The Apple Core

Jason D. O'Grady & David Morgenstern

Adobe releases long list of Lion, Safari compatibility issues

By | July 28, 2011, 12:28pm PDT

Adobe Systems recently released a list of problems with Apple’s Mac OS X 10.7 release, a k a Lion. Many products are also incompatible with the new 5.1 version of Safari and its handling of Java.

Adobe’s technical note Known Issues with Adobe products on Mac OS 10.7 Lion describes issues with all products, such as Apple’s changes in standard install with Java Runtime as well as product specific issues.

Many users are experiencing issues with Java on both Lion and with the Version 5.1 update to Safari last week.

Many Adobe applications are dependent on the Oracle Java Runtime Environment (JRE) for some features to work. Apple recently changed the way it includes Java in Mac OS, and with Lion, Java is no longer preinstalled; it is now an optional install that the user must select.

Since current Adobe installers and applications were built before these changes by Apple, our software anticipates that Java is installed. Adobe and Apple have worked together to ensure that you can install Java at OS install time, or optionally at a later time before you install Adobe applications. At runtime when you launch an Adobe application, you will be prompted to install Java if it is not already installed. If you do not install Java before running an Adobe application, there can be missing or improperly behaving features. If you encounter any issues, installing Java should correct the problems. Corporate IT organizations should take care to preinstall Java (or make sure Java can be installed through their firewalls/security) in order to avoid conflicts with Adobe applications.

I received reader reports that the Citrix Systems Mac client is also broken with the Safari 5.1 update on both Lion and Snow Leopard.

Some products such as Adobe Reader and its plug-in may appear to work but lose certain functionality.

For Acrobat customers who utilize functionality like forms, digital signatures, portfolios, guides, 3D, extended PDFs and rights management, and who require the Acrobat plug-in to render PDF documents in the Safari browser, Adobe recommends that you continue to use Safari 5.0.x and Mac OS X 10.6. We will provide updates as we continue to investigate this issue.

And the list goes on. …

Check Out: Lion: What’s the hurry to upgrade?

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David Morgenstern has covered the Mac market and other technology segments for 20 years.

Disclosure

David Morgenstern

Freelance journalist/blogger David Morgenstern has nothing to disclose.

Biography

David Morgenstern

David Morgenstern has covered the Mac market and other technology segments for 20 years. In the recent past, he founded Ziff-Davis' Storage Supersite, served as news editor for Ziff Davis Internet and held several executive editorial positions at eWEEK. In the 1990s, David was editor of Ziff Davis' award-winning MacWEEK news publication as well as its successor title, eMediaWEEKly, which focused on multiplatform professional content creation. His byline can be found online and in print publications including CreativePro.com, Peachpit Press' Mac Bible and Popular Photography.

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There's no problems in Lion. Lion is perfection. You're using it wrong. Try using it a different way.

- Steve
Sent from my iPhone
0 Votes
+ -
@Cylon Centurion Pure magic and total innovation...If you can't see that, well, you're just not "in the know".

Get with it already.
Bookmarked this site and emailed it to a few friends, your post was that great, keep it up.
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@Cylon Centurion - Funny! I just hope you didn't mean MY Steve.

- Bill
Sent from my iPhone
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@Cylon Centurion Nicely done. I was thinking just that.
@snoop0x7b

Just shut up - you are complete idiots - really!!!

That is not how Apple users think.

So get over yourselves.
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Adobe has had access to Lion test versions for over 9 months... and it appears they waited until it was released to even look at it.
@doh123

Adobe has dragged the chain on keeping up with the well known and expected shifts in Apple's support for older technology.

Adobe products used to be well coded and up to date. Adobe stopped trying and has been blaming Apple for their own laziness for years.

Issues like Rosetta going - of course it would!!!

Using Java to code for Desktop App development - well that was always the lazy way to do it.

I used to like the Adobe products - they used to be easy to use and work well, something changed and they decided to dumb them down for Windows users - and introduced some stupid interfaces. Adobe also decided that Apple would die and they tried to help this along.

How can anyone take Adobe seriously now???

A company that claims they have a right to a monopoly and calls the justice dept on anyone who opposes their monopoly!!!

It's about time Adobe moved into the OS X/Intel Age - it's been around for how long now?
0 Votes
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Whose fault?
sam0403 28th Jul
It's Adobe's fault or Apple's? If my memory serves me right Adobe ever meet the compatibility issue when Mac OSX updated to 10.6.7. This time again.
0 Votes
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@sam0403

Ya know, because all of the hub-ub about 'devices & Vista' when so many hardware manu's didn't do their due diligence when MS released Vista... Ask an Apple fanboi who was to blame.

Or, when a driver doesn't quite work w/ X distro of Linux... again.

But, I'm sure in this case, apologies will be made for Lion, and the blame will fall solely on Adobe.
@chmod 777 Anyone that uses the term "fanboy" is by definition a troll, you point, albeit a fairly reasonable one is now rendered null because you acted like a child. I suggest that you grow up. End of debate.

