AVG: Hacktivism is slowing down business

Summary: Hacktivist groups such as LulzSec and Anonymous are having an impact on certain businesses, but in general companies should be more worried about financial cybercrime, says AVG chief executive JR Smith

...banks don't necessarily reimburse. There was a lawsuit recently where a small business in US lost $300,000 (£190,000). The court found they were not properly protected, so the banks did not have to reimburse.

Cyberattacks seem to be moving up the political agenda. Do you think governments are ahead of the curve, or are they playing catch-up?
Governments are starting to pay more attention to security. We are working with both the European Commission and the US government. We went to Capitol Hill with their top guys to talk about how to protect government websites and incentivise people to use security software.

Seventy percent of people [in the US] file their tax returns online. If they get hacked, it takes 30 seconds to ship that data out. Our position is, you don't want to tell people you need this, this, and this — governments should never govern what good security means. I don't think the government should control or dictate a level of security. I don't see the government as a regulatory body for what users should do about security, and how they do it.

What do you think of the state of international efforts in information security?
There are a lot of cyber-initiatives going on, but it's tough to get it together. There's competition between some countries to get hold of confidential data. It is truly a new form of warfare.

There are lots of Western complaints about cyber-espionage by China, but the US and the UK also have cyber-capabilities. Do you think this is two-way traffic?
I hate to think of the government of the US or the UK engaging in that kind of action. I hate to think they would try to thwart innovation to protect their own interest.

AVG has its own mobile security products, and works with both Apple and Google to create them. Which operating system is more challenging to write security products for?
Proprietary phone platforms are by nature a closed system, Google is open. To interface with Mac OS and iOS is really hard. You have to work with Apple to do that. They are so locked down, they are a lot tougher to protect.

In terms of the nature of Android, it's easier to integrate the technologies because it's open source, but the nature of open source is that it is a little tougher to stay on top of, because a lot of code can be introduced.

There's more malware on open source [mobile platforms], so there's more need to keep it updated, but it's harder to protect closed source. We struggle to make a good security Mac product. Apple locks it down for security reasons, and because it wants to control the ecosystem.


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Topic: Security

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Tom is a technology reporter for ZDNet.com. He covers the security beat, writing about everything from hacking and cybercrime to threats and mitigation. He also focuses on open source and emerging technologies, all the while trying to cut through greenwash.

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  • I have been an AVG paying customer for more than a decade, but AVG now seems to be hiding from me. My last two emails (5 & 17 Oct ) have been ignored, and despite more that 30 mins of searching I have not been able to find a customer query box or email address. I no longer have sharp enough brain to be able to take directions or the phone. Why are they hiding from me. My broadband provider has offered me free MacAfee. There must be hundreds of thousands of AVG customers in the same position. What should I do ?
    pensionersurfer
  • Your the customer that’s your decision, two free alternatives,

    Clam anti-virus
    http://www.clamwin.com/

    Microsoft Security Essentials
    http://windows.microsoft.com/en-GB/windows/products/security-

    They all do the same thing, no single one product is better than the other as any anti-virus can be fooled or tricked into ignoring a potentially harmful file, in fact if a real hacker wanted to they would simply bypass anti-viral protection altogether and once your getting hacked at that level no anti-virus or firewall is going to keep them out.

    Commercial off the shelf software can not evolve as fast as the evolving threat.

    No windows anti-virus would dare to boast about being UN-hackable, that would be like a red flag to a bull and they know it as well.
    icefire-28d7a