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Jason D. O'Grady & David Morgenstern

How pathetic is Microsoft’s ‘Macs might spoil your fun’ campaign?

By | August 10, 2010, 1:54pm PDT

Summary: The managers stalking the halls in Redmond must finally feel confident in Windows 7, enough that heading into the back-to-school season, they are pitching an Apple attack ad that warns users that “Macs might spoil your fun.” However, Microsoft’s problem is that the piece appears unlikely to square with reality of the target segment: the happening crowd on campus.

The managers stalking the halls in Redmond must finally feel confident in Windows 7, enough that heading into the back-to-school season, they are pitching an Apple attack ad that warns users that “Macs might spoil your fun.” However, Microsoft’s problem is that the piece appears unlikely to square with reality of the target segment: the happening crowd on campus.

This pitch appears to be an attempt to combat the strong return of the Macintosh to the education market, both in secondary and in higher education. According to Global Equities Research analyst Trip Chowdhry, 70 percent of college freshmen are choosing Macs over Windows machines, up 10 to 15 percent from the year-ago back-to-school season.

The “PC vs Mac” section is a tab on the Windows 7 site. The page features a young girl with big brown eyes with a Mona Lisa smile. And she’s ready for having fun, simplicity, working hard, sharing, compatibility and choice, although it appears that she already made the last one: We know she loves her Windows 7!

Here are the primary bullet points from the presentation:

Having Fun. When it’s time to enjoy movies, games, and HDTV from anywhere in your home, PCs are ready to play.

Simplicity. Intuitive, familiar, and easy to use, PCs do what you want: they just work.

Working Hard. PCs are always ready, willing, and—most importantly—able to get down to business.

Sharing. Whether you’re working or playing, PCs know how to help you get along with others.

Compatibility.
Most software is developed for PCs, and your PC will work with your music players, phones, cameras, and other devices.

Choice. Pick a color you love. Midnight blue, espresso, or pink? PCs offer the most variety and options to match your style or price point.

Each of these issues is expanded with a click. Of course, many of them make sense. But not all. And more to the marketing point, does the target audience care about these points?

Here are a few quick thoughts about each of the primary issues (without hitting every detail:

It’s showtime - You can’t get a Mac that ships with a Blu-ray player, TV tuner, Memory Stick reader, or built-in 3G wireless. You can with PCs running Windows 7.

Direct TV connection - Most Macs can’t hook up to your TV unless you buy a converter dongle. Many PCs running Windows 7 are designed to connect directly to TVs, so you can watch movies and see photos on the big screen.

Unlike dorm rooms of past generations, there are few televisions in today’s student housing. Your laptop is the vehicle for viewing streaming media. So, the TV connection is a non-issue to this segment. Blu-ray is an issue for large-screen HDTVs, not really for small screens.

In the “Macs Take Time to Learn” section, Microsoft says that the computer you already know is the easiest to use and that Macs come with a learning curve. This is, of course, absolutely true. That doesn’t mean that you will love using that PC.

Use Windows 7 to simplify your life - Windows 7 was designed to make it simpler to do the tasks you do every day, with features that the Mac doesn’t have. For example, the new Snap feature makes it easy to view two documents side by side.

Touch and go - Unlike Macs, many PCs running Windows 7 support Touch, so you can browse online newspapers, flick through photo albums, and shuffle files and folders—using nothing but your fingers. PCs with a fingerprint reader even let you log in with just a swipe of your finger.

Apple has its own share of pioneering UI elements in Mac OS X, such as Expose and Spaces, that users find essential to their increased productivity. And I seem to remember that it’s been Apple that has driven touch into the mobile interface, first with the TrackPad and now with multitouch. Hello?

If most of the computers in your office or school run Windows you may find it harder to get things done with a Mac.

Sharing documents and spreadsheets - If you use Apple’s productivity suite, sharing files with PC users can be tricky. Your documents might not look right and your spreadsheets might not calculate correctly.

Giving presentations - You’ll have to buy a separate hardware dongle to plug your Mac into a standard VGA projector. Most PCs with Windows 7 hook up easily.

Protecting your drives - On a Mac, out of the box, you can only encrypt your home folder. With Windows 7 Ultimate, you can encrypt your entire hard drive and even USB drives. So your stuff can be safer wherever you go.

