The Apple Core

Jason D. O'Grady & David Morgenstern

Apple switching screws to thwart third parties, tinkerers

By | January 20, 2011, 7:05am PST

Summary: Apple is switching to a new type of tamper-resistant screw to discourage end users and third party services from opening its devices.

Apple is switching to a new type of tamper-resistant screw to discourage end users and third party services from opening its devices.

iFixIt notes that, although it looks similar, it’s not a standard Torx screw. Worse, there are no readily available screwdrivers that can remove it. Even iFitIt’s own 54-bit driver kit doesn’t have the pentalobe-head screwdriver, adding to the frustration.

Pentalobular screws first appeared in the mid-2009 MacBook Pro to prevent you from replacing the the battery and Apple is using a similar screw on the outer case of the current MacBook Air (the primary reason the iFixIt awarded the 11-inch MacBook Air a worst-in-class repairability score of 4 out of 10).

Hackers and modders have resorted to using a 5-pointed philips head driver as a stop-gap measure to remove the pesky pentalobe screws, . It’s available (along with replacement philips head screws, natch) iFixIt’s $9.99 iPhone 4 liberation kit. (I also recommend iFixIt’s iPhone 4 5-point screwdriver ($9.95) and MacBook Air 5-point pentalobe  screwdriver ($12.95) if you like to tinker).

Obviously, it’s Apple perogative to do as they choose, but it’s like DRM and copy-protection before that, it’s not going to stop a determined individual. So, what’s the point?

Instead of switching unsuspecting customer’s screws, Apple should be focusing on its GSM+CDMA and 4G antennea for the iPhone 5. June is coming up fast and Android has already leapfrogged the iPhone for the #2 spot in mobile market share, behind RIM.

Apple’s Diabolical Plan to Screw your iPhone from iFixit on Vimeo.

What’s your take on Apple’s attempt to restrict access to hardware that you already own?

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Topics

Jason O'Grady is a journalist and author specializing in mobile technology. He has published six books on Apple and mobile gadgets and his PowerPage blog has been publishing for over 15 years.

Disclosure

Jason D. O'Grady

Jason D. O'Grady is the creator and editor of O'Grady's PowerPage, which has been publishing mobile technology news since 1995. He maintains an advertising relationship with the following legacy advertisers on the PowerPage:

  • Amazon Associates
  • Google Adsense
  • Tekserve
  • Advertising on the PowerPage is brokered by a third-party agency (BackBeat Media) and he recuses himself from these negotiations.

Biography

Jason D. O'Grady

Jason D. O'Grady developed an affinity for Apple computers after using the original Lisa, and this affinity turned into a bona-fide obsession when he got the original 128 KB Macintosh in 1984.

He started writing one of the first Web sites about Apple (O'Grady's PowerPage) in 1995 and is considered to be one of the fathers of blogging. He has been a frequent speaker at the Macworld Expo conference and a member of the conference faculty. He also co-founded the first dedicated PowerBook User Group (PPUG) in the United States.

After winning a major legal battle with Apple in 2006, he set the precedent that independent journalists are entitled to the same protections under the First Amendment as members of the mainstream media.

O'Grady is the author of The Nexus One Pocket Guide, The Droid Pocket Guide, The Google Phone Pocket Guide, and The Garmin nuvi Pocket Guide (Peachpit Press), the author of Corporations That Changed the World: Apple Inc. (Greenwood Press), and a contributor to The Mac Bible (Peachpit Press). In addition, he has contributed to numerous Mac publications over the years, including MacWEEK, Macworld, and MacPower (Japan).

When he's not writing about Apple for ZDNet at The Apple Core, he enjoys spending time with his family in New Jersey.

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RE: Apple switching screws to thwart third parties, tinkerers
jackson1984-24316069205748857739440257893812 11th Oct
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Typical
use_what_works_4_U 20th Jan 2011
Apple has a history of discouraging its customers from working on their own devices. It's stupid, senseless, and only serves to reduce Apple's warranty expenses by giving them a reason to deny warranty service when someone inevitably gets around it.

Stupid.
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@macadam

You said it!
@macadam So you are saying that Apple should not void the warranty when somebody opens up their iPhone? How is it any different when another company voids their warranty when the product was open? Is it simply that it's Apple that you have a problem with? I have had more than a few computers over the years that had sticker on them that if removed or torn (required to open the case) then the warranty was voided. Where was your outrage then? Was that not an issue but different screws are?
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Way back when we had the kids radio show we disassembled a factory fresh iMac that Apple PR mailed us. They made it hard to take apart but that didn't stop us - we modified a few tools. Of course being read the riot act weeks later by Apple PR wasn't fun but it was worth it.
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Contributr
@pcookcapecod

Hey Peter... Great story. Kind of harkens back to the original 128k/512/Plus/SE toaster enclosures which had to be cracked with a special "case cracking" tool. Looked like something you'd use to break into a car!

