Avoiding the telcos' global roaming greed

Avoiding the telcos' global roaming greed

Summary: Vodafone New Zealand is halving its global roaming charges for data. Though welcome, the move hasn't been rapturously received.

TOPICS: Telcos, New Zealand

Vodafone New Zealand is halving its global roaming charges for data. Though welcome, the move hasn't been rapturously received.

As of yesterday, the charge will be $5 per megabit as opposed to $10. As we all know, such roaming charges are still many, many times over what we would pay domestically.

For Vodafone, the multiple sits at 50 times what one would pay at home. No wonder such roaming delivers fat profits for the telcos.

Indeed, global roaming is tipped to be a US$70 billion market by 2015, nearly double what it is today, fuelled by a growth of smart devices.

However, such charges, horrendous as they are, are hardly news. Stories of people receiving bills into the thousands of dollars have been around for years.

Such "bill shock" would make headlines in the papers and on TV, so by now you would expect people to be aware of the problem and prepare for it.

There have also been campaigns from organisations like the Telecom Users Association of New Zealand. Its newly departed boss Ernie Newman gave the issue added attention in his final months.

Now, we see governments at both sides of the Tasman investigating the issue.

Interestingly enough, our ICT ministers Steven Joyce and Stephen Conroy first discussed the matter of joint regulation in June last year, with more formal inquiries starting this May. Both government agencies and private businesses have recently produced reports confirming high prices.

It looks like it's time for them to act. But can you regulate against people's stupidity?

Like I say, this is a well-known problem, something anyone with any IT or business nous should be aware of.

Either way, as people advise, this is how you can avoid it:

  • Check what the rates are before you travel.
  • Use a local prepay SIM. If the local prepays don't take SIMs, like Japan, you can buy a cheap prepay. That's what I did in Canada recently and now, in the UK, where prepay mobile phones can be had for a tenner, I use a phone I bought last year. My wallet is also full of SIM cards from several countries too.
  • Use the wireless and broadband systems in the hotels and motels. Many have free wireless nowadays so cost should not be an issue. And in large cities and tourist spots, there will often be cybercafes.
  • Turn off automatic downloads.
  • And if you get a big bill, complain to the telco, your friends and the media!

It does seem like telling people to suck eggs, but there we go. Actions like this can prevent us from falling for the greedy and excessive global roaming charges. Indeed, if the providers charged a "fairer" rate, we might not need to undertake such evasive action.

Topics: Telcos, New Zealand

Darren Greenwood

About Darren Greenwood

Darren Greenwood has been in journalism, not all of it IT, since the days of typewriters and long before the web spun its way around the world.

Coming from Yorkshire, he can be blunt, and though having resided in New Zealand, as well as Australia, for quite some time, he insists he is not one of the 'sheeple!'

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  • Or use an alternative. www.vroam.com and you keep your Australian number.
  • Sounds like a great service.
    I am not aware of anything like it in New Zealand.
    darren Greenwood-3f868
  • I can see your point about 'regulating stupidity', however in all honesty when did it become acceptable for companies to prey on people who are naive to things? When I was growing up companies that were known as not being reputable and dishonest with the public found it hard or impossible to deal with others in theirs or related industries and as such quickly were "run out of business" or the public stopped using them.

    These days it seems the default outlook of large international corporations is as a predator. They find any way they can to confuse or distract their customers and ride a fine line on not only acceptability but the law.

    I guess once the financial instructions stop caring about reputation The Game was over...
    That’s right you lose.