Another swollen MacBook Pro battery

Another swollen MacBook Pro battery

Summary: A reader sent me this picture of his swollen MacBook Pro (17-inch) battery.

SHARE:
TOPICS: Hardware
39

A reader sent me this picture of his swollen MacBook Pro (17-inch) battery:

Swollen MacBook Pro battery

As of 10 days ago my MBP started acting up when running on battery power, would randomly shut down when fully charged etc. I called AppleCare on Thursday, requested a replacement after convincing them that I had done enough testing to ensure it was a battery issue.

I received a replacement when I got home tonight and just in time because when I got to work this morning and set the book on my desk I noticed it was wobbly. I lifted it up to find the battery burst. (MacBook Pro 17" CD 2.16GHz)

Topic: Hardware

Kick off your day with ZDNet's daily email newsletter. It's the freshest tech news and opinion, served hot. Get it.

Talkback

39 comments
Log in or register to join the discussion
  • Time for the mac Faithfull to pronounce this ...

    ... isn't an Apple problem. It is only a problem for the ODM who made the battery. The fact that Apple has their name on it is totally irrelevent.
    ShadeTree
    • No - it is an Apple problem

      The issue will be how Apple handles and resolves the problem.
      Benton Rich
    • Make no mistake...

      ... this is an *Apple* problem. Does it dsturb anyone else that the battery was just replaced by Apple? Hmmm....

      - Jason
      Jason D. O'Grady
      • Read more carefully.

        "I received a replacement when I got home tonight and just in time because when I got to work this morning and set the book on my desk I noticed it was wobbly. I lifted it up to find the battery burst."

        I'll paraphrase: The old battery burst this morning. Fortunately, I received the new one at home later the same day.

        It wasn't the new one that burst, it was the old one. Either the original letter writer or the three repliers here need to study grammar.

        Or, at least, try to keep your hatred of Apple from fogging your brain so much.
        msalzberg
        • The grammer isn't the problem.

          In my original post I was having some fun with Mac users who seem to never find fault with Apple. Jason on the other hand was reffering to the original recall of the Sony manufactured batteries for posing a fire risk. His replacement for that problem has now developped a swelling problem. He was not reffering to the replacement he just received. To imply that Jason is an Apple hater is hillarious. If anything he is an Apple enthusiast. I wouldn't tag him with being a member of the "Cult of the Mac" only because he appears more objective then that!
          ShadeTree
          • I'll say again:

            Read the letter.

            "I received a replacement when I got home tonight and just in time because when I got to work this morning and set the book on my desk I noticed it was wobbly. I lifted it up to find the battery burst."

            Let me try again: My old battery burst this morning. I received the replacement, just in time, this evening. A good thing, because the OLD ONE burst earlier today.

            That's what he wrote. You can "have fun with Mac users" all you want, but to find fault with Apple because a user waited months to deal with the battery recall, and because Apple replaced the battery is not the issue you want to tweak them with. Find a real issue - there are plenty, I'm sure. Just don't be so knee jerk about it - nothing screams "zealot" more than that.
            msalzberg
          • I'm not sure exactly what the problem is here

            Gee, Apple sent out a laptop with a bad battery. The owner notified them, Apple replaced it.

            Bad, bad Apple. We Apple users should all be ashamed.
            tic swayback
          • The problem is it is the second bad battery.

            Are you both trying to be obtuse! They just had a battery recall and the batteries that replaced them are having problems. You and the previous poster are exhibiting the behavior I commented on in my first post.
            ShadeTree
          • Huh?

            Apple sold him a bad battery. That happens sometimes with hardware companies. Sometimes, a bad piece gets through quality control. Apple acted responsibly, and quickly replaced the bad battery.

            Again I ask, what's the problem? Yes, it would be lovely if 100% of all hardware sold was perfect. I don't know of any company that has that high of a success rate. Do you? What should Apple have done here that they didn't do?
            tic swayback
          • You must be delibertly being dense.

            Let me simplify it for you. Apple recalls a battery for fire danger and replaces it with one that swells. How confident of this new battery should Jason's friend be?
            ShadeTree
          • And this is a big deal because?

            So one out of tens of millions of Mac users gets 2 bad batteries from the company. Odds are against it, but hey, sometimes bad things happen. He definitely deserves an apology from Apple, but given that this is a one in 40 million occurrence, I'm not sure what else you expect to happen here. Should we riot in the streets? Sell off our Macs and go fetal?
            tic swayback
          • Just how do you know it is one in ....

            ... 40 million. Pretty presumptious since the title of the article is "Another swollen MacBook Pro battery". It is early yet let's see if this results in another recall.
            ShadeTree
          • Show me the money

            Do you know of reports of more than one battery that has this problem? Please show them to me. I believe what I can see. Show me more reports and I'll adjust my numbers accordingly.

            Much like another well-discussed subject on Macs on ZDNet, I need to see evidence before I believe claims that are out of the ordinary.
            tic swayback
          • And you are just as wrong the second time.

            He didn't wait months. His comment is the replacement for the original recall also was bad. That is a real issue bud!
            ShadeTree
          • Again, you are reading something...

            that isn't there. His computer started acting up 10 days ago. He figured out there was a battery problem. He requested a new battery. His original battery burst. He received the new one later that day.

            Nowhere does he state anything about having exchanged batteries prior to this incident.

            Please quote where he says this was anything but the original battery.
            msalzberg
          • Read his post!!!!!

            "Make no mistake...
            ... this is an *Apple* problem. Does it dsturb anyone else that the battery was just replaced by Apple? Hmmm....

            - Jason
            Posted by: Jason D. O'Grady Posted on: 03/13/07
            You are currently: Logged In | Logout? | Terms of Use "

            He states it is the second battery!
            ShadeTree
      • Could you get clarification?

        The letter you posted doesn't say that the battery that burst was a replacement. It says he received the replacement after the first one burst. But was that the original battery, or is he now on his third?
        msalzberg
        • It was Jason's own Powerbook and he says ...

          ... it is the second battery. What clarification is required?
          ShadeTree
          • Correction. It was not his own Powerbook

            The fact remains however that the previous recall was not for bursting batteries. It was for fires. This is a new symptom.
            ShadeTree
          • Bursting is usually caused

            by overheating, most often caused by a short. Take a 9 volt battery, and stick it in your pocket with some loose change. The battery will get very hot, and will begin to swell. The battery will stay hot for quite some time, by the way.

            The problem with the Sony batteries used by Apple, Dell, Fujitsu, Lenovo and Toshiba was metal shavings in the battery, causing a short.

            If the short is removed, the battery won't catch fire, but the swelling could continue.

            It all has to do with Ohm's law.
            msalzberg