Good times!

- Jason
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Control freaks at Apple
Ronny102 20th Jan 2011
Talk about crazy control freak(s)! And so very eco-friendly, too. Don't repair, just throw it away and buy a new one.

If Jobs weren't filthy rich, he'd be in a straightjacket.
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He is in a straightjacket
amasys 24th Jan 2011
@Ronny102 ....it called liver failure
@Ronny102 How exactly is this eco-friendly or not? Is your Apple hate so strong that you don't have the common sense to realize that the screws can be removed, repair done and screws replaced? Sure, if you don't go to Apple for the repair or get the special tool somewhere then the screws will possibly be ruined and need to be replaced but not the device. Take the hatred blinders off and get a clue before responding next time.
@non-biased, have you say anything except targeting people as "haters"? I wonder if you're "Genius" making extra hours or jobless transversite outsourced by jobs over-seas.
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Meh.
lostarchitect 20th Jan 2011
So you'll have to buy a new screwdriver. No big deal. It'll be like when torx was first being used. Many manufactuers use special tools (just check out the Ducati catalog), they just want to deter casual fiddlers.
@lostarchitect No. It will just come with the battery, or whatever else mod or replacement part you buy. This is just like plastic pry tools and cheap phillips that come with everything you buy now. Stupid pretty well sums this up.
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Hit ***** Headline
thomcarl 20th Jan 2011
Hack journalism strikes again. As a ZD contributor I doubt that Mr. O'Grady has an inside track to Apple. You play freely with your journalistic license sir, perhaps it should be pulled. Is egomania required to work for ZD, it would seam so.
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Is egomania required to work for ZD, it would seam so.

Speaking of egomania...
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Lack of intelligence show tinfoil mentality
wackoae Updated - 20th Jan 2011
Anybody even bothered to check if this type of screw is lighter while providing structurally strength?

Ever wonder why aerospace industry rarely uses plain old phillips head screws?
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@wackoae Yeah because your iPhone is going to take off on rocket boosters and .0001G is going to make a difference. Rationalizing it that way makes no sense. Especially because pentalobe screws, which are a less generic part, and thus made in lower quantities cost more. Apple service personnel have also been directed to replace existing philips screws with pentalobe screws when servicing equipment without the user's consent.
@snoop0x7b

You beat me to it. There is NO rationalization for this because it's irrelevant. Apple's products are not going to fly in the air, magically or otherwise. The aerospace industry is so grossly irrelevant that it's laughable to read.

Anybody looking at Apple's prices for RAM, then looking at everyone else's, and noting Apple uses the same off-the-shelf PC compatible hardware -- it's about vendor lock-in and Apple's upgrade prices, for a Mac Pro or MacBook Pro, redefine "obscene".

I'm giving up OS X. Software compatibility issues (e.g. Bryce 7 crashing in OS x when rendering yet the same file renders without a single hiccup in Windows 7 64-bit) alone was bad enough, but this form of hardware lock-in, over GENERIC off-the-shelf parts, just to spruce up their bottom line, ranks up there fairly high in the "unethical" category.
@wackoae

Have you ever worked in the aerospace industry? I have. I have also installed and removed uncounted Phillips head screws from various aircraft, from general aviation to military aircraft.

Know what you're talking about before, erm, talking about it. Kthxbai.
@wackoae the single slot screws were replaced by philips and then torx for their better handling characteristics. try to tighten slot screw with power driver, then try to do the same with phillips in hard to reach spot. you'll screw the screws with the bit. but if you try it with torx, the bit remains well seated in his groove.
pentalobe? this one is designed for one reason. to tell you: "screw yourself"
No matter what they do, Apple cannot stop people from opening up their devices. The devices no longer belong to Apple once sold, and at least here in America, people can do whatever they want to with their own property. Apple is the true "Evil Empire" in corporate America.
@bionicbub - I never thought I'd say anybody could outdo Microsoft. Apple (and arguably Google) both take Microsoft's place, with ease.

I remember a cool commercial, about a little guy fighting a big pushy company. The year was 1984... oh dear, it was an Apple commercial...
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Screwed by Apple?
joelovett 21st Jan 2011
Looks to me like another reason to avoid their products. It is not my purpose in life to provide Apple with a continual revenue stream.
@joelovett

I agree totally. I will never buy a phone, ipad, ipod or anyother battery powered device that I can not change the battery. I also don't like Apple's position of restricting what can be developed and run on their devices and their decision to not support Adobe Flash.
@gwthornt I understand why users want replaceable batteries. However, I see this as a design decision (amply discussed with the iPhone and custom MacBook Pro batteries) - a custom-fit battery has a better size/power ratio. It's simple as that. Apple puts design first, which results in a superior product in many cases.

