Internode launches NBN phone service

Internode launches NBN phone service

Summary: Internode has announced that it can now offer traditional voice services over the NBN.

TOPICS: NBN, Telcos, Australia

Six months after trialling voice services using the UNI-V port in a National Broadband Network (NBN) network termination unit, Internode has announced that it is ready to offer voice services on the NBN.

Until recently, customers on the NBN wanting to get a fixed voice service would have to use a voice-over-IP (VoIP) service. In May, Primus announced that it would trial software to make it easier for the retail service providers (RSPs) to deliver phone services through the UNI-V (user network interface voice) port using the TR-069 standard, developed by the Broadband Forum. This port has an analog telephone adapter, which will allow customers to keep using their existing analog telephone equipment and retain the same phone number after transitioning from the copper network. Customers with the phone service will, however, need battery backup to ensure that the phone still has power in the case of a blackout.

Internode said today that its Fibre Phone service can be ordered on its own, without the need to sign up for a broadband service, for AU$29.95 with untimed landline calls in Australia costing 18 cents each.

Internode's product manager, Jim Kellett, said in a statement that not everyone would want broadband services.

"Some folk want just a plain old telephone service, the same as they've always had, so now we can provide them with that service," he said.

From the customer's perspective, it's exactly the same as a regular landline. They just plug in their existing phone handset and start to make calls.

If the service is bundled with a broadband service, it is AU$10 cheaper, but customers will have to pay an AU$49 set-up fee, unless they sign on to a 24-month contract.

The Australian government is considering providing funding to internet service providers (ISPs) to ensure that those voice-only customers are transitioned onto the NBN before Telstra decommissions the copper service. In order to receive funding, the providers will have to promote NBN services to customers for a minimum of 12 months prior to the disconnection date in a particular area. At six months prior to the disconnection date, providers must give targeted migration information to their customers who will be affected; and at three months prior to disconnection, if the company has not completed its migration management, the Telecommunications Universal Service Management Agency can appoint a third party to take over these tasks for the company.

Topics: NBN, Telcos, Australia


Armed with a degree in Computer Science and a Masters in Journalism, Josh keeps a close eye on the telecommunications industry, the National Broadband Network, and all the goings on in government IT.

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  • HC

    One for alain... lol
    • Indeed...

      but you gotta have that plain tellyofone service for the octogenarians that cant figure out how this new fangled internet works. No wonder they want the copper network heritage listed... Yes! Remember the good ole days when spraying DDT in your house was a great idea? Barb and Marge would listen to their wireless on a Sunday afternoon while eating scones and knitting with yarn they harvested from their pet sheep...

      These days we have fibre optics for communications and instead of knitting we shop for clothes online. This new world must be overwhelming and certainly it would confuse and infuriate them. Let them have their rotary phones. To them they are magical talky boxes full of nostalgic tones.
      Hubert Cumberdale
      • Hubert, I realize

        you are trolling, however your comments are incredibly disrespectful of older Australians. Btw that generation developed fibre optics for telecommunications. Yes not everyone is obsessed by the Internet and that is their right in a democracy.
        Blank Look
        • "however your comments are incredibly disrespectful of older Australians"

          I don't see how. I would never be so crass as to label all "older Australians" complete buffoons. I said "for the octogenarians that cant figure out how" implying a distinct group within octogenarians "that cant figure it out". Hope that helps.

          "Btw that generation developed fibre optics for telecommunications. "

          Isn't it great that we figured out how to make it more useful by taking that fibre optics into almost every premise? Much more efficient for data transfer, and it will handle voice communications as well! Imagine that. The octogenarians (Hint: the ones that cant figure it out) will have none of it.

          "Yes not everyone is obsessed by the Internet and that is their right in a democracy."

          I'm sure you'd like to think you came up with a poignant argument here but recognising the need for new communications infrastructure does not equal an obsession. I don't think anyone is arguing against anyone's "rights" in a "democracy" either. That's why we have ports on the NTU called "UNI-V"; this will give people a choice to stop whinging about he copper network being shut down while others exercise their "democratic right" to utilise the other four UNI-D ports.
          Hubert Cumberdale
  • Value?

    The FTTH NBN has 4 Ports plus Uni-V
    It is possible to have 4 different isp's plus a different VOIP provider - taken to the extreme.

    I have heard comments indicating taking on iiNet or similar for the quality 100/40 at mid range quota and the TPG unlimited with phone for the media and volume downloads/streaming and telephone.

    It is not a great deal, there are far better available
    Abel Adamski
    • Possibilities

      Pity the Coalitions crippleware FTTN solution won't have any of these options, just a single broadband feed of wildly variable capacity and quality
      Abel Adamski
      • Not that variable

        It'll be from good to total junk, same as current ADSL...
  • UNI-V useful to me, but not available standalone!

    I for one would like to use this service. Having battery back up to allow my alarm system to contact the call centre when the mains power is off is a big advantage for UNI-V over a VOIP over the the UNI-D port.
    Point is mute however. I called Internode to register for a standalone Fibre Phone on NBN only to discover they are not offering the service unbundled. I am already contracted with another provider for broadband so no deal.