The Apple Core

Jason D. O'Grady & David Morgenstern

iPhone 4 antennae: feature or bug? (video update: bug)

By | June 25, 2010, 7:09am PDT

Summary: iPhone 4 owners have been reporting poor reception and even dropped calls when holding the device by its metal frame. Apple has responded that the problem happens when holding the phone incorrectly. It’s a feature not a bug.

iPhone 4 owners have been reporting (PC MagGizmodoEngadget) poor reception and even dropped calls when holding the device by its metal frame. In fact, the first five calls that I made from my iPhone 4 yesterday from The Pier in Atlantic City were dropped calls, but I was willing to overlook them, attributing the drops to the notoriously poor AT&T reception in the mall.

Stockholm Syndrome, anyone?

The iPhone 4’s new metal frame — which doubles as its antennae — has been touted by Steve Jobs in his WWDC keynote as serving double duty: structural element and external antenna, which in theory should provide better reception because of its lack of obstruction.

AntennaSys Inc.’s Spencer Webb, has designed antennae for satellite communications, GPS, law enforcement surveillance applications, and wireless video for over a decade. AntennaSys Inc., a company specializing in RF consulting services, custom antenna design and specialized antenna manufacturing, writes:

The antenna structure for the cell phone is still down at the bottom (I won’t address the WiFi nor GPS antennas in this blog entry).  The iPhone 4 has two symmetrical slots in the stainless frame.  If you short these slots, or cover them with your hand, the antenna performance will suffer (see this video I found on YouTube).  There is no way around this, it’s a design compromise that is forced by the requirements of the FCC, AT&T, Apple’s marketing department and Apple’s industrial designers, to name a few.

To wit, Apple responds to the antenna issue in its traditional “it’s a feature not a bug” manner:

Gripping any mobile phone will result in some attenuation of its antenna performance, with certain places being worse than others depending on the placement of the antennas. This is a fact of life for every wireless phone. If you ever experience this on your iPhone 4, avoid gripping it in the lower left corner in a way that covers both sides of the black strip in the metal band, or simply use one of many available cases.

Translation: you’re doing it wrong.

It hasn’t been an epidemic for me (yet), and I was able place and receive several dozen calls in my first 24 hours without issue. But that could be related to Apple’s bumper case which effectively blocks contact directly to the antenna frame. Could that be the reason Apple engineered its bumper case in the first place? I’m not ready to go that far yet, but so far at least, I haven’t had any reception issues with my i4 other than the first few drops in the mall in A.C.

What about you? Is your iPhone 4 reception good?

Photo: Engadget

Update: As you can see in the above video, the antenna reception degradation flaw happens to my iPhone 100% of the time. I hadn’t noticed it in my first day’s use because I’ve been using a black iPhone 4 bumper case exclusively. Does it happen to your iPhone 4? If so, please post your experience in the TalkBack below.

I’m completely shocked that this easily reproducible issue didn’t come up in testing. Perhaps it was because many of Apple’s i4 prototypes were in cases? Regardless, it’s positively an issue and I think that Apple is should include a free bumper case with every iPhone 4 sold to solve this obvious engineering oversight.

Kick off your day with ZDNet's daily e-mail newsletter. It's the freshest tech news and opinion, served hot. Get it.

Topics

Jason O'Grady is a journalist and author specializing in mobile technology. He has published six books on Apple and mobile gadgets and his PowerPage blog has been publishing for over 15 years.

Disclosure

Jason D. O'Grady

Jason D. O'Grady is the creator and editor of O'Grady's PowerPage, which has been publishing mobile technology news since 1995. He maintains an advertising relationship with the following legacy advertisers on the PowerPage:

  • Amazon Associates
  • Google Adsense
  • Tekserve
  • Advertising on the PowerPage is brokered by a third-party agency (BackBeat Media) and he recuses himself from these negotiations.

Biography

Jason D. O'Grady

Jason D. O'Grady developed an affinity for Apple computers after using the original Lisa, and this affinity turned into a bona-fide obsession when he got the original 128 KB Macintosh in 1984.