If it lasts longer, and performs better, why should I care if I can't replace the battery myself?

This is simply the future of powered devices. I'm afraid we'll have to get used to it.
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@wazungu: Having a battery release mechanism is not exclusive to minimizing the size of the battery relative to the power. How is it that the european models that are required to have user replaceable batteries have the same exact battery life and battery specification? Is there something magical in your mind about sealing a battery in an aluminum case instead of putting in a battery-door? Does the battery door magically reach into the battery and suck out 100mAh?

And you should care, because in 2 years when the battery doesn't work, you'll have to pay some ******* whose job title is "genius" a lot of money to replace a part that requires no screws on every other laptop.
@gwthornt - Flash is useful. Apple can make excuses, but given that Flash games can be played for free or one can (hopefully) find a iOS port (thankfully section 3.3.1 was rescinded, hmm...) and pay $2.99 for it instead... it is about vendor lock-in and plenty of iPhone games drain the battery very quickly as well.


Never mind this: http://www.zdnet.com/blog/perlow/web-video-showdown-flash-vs-quicktime-vs-windows-media/13176
Jobs was clutching at tangents to make his point and most of them have been rebutted successfully.

Just like Java (Jobs was mouthing its demise a couple years ago as well... does he not like competition or something? Just how bad is this "free market", anyway?)

And my next phone will be Droid-based. I like Flash, it's been unfairly maligned, and I like user-replaceable batteries too.
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@joelovett

I've bought over 2000$/yr in tech, consumer elect, computers over the past 10 yrs and I HAVE NEVER BOUGHT AN APPLE PRODUCT OF ANYKIND, and i've NEVER set out for it to be like that.
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@wjohnatty@... then why are you reading and replying to this blog post?
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Ownership
sboverie@... 21st Jan 2011
To quote Make Magazine "If you can't open it, you don't own it." The use of proprietary bits is another way to tell people that they don't own their computers. Personally, I don't like the non replacable batteries and lack of upgrade options that turn an expensive piece of hardware into a light bulb that is thrown away when stops working. The worst part is that this practice intensifies consumption of resources.
@sboverie@... I'm not sure about that last statement. If the the custom-tailored batteries last longer, isn't that more eco-friendly?

As I stated above, this is simply the way [the best] products will be made in the future. Hopefully people won't just toss them when they're done.
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@wazungu Every laptop battery is custom to that brand. There's nothing magic about the chemistry of apple's batteries that makes them last longer. They're all made from little round cells that contain two saline liquids + an ion bridge. It's the same ****, just marked up 2x as much.

Plus no matter how many years the battery lasts, it's still one of the consumable parts (which is why it's not covered under warranty) and thus will eventually be replaced.
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@sboverie@... And how exactly does it intensify consumption of resources? Regardless of if it is a DIY process or not the battery is replaceable. So if somebody replaces it themselves or goes to the Apple store to have it done the same amount of resources are being use. If you really want to get into the environmental issues, how about the fact that there Apple stores are going to properly dispose (recycle) of the old batteries, while the average Joe probably won't. Sounds like Apple is doing the planet a service
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Re Apple switching screws.
rdw551 21st Jan 2011
Apple products are already expensive enough. But now they want even more of your money by making there products imposible to work on or fix or replace parts. You have to pay to ship them to apple then pay an arm and a leg to get them fixed. I will never buy another apple product.
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FUD.
Snooki_smoosh_smoosh 21st Jan 2011
@rdw551...

Many companies employ this stuff, often times with something as simple as a sticker, which if removed or compromised will void the warranty. I had a DVD player once that went on the fritz once, I opened it up and took a look to see what was going on to see if I could fix it. Turned out to be a bent spindle. Anyway I only took the cover off, and then called tech support. I was still within the warranty, but just because I took the top cover off, they refused to cover it.

The fact is, unless you white box your own stuff, (Build your own), anytime you pop open that case you risk the manufacturer voiding your warranty.

I was talking with my Dell rep, and my HP rep just a few weeks ago on a couple of repairs. They flat out told me that these companies are getting to point to where if we have an issue with our stuff, i.e. bad cd/dvd drive, faulty RAM, or bad hard drive that HP and Dell want to start voiding warranties. Basically, unless you are certified by these companies to work on their stuff, if you pop the case the Warranty will be void. It is still kind of a grey area yet they said, but it is coming.
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Many companies employ this stuff, often times with something as simple as a sticker, which if removed or compromised will void the warranty.

