BBM pushed back at least a week due to rogue app

BBM pushed back at least a week due to rogue app

Summary: BlackBerry can't catch a break, as its executive vice president says it won't have its BlackBerry Messenger app up this week.

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After pulling BlackBerry Messenger (BBM) off the App Store and Google Play marketplaces, BlackBerry has stalled the release of its messaging app for at least another week.

Posting to the company's blog overnight, BBM executive vice-president Andrew Bocking said that he does not anticipate the app launching this week, after a false start and issues with an unreleased version of the app.

Although the company promised to launch BBM over the weekend of September 21 and 22, it has been forced to stop its rollout due to the issues created by the unreleased version. According to Bocking, this unreleased version creates "volumes of data traffic orders of magnitude higher than normal for each active user", and negatively impacts its systems.

Bocking said that it is available for download from other file sharing sites, and presumably side-loaded, but he also said that the number of active users of the unreleased app is close to 1 million and was accelerating at the time.

The official version of the app resolves these issues, but its release would also mean that it could not block the unreleased version. It indicates that BlackBerry may be in the midst of changing its back-end systems so that any requests from the unreleased version are denied access, while the official version, which it can still control prior to launch, can be pointed toward its servers.

In any case, Bocking said it is not a simple task, and suggested that it would take the remainder of the week.

BlackBerry's BBM site now indicates that the app is "coming to Android and iPhone", but again has no release date. Instead, potential users are able to leave their email address so that they are notified at its second launch.

Topics: BlackBerry, Mobile OS

Michael Lee

About Michael Lee

A Sydney, Australia-based journalist, Michael Lee covers a gamut of news in the technology space including information security, state Government initiatives, and local startups.

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3 comments
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  • I don't see this as "Blackberry can't catch a break"

    This isn't "woes poor Blackberry".

    This is ANOTHER symptom to indicate their development team isn't up to snuff - or more likely, isn't properly managed under a common vision.

    It's the only explanation to why BlackBerry would have stagnated, failing to respond to changes in demand as the paradigm shifted to modern usage and today's customer base. It's the only explanation as to why we were all scratching our heads saying "Why doesn't BlackBerry just..." and they didn't. Just this year they announced they finally completed what we expected THREE years ago!
    This is more of the same.
    Inability to execute - and that's the ONLY thing that matters.

    I'm not going to cry when Blackberry finally crashes and burns - not when it's managed and executing as it has for the past 4 or 5 years. It's not a "poor Blackberry can't catch a break" at all...
    ...they did it to themselves, and refused to change how they did it, as well as what they did. No sob story here.
    geolemon
  • I expected this.

    What did I expect? Negative comments about Blackberry. Here they are not holding off on releasing an app that is not ready. There is nothing wrong with that. If it was Microsoft you would probably say that is the norm. So don't jump all over a company that doesn't release a product that is not ready.
    phoneguy8099@...
    • Problem is - this is a critical issue with them

      It's not that you don't have a point, to some degree.

      However, this same failure to be responsive is what got them in this boat. How long have we been waiting for BBX? Long enough for the WHOLE WORLD to pass by, and those BBX features that looked so drool-worthy have been delayed so long that now it looks like yesterday's mobile OS.

      Blackberry needs to learn how to surf - catch a wave, and stay with the times.
      Not be behind the times because they keep missing the wave - seeing the wave they already missed, and trying to swim after that one. How futile!
      And how SLOW.

      If you don't see this as an issue... then you don't see why BB is failing. (it's not due to a history of quality issues!)
      geolemon