Bankwest revamps mobile, online banking

Bankwest revamps mobile, online banking

Summary: Bankwest quietly refreshed its public website over the weekend and has announced plans to launch new online banking features by Friday, including a new mobile banking app.

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update Bankwest quietly refreshed its public website over the weekend and has announced plans to launch new online banking features by Friday, including a new mobile banking push.

Bankwest website

(Screenshot by Luke Hopewell/ZDNet Australia)

"As you turn to the convenience of mobile phones to do banking, Bankwest will release an optimised version of [Bankwest Online Banking] and [Online Business Banking] that's formatted specifically for use on iPhones and Nokia smartphones," the company said in a statement on Saturday.

Bankwest also plans roll-out improvements to its online banking platforms beyond the visual upgrade.

Customers will be able to increase their credit card spend limits online as opposed to going into a branch, as well as use pre-populating online credit card applications to speed up the process.

The refreshed website and new online and mobile improvements mark a push towards improving the Bankwest customer experience, or — as it calls it — promoting "happy banking".

Updated at 8:58pm, 15 September 2010: the article said that Bankwest would be releasing a stand-alone mobile banking application on Friday. Bankwest is in fact rendering its banking portal specifically for "small screen" devices such as smartphones.

Topics: Apple, Banking, Mobility, Nokia

Luke Hopewell

About Luke Hopewell

A fresh recruit onto the tech journalism battlefield, Luke Hopewell is eager to see some action. After a tour of duty in the belly of the Telstra beast, he is keen to report big stories on the enterprise beat. Drawing on past experience in radio, print and magazine, he plans to ask all the tough questions you want answered.

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2 comments
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  • Still no android app :(

    Hopefully they have a better mobile site though.
    anonymous
  • Bankwest's Mobile site is FAIL for Android, if you forget to logout you cannot log back in without clearing your cache. Why do these idiots even open a mobile website if it doesn't work?
    mickey18