Are college students worried about encryption of their primary drives let alone a backup drive (be honest, do any of them ever back up anything)?

If there’s a problem with file compatibility, students can purchase Office for Mac or use one of the Office substitutes. I have found that Numbers and Pages offer very good compatibility for most non-technical purposes. And Mac OS X was built on a foundation of PDF, saving any document to PDF is just like printing on the Mac and no extra software is needed to create or view PDF files.

Securely share your movies, music, and photos - With a Mac, it’s harder to set up secure sharing for your photos, music & movies, documents, and even printers with other computers on your home network. With HomeGroup, it’s easy to connect all the computers in your house running Windows 7.

It’s easy with a PC - On a Mac, you have to manually set up photo sharing, manually set up music and movie sharing, manually set up file sharing, and manually set up printer sharing. It’s easy to automatically and securely network with all the computers in your house when they’re running Windows 7.

Harry McCracken discusses the PC vs. Mac site over at the Technologizer blog, and the former PCWorld editor is mostly fair in his analysis, calling it “almost reasonalble.”  Here’s his take on this point:

Microsoft’s specific claims are accurate, but they’re not the whole story. Windows 7′s HomeGroup networking does put more sharing features in one place than OS X does. But it requires that all the computers run Windows 7–to use Microsoft’s terminology, “Windows 7 PCs only like to share with other Windows 7 PCs.” Apple’s Home Sharing is actually part of iTunes, not OS X, and it only does music and video. But it works with multiple versions of OS X…and with Windows.

One of the weakest points in Microsoft’s pitch is that “Macs might not like your PC stuff.” Since there are more PCs in the world and more software for them, then you won’t be able to run what you need on your Mac, the site points out.

Yes, this is so. However, Macintosh hardware is the one platform in the world that can actually run natively three primary operating systems: Mac OS X, Windows and Linux. It may require a reboot (or not if you decide to pay for third-party software) but a Mac can run all Mac, Windows and Linux software programs. So, it’s actually the most conservative choice.

Finally, Microsoft points to the many different configurations available from Windows PCs.

Available in your favorite color - Macs only come in white or silver. PCs are available in a full spectrum of colors across a range of price points.

McCracken notes that Microsoft isn’t hyping cost as much as it has in past campaigns. The price difference between Windows machines and Macs is called the “Apple tax.”

I keep contending that the more similar a Windows PC is to a Mac, the more likely it is that the price is similar. I’m not sure if the lack of Apple-Tax math in this new comparison means Microsoft is conceding this point. Actually, I suspect it hasn’t, but I’m glad “we’re cheap!” isn’t the overriding message for now.

In Apple’s latest earning call in July, the company said that it had record Mac sales in U.S. educational institutions “despite state budget constraints.”

Here’s analyst Chowdhry’s conclusion about Microsoft and education:

He also said attach rates for Office 2010 are declining, especially in the public and education sectors and in call centers, which in all make up about 10 percent of the Office business. Attach rates refer to copies of Office sold per each copy of Windows owned.

THE ANALYSIS: “Our research is indicating that Microsoft is unable to connect with the new generation of users,” Chowdhry wrote, adding that this could cause problems down the road when these students enter the work force and once again pick Macs over Windows.

In mid-July, Gartner released its Q2 2010 PC shipments data. In the U.S. market, Apple had a 9.8 share, a 24.7 percent year-over-year growth. For someone who watched the Mac’s share rise in the 1980s and fall in the late 1990s, that 9.8 percent share is amazing. Will some “generational shift” as Chowdhry suggests keep that share growing? We Mac fans can keep believing it will be so someday.

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Topics

David Morgenstern has covered the Mac market and other technology segments for 20 years.

Disclosure

David Morgenstern

Freelance journalist/blogger David Morgenstern has nothing to disclose.

Biography

David Morgenstern

David Morgenstern has covered the Mac market and other technology segments for 20 years. In the recent past, he founded Ziff-Davis' Storage Supersite, served as news editor for Ziff Davis Internet and held several executive editorial positions at eWEEK. In the 1990s, David was editor of Ziff Davis' award-winning MacWEEK news publication as well as its successor title, eMediaWEEKly, which focused on multiplatform professional content creation. His byline can be found online and in print publications including CreativePro.com, Peachpit Press' Mac Bible and Popular Photography.

