The Apple Core

Jason D. O'Grady & David Morgenstern

Apple’s Frankenstein iPad mod and lobotomized home button

By | May 25, 2011, 7:00am PDT

Summary: Apple hacked holes into the back of its iPad smart signs to rough-in a dock connector jack — presumably to conceal the cable jutting out of the side. Hey, I want that!

Yesterday I took a jaunt over to the Apple Store in King of Prussia, PA to check out the reboot of its retail stores which coincided with the 10th anniversary of its first retail store openings in in Tyson’s Corner, Virginia and in Glendale, California.

The anniversary didn’t amount to much more than a coincidence, and was largely a yawner. Some employees wore party hats, but there weren’t any new product announcements — no Mac OS 10.7 Lion, iPhone 5 or iCloud — as had been breathlessly been reported in the run-up to last weekend.

All wasn’t lost though. Apple marked its 10th retail anniversary with three noteworthy changes:

1. Apple updated its Apple Store iOS app to v.1.3 (free, App Store) to include an enhanced in-store mode that lets you request help when you’re in an Apple Retail Store and the ability to custom-configure a new Mac with the options you want. While welcome additions, Apple needs to add the ability to check the availability of its hottest products (hint: iPad 2), like it did with its iPhone tracker in 2009. And come on, where’s the iPad version?

1. Apple also released a new internal-only iPad app called Daily Download as part of an updated suite of software that allows its retail employees to better assist customers and make more sales. Daily Download is a best equated to a daily newspaper for employees.

In addition to Daily Download, retail staff iPads are imaged with RetailMe, Apple Connect, Apple Directory, Concierge, Easy Pay, Mobile Genius and iRepair according to 9 to 5 Mac.

Perhaps Apple’s biggest (and most noticeable) retail change came in the form of new iPad kiosks stationed throughout the store’s product displays, replacing traditional paper signs — like this dinosaur:

Apple’s decision to replace its old printed paper signs with interactive iPad kiosks isn’t exactly revolutionary (retailers have been using various flat-panel displays for eons), it’s more a case of Apple “eating its own dogfood.”

Either that or Apple was looking for something to do with its cache of original iPads.

Apple’s smart signs consist of an iPad 1 or 2 embedded in a block of crystal-clear Lucite (sometimes with an embedded iPhone/iPod dock, as seen below) that runs a custom app that displays information about a specific product. The smart signs aren’t earth-shattering, Apple simply upgraded the traditional information signs with something a little more slick, interactive and most importantly, remotely managed.

In looking at the Lucite slabs, I found a couple of things worth noting:

  1. I counted an amazing 66 iPads being used as smart signs in the smallish store in King of Prussia, PA. At $500 each that’s $33,000 in iPads being used as signs. It’s possible that larger flagship Apple stores could employ 100+ iPads to fill their larger, multi-level spaces. I figure that each store probably stocks 15-20 backup iPads which pushes the store average to around 100 units os so each - or $50,000 retail. Multiply that by 382 retail stores and Apple will be deploying roughly 38,200 iPads as smart signs all told. At $500 each that would come out to $19.1 million to deploy smart signs in all of its stores.
  2. Apple uses a mix of iPad 1 and 2’s (so that’s where the iPad 2 inventory has been going!)
  3. Apple lobotomized the home button on its iPad smart signs, preventing users from say, clicking home and checking their email or Facebook pages. Apple must have written special software to disable the home button although it also could have physically disconnected the button inside the case.
  4. Perhaps most interesting is Apple’s Frankenstein modification (see top picture) which involves cutting a hole into the backplane of the iPad to rough-in a dock connector jack — presumably to conceal the unsightly docking cable jutting out of the side.

Note to Apple: if a dock connector makes sense on the back of the iPad for Apple, it might make sense for end-users too. I’d love to have a rear-facing iPad dock port (with a right-angle cable, natch) for playing Real Racing 2 HD which connected to HDMI. A rear port would also be great for those that use their iPads to give presentations. A rear (or otherwise hidden) docking cable port on the iPad would also work well for docks and wall mounts. Think of the possibility for accessories (batteries, modems, vertical market solutions) that could “piggyback” on the rear of the iPad — the possibilities are endless.

Even better: Apple should make its rear iPad port a standard Micro USB port. After all, Apple committed to adopt the MicroUSB standard (as did the rest of the industry), not it’s time to implement it. While good for customers, MicroUSB doesn’t help Apple push its expensive, proprietary cables, so it’s not likely to happen. While Apple loves its customers, it loves the ones with money much more.

Is there any chance that we’ll see a rear-mouted dock port on the iPad 3?

More:

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Topics

Jason O'Grady is a journalist and author specializing in mobile technology. He has published six books on Apple and mobile gadgets and his PowerPage blog has been publishing for over 15 years.

