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Jason D. O'Grady & David Morgenstern

iPhone 4 antennae: feature or bug? (video update: bug)

By | June 25, 2010, 7:09am PDT

Summary: iPhone 4 owners have been reporting poor reception and even dropped calls when holding the device by its metal frame. Apple has responded that the problem happens when holding the phone incorrectly. It’s a feature not a bug.

iPhone 4 owners have been reporting (PC MagGizmodoEngadget) poor reception and even dropped calls when holding the device by its metal frame. In fact, the first five calls that I made from my iPhone 4 yesterday from The Pier in Atlantic City were dropped calls, but I was willing to overlook them, attributing the drops to the notoriously poor AT&T reception in the mall.

Stockholm Syndrome, anyone?

The iPhone 4’s new metal frame — which doubles as its antennae — has been touted by Steve Jobs in his WWDC keynote as serving double duty: structural element and external antenna, which in theory should provide better reception because of its lack of obstruction.

AntennaSys Inc.’s Spencer Webb, has designed antennae for satellite communications, GPS, law enforcement surveillance applications, and wireless video for over a decade. AntennaSys Inc., a company specializing in RF consulting services, custom antenna design and specialized antenna manufacturing, writes:

The antenna structure for the cell phone is still down at the bottom (I won’t address the WiFi nor GPS antennas in this blog entry).  The iPhone 4 has two symmetrical slots in the stainless frame.  If you short these slots, or cover them with your hand, the antenna performance will suffer (see this video I found on YouTube).  There is no way around this, it’s a design compromise that is forced by the requirements of the FCC, AT&T, Apple’s marketing department and Apple’s industrial designers, to name a few.

To wit, Apple responds to the antenna issue in its traditional “it’s a feature not a bug” manner:

Gripping any mobile phone will result in some attenuation of its antenna performance, with certain places being worse than others depending on the placement of the antennas. This is a fact of life for every wireless phone. If you ever experience this on your iPhone 4, avoid gripping it in the lower left corner in a way that covers both sides of the black strip in the metal band, or simply use one of many available cases.

Translation: you’re doing it wrong.

It hasn’t been an epidemic for me (yet), and I was able place and receive several dozen calls in my first 24 hours without issue. But that could be related to Apple’s bumper case which effectively blocks contact directly to the antenna frame. Could that be the reason Apple engineered its bumper case in the first place? I’m not ready to go that far yet, but so far at least, I haven’t had any reception issues with my i4 other than the first few drops in the mall in A.C.

What about you? Is your iPhone 4 reception good?

Photo: Engadget

Update: As you can see in the above video, the antenna reception degradation flaw happens to my iPhone 100% of the time. I hadn’t noticed it in my first day’s use because I’ve been using a black iPhone 4 bumper case exclusively. Does it happen to your iPhone 4? If so, please post your experience in the TalkBack below.

I’m completely shocked that this easily reproducible issue didn’t come up in testing. Perhaps it was because many of Apple’s i4 prototypes were in cases? Regardless, it’s positively an issue and I think that Apple is should include a free bumper case with every iPhone 4 sold to solve this obvious engineering oversight.

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Topics

Jason O'Grady is a journalist and author specializing in mobile technology. He has published six books on Apple and mobile gadgets and his PowerPage blog has been publishing for over 15 years.

Disclosure

Jason D. O'Grady

Jason D. O'Grady is the creator and editor of O'Grady's PowerPage, which has been publishing mobile technology news since 1995. He maintains an advertising relationship with the following legacy advertisers on the PowerPage:

  • Amazon Associates
  • Google Adsense
  • Tekserve
  • Advertising on the PowerPage is brokered by a third-party agency (BackBeat Media) and he recuses himself from these negotiations.

Biography

Jason D. O'Grady

Jason D. O'Grady developed an affinity for Apple computers after using the original Lisa, and this affinity turned into a bona-fide obsession when he got the original 128 KB Macintosh in 1984.

He started writing one of the first Web sites about Apple (O'Grady's PowerPage) in 1995 and is considered to be one of the fathers of blogging. He has been a frequent speaker at the Macworld Expo conference and a member of the conference faculty. He also co-founded the first dedicated PowerBook User Group (PPUG) in the United States.

After winning a major legal battle with Apple in 2006, he set the precedent that independent journalists are entitled to the same protections under the First Amendment as members of the mainstream media.

O'Grady is the author of The Nexus One Pocket Guide, The Droid Pocket Guide, The Google Phone Pocket Guide, and The Garmin nuvi Pocket Guide (Peachpit Press), the author of Corporations That Changed the World: Apple Inc. (Greenwood Press), and a contributor to The Mac Bible (Peachpit Press). In addition, he has contributed to numerous Mac publications over the years, including MacWEEK, Macworld, and MacPower (Japan).

When he's not writing about Apple for ZDNet at The Apple Core, he enjoys spending time with his family in New Jersey.

