cannot choose to send it from the alias on your phone so the better option is to setup your email through the Windows Live new account option..


You have been successfully signed up. To sign up for more newsletters or to manage your account, visit the Newsletter Subscription Center.
Subscription failed.
See All
See All