Disclosure

Jason D. O'Grady

Jason D. O'Grady is the creator and editor of O'Grady's PowerPage, which has been publishing mobile technology news since 1995. He maintains an advertising relationship with the following legacy advertisers on the PowerPage:

  • Amazon Associates
  • Google Adsense
  • Tekserve
  • Advertising on the PowerPage is brokered by a third-party agency (BackBeat Media) and he recuses himself from these negotiations.

Biography

Jason D. O'Grady

Jason D. O'Grady developed an affinity for Apple computers after using the original Lisa, and this affinity turned into a bona-fide obsession when he got the original 128 KB Macintosh in 1984.

He started writing one of the first Web sites about Apple (O'Grady's PowerPage) in 1995 and is considered to be one of the fathers of blogging. He has been a frequent speaker at the Macworld Expo conference and a member of the conference faculty. He also co-founded the first dedicated PowerBook User Group (PPUG) in the United States.

After winning a major legal battle with Apple in 2006, he set the precedent that independent journalists are entitled to the same protections under the First Amendment as members of the mainstream media.

O'Grady is the author of The Nexus One Pocket Guide, The Droid Pocket Guide, The Google Phone Pocket Guide, and The Garmin nuvi Pocket Guide (Peachpit Press), the author of Corporations That Changed the World: Apple Inc. (Greenwood Press), and a contributor to The Mac Bible (Peachpit Press). In addition, he has contributed to numerous Mac publications over the years, including MacWEEK, Macworld, and MacPower (Japan).

When he's not writing about Apple for ZDNet at The Apple Core, he enjoys spending time with his family in New Jersey.

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RE: Apple performs Frankenstein mod on iPad smart signs, lobotomizes home button
antonvn 3rd Nov
Nice post with useful information. I like the way you start and then conclude your thoughts. Thanks for this information! Vietnam Train Ticket
0 Votes
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Actually, if I were a "road professional" giving a presentation, I would just get an Apple TV and a short HDMI cable.

I would then use AirPlay to present my iPad presentation. Just avoid the long HDMI cable altogether.
"Note to Apple: if a dock connector makes sense on the back of the iPad for Apple, it might make sense for end-users too."

Note to Author: When Apple begins to sell consumers lucite encased iPads that are dedicated to a single purpose, THEN AND ONLY THEN will they consider adding a port IN THE MIDDLE OF THE BACK OF THE DEVICE.

Sheesh. Talk about an absurd suggestion...
@Falkirk

It's called freedom of speech. I always say "don't like it, don't read it".

You do believe in freedom of speech and thought, right?
@Falkirk
This is a PERFECT example of a real world application.
Apple stores are a "customer" of Apple and they have a need for over 38,000 iPads with rear dock connectors.
And by demonstrating this application, they can potentially sell hundreds of thousands of iPads to other customers who can now see the value of the product. Why would you NOT want to sell hundreds of thousands of units of your product, just because it didn't occur to the developers to do something so useful with they first designed it?
Here's where I'm coming from...
I have personally seen an application of a touch screen computer, in a Denver hotel, that blew me away. If I could afford it, I'd have those iPads installed on a wall in every room in my house, tomorrow! - WITH a rear dock connector.
@danindenver but apple won't supply you with a rear dock connector. it's an in house mod.
i bet the computer in the hotel was running windows happy
0 Votes
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ipad kiosk they should have used
ipadenclosures 26th May
This is a frankenstein model, and that is where all the ipad 2 are going. They should have used our product at www.ipadenclosures.com and routed the power through the table to minimize cords all over!
In visiting our local Apple store (who ever thought that phrase would ever be in a sentence?) on the reboot day one of the first things I noticed was the lack of cable coming from the normal port. Unfortunately I couldn't get a good viewing angle on an of them. Thanks for the good shot and description. As for the utility of a back port I'm not with you on that one. Might be nice to have one on the long side though for alternative mounting.
0 Votes
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Cost of signage iPads
invenio 29th May
Jason, the $500 retail cost for iPads are unlikely the cost that Apple would have to shell out for them. Apple has huge markups, so I would guess it's more like $200 max that it costs them per iPad, bringing the overall cost for signage iPads down to a more manageable $7.64m worldwide.
Apple doesnt love its customers. It loves money only.
0 Votes
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No, it's not just an app...
Airhogs777 2nd Jul
A few days ago, I asked an employee about these, and they said it's not just an app running on the Smart Sign iPads, it's a whole nother firmware. That's right, they don't even run iOS, which explains the lack of reaction to pressing the home button.
Great!!! thanks for sharing this information to us!
sesli chat sesli sohbet
I love my iPad. I get to do a lot of things in it any where I go. I could continue doing my research about eating disorders while in a coffee shop or check mortgage rates while traveling and send birthday cards free to family and friends while on vacation. I will never replace my iPad.
Nice post with useful information. I like the way you start and then conclude your thoughts. Thanks for this information! Vietnam Train Ticket

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