10.6.7 update addresses iTunes bug with 13" MacBook Air

10.6.7 update addresses iTunes bug with 13" MacBook Air

Summary: Apple yesterday released a 10.6.7 update for 13" MacBook Airs that addresses an issue that makes the system unresponsive when using iTunes.

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A number of users of the 13-inch MacBook Air (Late 2010) immediately noticed a problem after installing Apple's Mac OS 10.6.7 update: launching iTunes would hang the entire system.

There are many hundreds of posts by users experiencing the problem in the Apple Discussion Forums,i.e.:

http://discussions.apple.com/thread.jspa?threadID=2790878 http://discussions.apple.com/thread.jspa?threadID=2791293 http://discussions.apple.com/thread.jspa?threadID=2790883

To address the problem Apple yesterday released Mac OS X v10.6.7 Supplemental Update for 13" MacBook Air (Late 2010) which "addresses an issue that makes the system unresponsive when using iTunes." The update is recommended for all 13" MacBook Air (Late 2010) users running Mac OS X v10.6.7.

Tip: Bill Elkus

Topics: Apple, Enterprise Software, Hardware, Laptops, Legal, Mobility

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20 comments
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  • RE: 10.6.7 update addresses iTunes bug with 13

    So the update caused an issue and Apple fixed it? Why didn?t they simply say the user was holding it wrong? Or are you commenting on how Apple actually fixes things?
    Rick_K
    • Talk about not testing their own products

      @Rick_K
      This should never have happened. Doesn't Apple test their software and hardware against their own OS?

      This is inexcusable, in my opinion.
      Will Farrell
      • RE: 10.6.7 update addresses iTunes bug with 13

        @Will Farrell

        It happens - I remember all the Windows updates that broke stuff over the years
        woot!
      • I agree

        @woot!<br>Though I think his post is geared more towards certain people here who have cried in the past <i>This should never have happened. Doesn't M$ test their software updates against their own OS?</i>
        :)
        John Zern
      • RE: 10.6.7 update addresses iTunes bug with 13

        @John Zern
        <i>Though I think his post is geared more towards certain people here who have cried in the past This should never have happened. Doesn't M$ test their software updates against their own OS?</i>

        That goes both ways, but the truth is every now and then something gets missed. I remember back in the late 90s when Apple updated the modem drivers for the iMacs before they did for the G3 Towers (and desktops). Yes, that was in the days of dial up, but the point is relevant. There was a thread on the support site where angry people complained (and yes I was one of them); about not getting the update on the more expensive towers first. I was also one of the people that complained when Microsoft issues a service pack for windows 98 and it broke several programs that had worked fine up to that point. THere was a point in time that every update from Microsoft broke more things that they fixed (depending on what third party software you had installed).
        Rick_K
      • RE: 10.6.7 update addresses iTunes bug with 13

        @Will Farrell Everyboby makes mistakes. So, bare with them ...
        <strong><a href="http://www.ofertareonline.ro/termopane-Bacau.html">Termopane Bacau</a></strong>
        termopane
    • RE: 10.6.7 update addresses iTunes bug with 13

      @Rick_K
      There is a difference between a Service Pack breaking 3rd party software and a Service Pack breaking your own software. One can't be avoided as you can't test everything, while the other smacks of poor QA.

      Microsoft and Apple are guilty of both, however when Apple does fix it, they are wonderful. But when Microsoft fixes it, they suck for breaking it in the first place and taking so long to fix it.

      We need NonZealot back to cue the double standards.
      dazzlingd
      • Message has been deleted.

        SonofaSailor
      • RE: 10.6.7 update addresses iTunes bug with 13

        @dazzlingd Are you talking about yourself? Because I don't hear anyone bringing up those claims...except you.
        lelandhendrix@...
      • RE: 10.6.7 update addresses iTunes bug with 13

        @dazzlingd
        but when microsoft pushes Service Packs it has to work on literially millions of combination of different hardwares and their drivers may or may not be WHCL certified by microsoft.

        Now how many Apple's Hardware and software combination are there? Many, Yes, but not *THAT* many.

        Apple already has a tight control of their hardware and supply chain. Like it or not, this is a quality control issue and nobody's to blame other than Apple themselves.
        Samic
    • No...because all the fanbois say...

      @Rick_K

      "don't like how crappy iTunes runs on Windows??? if you got a Mac, it wouldn't happen! Uh... IT JUST WORKS!"

      LOL... obviously it JUST DOESN'T!

      and, LMAO, how many times have we heard from the CRapple fanbois about "MS released an update that caused a problem with something (usually 3rd party software)"???

      LOL... Apple released an update for it CRapple O/S , and it broke it's own CRapple software!

      So tell me Rick, did you install the update for the update?
      SonofaSailor
  • RE: 10.6.7 update addresses iTunes bug with 13

    I thought Macs "just worked"? I guess not.
    The one and only, Cylon Centurion
  • A bug? Really?

    No problems here. Nice regurgitation of other people's hard work.
    james347
  • I won't bother clicking on those links to the forums...

    because I'm sure CRapple has "moderated" any negative posts
    SonofaSailor
  • RE: 10.6.7 update addresses iTunes bug with 13

    This is in no way comparable to a Windows update screwing something.

    I'm not saying it's great...duh!...it's obvious somebody droppednthe ball.

    But this is rather directly comparable to a HARDWARE vendor (say Dell, HP, Sony, etc.) releasing updates that screwed something up for a SINGLE model, then a week later fixing it.

    So this is not an occurrence specific to Apple--Apple screws up sometimes like EVERYONE else.

    Big deal.

    You sour grapes guys with your "I thought it 'just works'!! na na na na NAAA NAA!" comments make yourselves look like crybaby children. Grow up.

    And when, as you undoubtably will, return to say "well *I* wouldn't say that if [so and so] hadn't said that first!" you will make yourself out to be even more socially inept and prepubescent.

    If you think it's so silly for someone to make comments like that, then WHY OH WHY would you want to make yourself the same?
    lelandhendrix@...
  • Great - Now work on iTunes for Windows 7

    I wish that Apple would fix iTunes for Windows 7. The computer runs very well until iTunes is opened. Then iTunes appears to hog a great deal of resources to sync.
    Newsom02
  • Errrr....

    Another 500+ MB to download. Now how many of these do Apple users have to download every year? Has Apple figured out that software can be patched?
    Gis Bun
  • RE: 10.6.7 update addresses iTunes bug with 13

    Message has been deleted.
    james347
  • RE: 10.6.7 update addresses iTunes bug with 13

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  • RE: 10.6.7 update addresses iTunes bug with 13

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    bernaz