Talkback Most Recent of 112 Talkback(s)

  • RE: iPhone 4 antennae: feature or bug?
    BUG! So.... to avoid a serious design defect that Apple knew about prior to the phone's release, consumers are expected to hold the phone unnaturally and uncomfortably when it's in their left hand, to avoid affecting the circuit? Or, alternatively, shell out yet another $30 for their rubber bumper case to avoid touching the antenna strip? C'mon Jobs! Really? Other than this, and a yellowing on some phones (mine is fine), this new phone really is terrific. But this known flaw, and Apple's response to the outcry by claiming it's a "non-issue" and to just hold it differently, is insulting, evasive and manipulative, and overshadows the excitement and fun that we DID have until we received our shipments and the problems were discovered. "Gripping any mobile phone will result in some attenuation of its antenna performance, with certain places being worse than others depending on the placement of the antennas. This is a fact of life for every wireless phone." Oh no you didn't just say that!
    ZDNet Gravatar
    kat284
    25th Jun 2010
  • The question is, how much room
    did moving the antenna externaly actually produce inside the phone? There is a reason as to why so many devices requiring antennas place them on the inside when the opportunity is available: in some signals, the human body actaully helps with reception, with others it detracts.

    This antenna should have remained inside the unit.
    ZDNet Gravatar
    John Zern
    25th Jun 2010
  • RE: iPhone 4 antennae: feature or bug?
    @John Zern - What do you know? Nothing!
    ZDNet Gravatar
    The Danger is Microsoft
    28th Jun 2010
  • What's all the complaining about?
    Apple actually made one engineering mistake? Oh no!

    They made a product with one flaw that is only apparent if you are among the very few people who don't put their iPhone in a case AND you happen to hold your phone with the pad of your thumb pressed against the side of the phone. This seems to be such an utterly uncomfortable way to hold an iPhone that I can't understand why anyone would complain that they can't do it.

    In reality, this "issue" will only have a real effect on a handful of people, and is easily addressed by a case, the cheapest of which I found on Amazon for $2.92, if you absolutely have to press your thumb against the phone.
    ZDNet Gravatar
    RationalGuy
    27th Jun 2010
  • RE: iPhone 4 antennae: feature or bug?
    @RationalGuy this flaw will affect many people right handers as well as lefties, my "natural" hold on a phone will do the same thing in the other hand, why don't apple do the decent thing and provide the bumper
    ZDNet Gravatar
    amosf64@...
    29th Jun 2010
  • RE: iPhone 4 antennae: feature or bug?
    I totally agree that the bumper should be INCLUDED free with the iPhone 4. I'm not even a lefty and I would have issues because I hold my phones in my left hand while I dial, text, etc. with my right. Include the bumper (actually, pre-install it) for now and in the new design (iPhone 4 v2) put those marks that cause the issue at the TOP of the iPhone!

    Waiting for V2 to get the iPhone 4. Waiting for V2 to get the iPad. My current MacBook Pro and iPhone 3G are just fine for now.
    ZDNet Gravatar
    The Danger is Microsoft
    28th Jun 2010
  • Jobs to iphone 4 lefties. "FU use your other hand"
    Seriously? Thats what apple has to say? what about being the pinnacle of design, of blending form and functionallity? Wow. This is what you'd think they would have done as a prank to see how user hostile they could make t and still get the iTards to buy it to test what blindly stupid sheep they are.

    Live with that for a year and pay us again for iphone 5 iTards!
    ZDNet Gravatar
    Johnny Vegas
    25th Jun 2010
  • Form over function
    Always amused me that apple sacrifices some level of function to create these beautiful, sexy looking devices to inspire gadget lust... and then everyone who buys one immediately wraps the beautiful design up in 4 inches of formless rubber to protect it.
    ZDNet Gravatar
    SlithyTove
    25th Jun 2010
  • LOL!
    Good point!
    ZDNet Gravatar
    John Zern
    25th Jun 2010
  • Or...
    @SlithyTove

    ...puts a piece of tape over the antenna. How's that for stylish?
    ZDNet Gravatar
    rapson
    25th Jun 2010
  • RE: iPhone 4 antennae: feature or bug?
    @rapson

    Duct tape I hope for proper effect.

    Personally I would recommend the "retractable boom-box-style antenna soldered to the side of the case" comined with rubber padding to prevent it from shattering when dropped and for insulation. You can add one antenna per iphone antenna for that "triple direction" look.

    That way you get a phone that works AND get to retain that minimalist apple style so you don't look like a geek.
    ZDNet Gravatar
    SlithyTove
    25th Jun 2010
  • RE: iPhone 4 antennae: feature or bug?
    @rapson - Jealous much???
    ZDNet Gravatar
    The Danger is Microsoft
    28th Jun 2010
  • RE: iPhone 4 antennae: feature or bug?
    @SlithyTove This is why I will NEVER buy any iDevice. Style over substance. Windows Phone 7/Android Here i come!
    ZDNet Gravatar
    MSFTWorshipper
    25th Jun 2010
  • RE: iPhone 4 antennae: feature or bug?
    @MSFTWorshipper - Yeah - When is WP7 gonna be here? Thought so!
    ZDNet Gravatar
    The Danger is Microsoft
    28th Jun 2010
  • RE: iPhone 4 antennae: feature or bug?
    @MSFTWorshipper So which is it WP or Android? Given the choice I personally would go with Android as my experience with WM left quite a bit to be desired and while WP may be a better OS at this point it's simply too little too late... But wait, I'm making the same type of judgment call you are - you are avoiding all iDevices because of an antenna issue with the iPhone 4 (a device you very much likely would have not purchased anyhow) and I'm avoiding WP 7 because of my prior experience with the buggy crap knows as WM... oh wait, it's NOT the same - I have previous experience with WM...
    ZDNet Gravatar
    Pete "athynz" Athens
    28th Jun 2010

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