E-tax for Mac launch stumbles on developer certificate

E-tax for Mac launch stumbles on developer certificate

Summary: The Australian Taxation Office's E-tax for Mac launch has stumbled, with the developer certificate not signed, causing issues for users running Mac OS X 10.8 and above.

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Yesterday's launch of the Australian Taxation Office's (ATO) electronic tax return lodgement software E-tax for Mac ran into trouble, with some users unable to install the software because the ATO omitted a developer certificate from the release.

Users attempting to install the software were greeted with a warning message from Apple, stating that the install package could not be opened because it was from an unidentified developer.

The Gatekeeper feature is enabled by default on Apple since Mountain Lion as a means to prevent users from installing malware and viruses on their computer. Apple prefers that users download software through the Mac App Store, but allows developers to get an ID to sign their apps so that the software can be seen to have been approved by that developer.

The ATO has been advising some users on how to get around the Gatekeeper system to install the software, but the agency told ZDNet today that a new version has been put into production with the digital certificate.

"The ATO became aware on Saturday that the certificate had been omitted from the deployment. This was corrected overnight, with the fix deployed to production this morning," an ATO spokesperson said.

While Mac users have waited for a compatible version of the software for OS X to be released, the software has already come under criticism from Mac users for being a straight port of the Windows version.

Topics: Government, Government AU

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Armed with a degree in Computer Science and a Masters in Journalism, Josh keeps a close eye on the telecommunications industry, the National Broadband Network, and all the goings on in government IT.

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6 comments
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  • ATO is advising bypassing security?

    Is it really wise for the ATO to be advising Mac users to disable security features just to run their software?

    I hope they are giving advice to put the setting back once they supply the updated version?

    Reading between the lines of earlier reports as to delays etc. it sounds like their developers are Windows biased and not happy to do Mac version. I could be wrong?
    richardw66
    • no...

      you don't have to change your security setting to bypass the warning for an app.
      doh123
  • what??????

    they spent over 5 million dollars to make a Mac version? Is this a joke...

    They should have just made a web app that ran on any browser on any platform... sheesh.

    To those who try to argue a web app would be less secure... NO it would not be any less secure at all if they did it correctly.
    doh123
  • Web apps

    Our govt. Has a secure web based tax return form

    If there r no mac version, u can run a Windows version off a Thinserver PC
    ThinkFairer8
    • @Thinkfairer8

      If it is truly web based, why does it have a requirement for a Thinserver PC?
      meski.oz@...
  • But MACs don't work ??? - right.

    If this had happened at my work they would have used it as another example of how MACS don't work and an excuse to stick with Microsoft products. Evil MACS, how dare they have security features, all applications should work without being signed, too much inconvenience for the user.... just like they do with Windows XP ....oh wait a minute... we don't have any password rotation either .....
    Richard Romanov