Talkback Most Recent of 105 Talkback(s)

  • Oh Blu-ray isn't entirely unavailable for Macs
    ... Blu-ray files that is.
    "Blu-ray is an issue for large-screen HDTVs, not really for small screens."
    Well, I watch lots of files which started out as Blu-ray on my 24" iMac, and the quality is night and day better than your typical 700 mb avi file.

    Oh, and about this "Mac or PC" stuff; Macs are PC's. You can run Win7 in a cute little window for your old but needed applications.
    ZDNet Gravatar
    HollywoodDog
    10th Aug 2010
  • RE: How pathetic is Microsoft's 'Macs might spoil your fun' campaign?
    @HollywoodDog - called "virtual machines". Or ran under "Boot Camp" if one needs the extra processing power.

    And it's not a "PC vs Mac" issue when it comes down to comparing a 700MB video download vs a 50GB disc. Video quality on the latter will eclipse the former at every turn. Watching a movie in a little window isn't the same thing, but at least I can plug my Windows laptop with Blu-Ray drive into my HDTV. Can't with the Mac, not without buying extra gear and hooking up extra cables and doing all the things that go against one of their ye olde iMac ads about "simplicity"...
    ZDNet Gravatar
    HypnoToad72
    13th Aug 2010
  • The truly amazing thing
    @HollywoodDog

    Is that the author touches on this in the article yet conveniently leaves out the most important point. Microsoft doesn't build computers, they make an operating system. So if you buy Windows 7 for your Mac then you are no different to Microsoft than any other PC user. You have still purchased Windows. In fact it's actually beneficial to Microsoft for someone to buy a Mac instead of a Dell and then purchase a copy of Windows after. Dell, or any other T1 OEM, pays FAR less per copy of Windows than Microsoft makes off a user purchasing a stand alone OEM or Retail copy. So in all honesty, Microsoft makes more money off Mac users that also run Windows than they do off Dell or HP users.

    I always find the argument that macs can run Windows an insanely funny one. Intel and Microsoft are still getting paid. And if you have Windows on your Mac you're almost certain to get Office to run within Windows.
    ZDNet Gravatar
    LiquidLearner
    14th Aug 2010
  • actually it is very different to Microsoft...
    @LiquidLearner They don't want Apple as a dominent platform because then most people might be like, "Why do I need a Second Operating System, I'll just buy Microsoft Office for Mac."
    ZDNet Gravatar
    Peter Perry
    15th Aug 2010
  • Yeah, I'll definitely buy Office just because I have Windows.
    @LiquidLearner

    Wrong on so many levels. I have a Mac in the first place, and then Windows in a Parallels VM. I use Windows for various, miscellaneous things, but one thing I'll never install is Office. You really think I'm going to pay $200+ for slow, bug-riden, bloatware that's only installable on one PC? Oh HELL no. I paid $70 for my iWork family pack, and is on all of my five Macs. It's faster, more intuitive, less resource-intensive, and makes me jump through less hoops (if any) and stays out of my way with no "ribbon" full of useless features (for the sake of features).
    ZDNet Gravatar
    Ktroje
    15th Aug 2010
  • Mac's will ruin your wallet, probably not your fun
    Let's face it the only part that matters is "Choice"

    "You can't get a Mac with a Blu-ray player, TV tuner, Memory Stick reader, or built-in 3G wireless. PCs running Windows 7 often come with features that aren't available on even the highest end Macs, including Blu-ray, eSATA, multi-format card readers, Touch, and mobile broadband."

    I like making my own choices. as for having Jobsy boy make my choices for me? No thanks.
    ZDNet Gravatar
    User 13
    10th Aug 2010
  • Because, of course, we all know that making the choice
    to go with Steve Jobs' solution isn't really a choice, because the only choices that count are the ones I would make...
    ZDNet Gravatar
    frgough
    10th Aug 2010
  • Nope. Not exactly.
    @frgough
    I guess your doing your best to be funny. Ha. Ha. Hoped that helped. Now on to the point.

    If you chose to go with Steve Jobs choice, obviously you still are making a choice. The question is what are you choosing about? Possible suggestions I can think of are as follows;

    1. Is it about choosing the best system for you based on the absolute best combination of hardware for your purposes that you can reasonably get hold of thats within your price range?