Most rational people (which precludes pretty much every blogger and commenter at ZDNet) looked at the situation with Vista and recognised that Adobe were at fault. Vista was a failure for rather more significant reasons than breaking compatibility with some apps though.

To suggest that either case was the OS developers fault when Adobe have previous form for forcing upgrades is completely asinine. End of debate.
@chmod 777 If one of the previous commenters is right Adobe had Lion for months to be able to make their software compatible with it... and they failed. Personally I think this is just another part of the pissing match between Adobe and Apple and Adobe is coming off like a crybaby.
0 Votes
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Who was to blame for Vista?
RationalGuy 29th Jul
@chmod 777

For not writing compliant drivers for the new driver model in Microsoft's then new flagship OS ... the hardware manufacturers. MS and Vista users got the shaft on that one.

Adobe, Citrix, Intuit are to blame for the incompatibility issues. They just don't get the luxury of saying, "Lion broke my app" and expect anyone to take them seriously.
@chmod 777 I'll prove you wrong right now. Windows and I don't always get along, but driver issues were on the part of the vendors and not Microsoft. In fact, many vendors chose not to add driver support for Vista and 7 for hardware that would otherwise support the OS.

As far as app and driver compatibility goes, the OS vendor warns the hardware and software vendors about 6 months to a year in advance that change is coming, which should give said hardware and software makers a chance to fix the problems before they become problems. Adobe's been lazy for years, NVIDIA and AMD's graphics arm have also been bad about their driver updates in the past. Intel committed a huge transgression in my eyes with GMA900. Yet Microsoft took the blame with Vista but Adobe/Citrix/Quark/whoever gets the blame with OS X (Quark 5 was a huge debacle back in the day).
Most people moved away for Java some time ago (like all the Windows users) and I'm glad to see Apple is finally catching on. A pity Adobe didn't, but their products work fine on my Windows computer without having that bloated JVM.
@tonymcs@...
What do people use then instead of Java? Please point to data indicating that "most people moved away for [sic] Java".
0 Votes
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Yes, it's news to me too
Laraine Anne Barker 29th Jul
happy Please elucidate.
@tonymcs@... Funny that a lot of software still uses Java, along with a lot of dedicated hardware (Blu-Ray, cable/satellite STBs, feature phones, and all sorts of things you wouldn't believe run Java; even my thermostat uses Java).
If you can't keep up with technology ( & you're in the technology business ) history shows you are road kill!
I have Lion & Safari 5.1 on my 27" iMac. I love'em both so far, infact I wouldn't have known of the issues had I not learned about them on ZD Net. Sounds irrelevant ,to me.
I also have a Nettflix subscription & they want me to install Microsoft Silverlight to watch videos on my Mac. When I installed Lion, my Microsoft Office Suite became non-functional. I un-installed them. My iWork (Pages, Numbers, & Keynote ) is much easier to use & was way, way cheaper anyway. I use PDF documents a lot, & they still open in Preview automatically, plus, I have this little app called Formulate Pro, that lets me sign (or edit) them if necessary.
Point is, it doesn't seem to be a problem for me (end user) or Apple, but may be a problem for 3rd party suppliers like Adobe who can't afford the R&D budget Apple can, & that may be Apple's biggest problem in the future, that is, when you out-class everyone else in the industry & you're profit line reflects that, who can keep up, & who will be left to work with?
@retmico

I just threw up in my mouth a little bit.
@retmico
So, among other things, it seems as if you are basically saying that ... Lion broke your Microsoft Office Suite; but that wasn't a problem in your case, because you retroactively expunged the [now nonexistent] problem by simply uninstalling Office and switching over to an alternate application that you preferred anyway?
@retmico

Can't afford the R&D budget like Apple - you are joking aren't you.

The changes needed to their software have been well known in most cases for a decade.

There is no research needed either.

They just need to actually build for the platform - not some other platform that is in their heads.

How many one person dev companies are out there building for the Apple platforms?

Yes - the platform is a moving target - but then it has to be, and it should be.

The parts that Adobe is not following are those from 10 years ago and 5 years ago. Hardly some surprise changes.
@retmico
History has shown that with each new major "version" of OSX, software breaks or ceases to function. Maybe Apple should take a little backwards compatibility into mind at any time? Say it should be a lesson learned from MS.

I have seen this with OSX so many times on a relatives Mac and local customers. All new Mac customers keep in mind, this will again change in 2013 when Apple goes back to RISC/ARM processors. Please bear in mind this also happened when apple switched from RISC/ARM to Intel starting with OSX 9.5, again in 10.5 and phased out old macs entirely in 10.6 marking OSX Intel only.
Noted by the system requirements of 9.5:
Processor must be any Intel, PowerPC G5 or G4 (867 MHz and faster).
Vista a failure ? Even five years after rtm, and after rtm of Windows 7 it has more marketshare then all osx installs and Linux combined. Someone claiming that Vista is a failure, is no better then someone usjng the term fanboy...
0 Votes
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RE: Adobe releases long list of Lion, Safari compatibility issues
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