Yeah, but other companies don't add them to products you already own do they?
@Snooki_smoosh_smoosh Not true on the Dell side. Can't speak for HP, but you can do whatever you want to most of our stuff, as long as we cannot prove whatever you chose to do caused damage. We have pretty detailed tear down manuals posted on our support site for about 99% of all the systems we ship.
@Snooki_smoosh_smoosh Who cares if the warranty is void, it's my product to void. It's the companies who try to prevent you from opening it who are bad.
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@Hallowed are the Ori Yeah, but other companies don't add them to products you already own do they?

That is the only part about this that I don't agree with. On the flip side of that, if you took it in for repair in the first place (giving them the chance to change out the screws) then most likely it's a none issue because you weren't going to open it up anyway.
  • Flagged
It's ridiculous how Apple claims to be so environmentally friendly in their PR, yet they do this so you can't replace the batteries yourself. It's not a computer anymore it's an appliance, an iPpliance.
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@snoop0x7b Once again, no environmental effect if you replace the battery or they do appart from they will properly dispose (recycle) of the old battery while Joe Average won't.
@non-biased why you blame Joe the Average, and shut up about Aplle poisoning half China and abusing workers there in slavery conditions. you post too much rubbish in this thread anyways
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Re: Apple Anything
WCarlS 21st Jan 2011
Want to modify Apple's stance on who owns your hardware?

Stop buying their products. Money, or the lack of it, makes for quick changes.
@WCarlS Exactly right, if you don't like it don't buy from them. Of course based on their earnings most people don't care about what the haters here complain about incessantly.
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If you don't like it: Don't buy it.
redwood49931@... 21st Jan 2011
First I'm not an Apple fan. I don't currently own ANY Apple products and have only owned one. I don't see what all the whinning is about. First I wouldn't want every 15 y.o. with a phillips breaking into something I designed. Second Apple is not the only company to use such measures. I've worked in IT for about 18 years, once a friend of mine dropped a two week old Dell laptop. We called to check on repairs and were told $369 send it to and we'll tell you how much it will cost to repair. That's $369 just to look at it. I opened it an got the product number off the bulb, which had shattered on impact. It had a Hitachi bulb and "could only be purchased through Dell". Luckily I had a way to get the bulb; for $15. So I really get tired of hearing how APPLE locks down all their products. If you don't like ; don't buy. Just don't think they're the only company with such policies.
@redwood49931@... Who cares if someone unscrews something that you designed, they own the product. You don't, therefore you have no place to have any say in how it's used. Designing and making something does not entitle you to dictate its use.
@snoop0x7b They are not dictating the use by putting in these screws, they are hampering the ease of opening it up. Not making it impossible or illegal, just making sure it's not so easy. Works just fine for everyone else but since it's Apple the world is coming to an end for all the haters that wouldn't buy one anyway.
  • Flagged
Boys and their toys eh!
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Apple MUST have CONTROL, NOW!
BlueCollarCritic 21st Jan 2011
Jobs is a control personality and so Apple and its actions reflect this. Users of Apple products should, in the mind of Steve Jobs, be grateful for the wonderful devices Apple provides and not back stab Apple (and by proxy, Steve Jobs who takes these things personally) in the back by trying to augment, change or otherwise improve said devices. To do is not only a violation of the warranty but of everything holy, at least in the mind of Apple & Jobs.

The point in the above sarcastic comment is that Apple, via Jobs ever controlling influence, treats its customers not like customers but like children who must abide by Apples rules and that?s just BS. Apple computing has a diehard following and there are cases for when suing an Apple computer is the right path to take. But as with all things Apple they go overboard in a tyrannical like fashion on restricting use of their products and that is not how a company should act in a free society. I?m not saying Apple can?t legally act this way only that they are being hypocrites. You can bet their China based vendors don?t tell Apple how Apple is going to buy the products from China. Apple is also a hypocrite in its image of being a cool and human/Earth friendly company. Their excessive use of slave labor run China based factories shows this. And no just because others do it doesn?t make it right.

Job and therefore Apple are tyrannical control freaks who are making every desperate albeit useless attempt to hold onto that control. I doubt Jobs will eve see how foolish this kind of action is and so Apple will not go to the next level until someone with a different mindset comes in to take the reins. That sucks to b/c iTunes needs as serious do over.
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If you could patent the Pentalobe screwdriver the same way you patent software, you could sue anybody trying to sell one.
@bruce.dimon@... That's probably a part of the plan.
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Pentalobe!
daves1646 21st Jan 2011
Well, I guess they just said 'pentalobe you' to all future owners that are inclined to service or upgrade their own devices. It kinda' makes a decision for me not to purchase any device of theirs that I would want to upgrade.
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RE: Apple switching screws to thwart third parties, tinkerers
jackson1984-24316069205748857739440257893812 11th Oct
Great submit ?C I've been struggling making use of this for wholesale jerseys extremely some time and it's brilliant to ascertain this details.

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