He started writing one of the first Web sites about Apple (O'Grady's PowerPage) in 1995 and is considered to be one of the fathers of blogging. He has been a frequent speaker at the Macworld Expo conference and a member of the conference faculty. He also co-founded the first dedicated PowerBook User Group (PPUG) in the United States.

After winning a major legal battle with Apple in 2006, he set the precedent that independent journalists are entitled to the same protections under the First Amendment as members of the mainstream media.

O'Grady is the author of The Nexus One Pocket Guide, The Droid Pocket Guide, The Google Phone Pocket Guide, and The Garmin nuvi Pocket Guide (Peachpit Press), the author of Corporations That Changed the World: Apple Inc. (Greenwood Press), and a contributor to The Mac Bible (Peachpit Press). In addition, he has contributed to numerous Mac publications over the years, including MacWEEK, Macworld, and MacPower (Japan).

When he's not writing about Apple for ZDNet at The Apple Core, he enjoys spending time with his family in New Jersey.

Related Discussions on TechRepublic

Did you know you can take part in these discussions with your ZDNet membership?
112
Comments

Join the conversation!

Just In

RE: iPhone 4 antennae: feature or bug?
topgun966 30th Jun 2010
@Hammer95

Because it is a different antenna. That antenna is on the inside, the 3g call and data is in the metal outside.
0 Votes
+ -
BUG! So.... to avoid a serious design defect that Apple knew about prior to the phone's release, consumers are expected to hold the phone unnaturally and uncomfortably when it's in their left hand, to avoid affecting the circuit? Or, alternatively, shell out yet another $30 for their rubber bumper case to avoid touching the antenna strip? C'mon Jobs! Really? Other than this, and a yellowing on some phones (mine is fine), this new phone really is terrific. But this known flaw, and Apple's response to the outcry by claiming it's a "non-issue" and to just hold it differently, is insulting, evasive and manipulative, and overshadows the excitement and fun that we DID have until we received our shipments and the problems were discovered. "Gripping any mobile phone will result in some attenuation of its antenna performance, with certain places being worse than others depending on the placement of the antennas. This is a fact of life for every wireless phone." Oh no you didn't just say that!
0 Votes
+ -
The question is, how much room
John Zern 25th Jun 2010
did moving the antenna externaly actually produce inside the phone? There is a reason as to why so many devices requiring antennas place them on the inside when the opportunity is available: in some signals, the human body actaully helps with reception, with others it detracts.

This antenna should have remained inside the unit.
0 Votes
+ -
RE: iPhone 4 antennae: feature or bug?
The Danger is Microsoft 28th Jun 2010
@John Zern - What do you know? Nothing!
0 Votes
+ -
What's all the complaining about?
RationalGuy 27th Jun 2010
Apple actually made one engineering mistake? Oh no!

They made a product with one flaw that is only apparent if you are among the very few people who don't put their iPhone in a case AND you happen to hold your phone with the pad of your thumb pressed against the side of the phone. This seems to be such an utterly uncomfortable way to hold an iPhone that I can't understand why anyone would complain that they can't do it.

In reality, this "issue" will only have a real effect on a handful of people, and is easily addressed by a case, the cheapest of which I found on Amazon for $2.92, if you absolutely have to press your thumb against the phone.
0 Votes
+ -
RE: iPhone 4 antennae: feature or bug?
amosf64@... 29th Jun 2010
@RationalGuy this flaw will affect many people right handers as well as lefties, my "natural" hold on a phone will do the same thing in the other hand, why don't apple do the decent thing and provide the bumper
0 Votes
+ -
RE: iPhone 4 antennae: feature or bug?
The Danger is Microsoft Updated - 28th Jun 2010
I totally agree that the bumper should be INCLUDED free with the iPhone 4. I'm not even a lefty and I would have issues because I hold my phones in my left hand while I dial, text, etc. with my right. Include the bumper (actually, pre-install it) for now and in the new design (iPhone 4 v2) put those marks that cause the issue at the TOP of the iPhone!