    2. Is it about choosing the best system for you based on the absolute best combination of hardware for your purposes that you can reasonably get hold of thats within your price range that will run a specific OS?

    3. Is it about choosing the best system for you based on an almost unbelievably limited number of pre-configured hardware combinations thats within your price range that will run a specific OS?

    Figure it out. If your going route #3 you are likely making one choice in what can be a very complicated purchase, particularly if getting the best for your money in such a purchase is important to you. Going the choice of Jobs is only a choice on your part as to whats the most you can afford. Jobs has pretty much made all the decisions for you once you answer that. Its not much of a choice.

    So yes, your 100% right. Its actually an old saying, I'm surprised you missed the implications for your kind of choice. The old saying is "Even if you chose not to decide you still have made a choice". Like purchasing an Apple in some respects. I guess there are ways to live with it.
    ZDNet Gravatar
    Cayble
    10th Aug 2010
  • RE: How pathetic is Microsoft's 'Macs might spoil your fun' campaign?
    @ Cayble

    Yes I guess it's a bit like a car really - If I buy a mercedes I am limited because it comes with wheels, seats, doors, safety electronics etc.

    If I were to go down to the wreckers and buy a Chassis I could choose what parts to add to make it my choice. Clearly this would give me a better car because I had chosen the parts and spent time and money making them work.

    The car manufacturers are such fascists taking all that choice away from me and charging me for the privilege of adding things I may not want!!!
    ZDNet Gravatar
    richardw66
    11th Aug 2010
  • RE: How pathetic is Microsoft's 'Macs might spoil your fun' campaign?
    @User 13 Choice is fine, Apple let you make LOTS of choices, nobody is telling you what you can and can't connect to your Mac, and Macs have the common connectors (USB, Firewire, WiFi - not strictly a connector I know, PCI Express, Audio in/out, Gig Ethernet, Mini DisplayPort in/out - which can connect to most things albeit with a Apple or third-party adaptor, SD card slot) what's your point?
    ZDNet Gravatar
    Jeremy-UK
    10th Aug 2010
  • RE: How pathetic is Microsoft's 'Macs might spoil your fun' campaign?
    @Jeremy-UK - yeah, but non-Apple vendors let you make LOTS MORE choices.

    Plus, Firewire on the Mac is not all that great. I've two hard drives, external, daisy-chained with firewire 800 (FW800). On my 2009 Mac Pro. When ejecting the drive from the desktop, it doesn't do so completely and I've issues shutting down. I found a workaround, but when people buy into the koolaid saying "Macs 'just work'", I have to respond, "Who paid for that cheap advertisement jingo"?
    ZDNet Gravatar
    HypnoToad72
    13th Aug 2010
  • ZDNet Gravatar
    olePigeon
    10th Aug 2010
  • RE: How pathetic is Microsoft's 'Macs might spoil your fun' campaign?
    @olePigeon

    Yes that is what Jeremy-UK is saying - all of the connectors are there to add 3rd party.

    And the connectors are there - ready for you.
    ZDNet Gravatar
    richardw66
    11th Aug 2010
  • RE: How pathetic is Microsoft's 'Macs might spoil your fun' campaign?
    @User 13
    Macs will ruin your wallet? Not at all true...How much is a few year old windows PC worth? Nothing, would be the short answer...I've done a ton of research before buying my new 27' Imac and the first thing I noticed was they have a strong resale value...Look on Ebay, see for yourself...I've bought at least a dozen windows boxes and after a few years either just pitch them in the trash or give them away...They have zip,zero, nada resale value...From what I've seen I can use this Imac for a few years and recoup about 50% or more of my initial purchase price to upgrade to the newest model when I choose...That's an option you will never have with any windows box and ultimately makes the Mac the better value...
    ZDNet Gravatar
    GENESIS667@...
    11th Aug 2010
  • RE: How pathetic is Microsoft's 'Macs might spoil your fun' campaign?
    @GENESIS667@... "I've bought at least a dozen windows boxes and after a few years either just pitch them in the trash or give them away"

    Build your own with quality components like me and you wont have that problem.
    ZDNet Gravatar
    User 13
    11th Aug 2010

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