Waiting for V2 to get the iPhone 4. Waiting for V2 to get the iPad. My current MacBook Pro and iPhone 3G are just fine for now.
0 Votes
+ -
Seriously? Thats what apple has to say? what about being the pinnacle of design, of blending form and functionallity? Wow. This is what you'd think they would have done as a prank to see how user hostile they could make t and still get the iTards to buy it to test what blindly stupid sheep they are.

Live with that for a year and pay us again for iphone 5 iTards!
0 Votes
+ -
Form over function
SlithyTove 25th Jun 2010
Always amused me that apple sacrifices some level of function to create these beautiful, sexy looking devices to inspire gadget lust... and then everyone who buys one immediately wraps the beautiful design up in 4 inches of formless rubber to protect it.
0 Votes
+ -
LOL!
John Zern 25th Jun 2010
Good point!
0 Votes
+ -
Or...
rapson 25th Jun 2010
@SlithyTove

...puts a piece of tape over the antenna. How's that for stylish?
0 Votes
+ -
RE: iPhone 4 antennae: feature or bug?
SlithyTove 25th Jun 2010
@rapson

Duct tape I hope for proper effect.

Personally I would recommend the "retractable boom-box-style antenna soldered to the side of the case" comined with rubber padding to prevent it from shattering when dropped and for insulation. You can add one antenna per iphone antenna for that "triple direction" look.

That way you get a phone that works AND get to retain that minimalist apple style so you don't look like a geek.
0 Votes
+ -
RE: iPhone 4 antennae: feature or bug?
The Danger is Microsoft 28th Jun 2010
@rapson - Jealous much???
0 Votes
+ -
RE: iPhone 4 antennae: feature or bug?
MSFTWorshipper 25th Jun 2010
@SlithyTove This is why I will NEVER buy any iDevice. Style over substance. Windows Phone 7/Android Here i come!
0 Votes
+ -
RE: iPhone 4 antennae: feature or bug?
The Danger is Microsoft 28th Jun 2010
@MSFTWorshipper - Yeah - When is WP7 gonna be here? Thought so!
0 Votes
+ -
RE: iPhone 4 antennae: feature or bug?
Pete "athynz" Athens 28th Jun 2010
@MSFTWorshipper So which is it WP or Android? Given the choice I personally would go with Android as my experience with WM left quite a bit to be desired and while WP may be a better OS at this point it's simply too little too late... But wait, I'm making the same type of judgment call you are - you are avoiding all iDevices because of an antenna issue with the iPhone 4 (a device you very much likely would have not purchased anyhow) and I'm avoiding WP 7 because of my prior experience with the buggy crap knows as WM... oh wait, it's NOT the same - I have previous experience with WM...
0 Votes
+ -
This quote says it all....
iTeaBoy 25th Jun 2010
"In fact, the first five calls that I made from my iPhone 4 yesterday from The Pier in Atlantic City were dropped calls, but I was willing to overlook them, attributing the drops to the notoriously poor AT&T reception in the mall."

Whatever issues they expierence with their iThing, the Apple fans will ALWAYS blame it on something other than Apple.

You just can't buy loyalty/ignorance like that these days! wink
0 Votes
+ -
Just a guess:
John Zern 25th Jun 2010
People will blame the yellow screens on AT&T. happy
0 Votes
+ -
RE: iPhone 4 antennae: feature or bug?
Lunatic59 25th Jun 2010
@John Zern

People will blamethe recession, global warming and the gulf oil spill on AT&T, too.
  • Flagged
0 Votes
+ -
RE: iPhone 4 antennae: feature or bug?
msandersen 26th Jun 2010
@John Zern At least the yellowing went away after a day or two according to reports, when the binder dries. They're shipping them that damn fast from the factory. The antennae problem is a basic design flaw. Maybe the only lefties who tested them at Apple were using those 3G cases in public to avert attention. Oops. Not being a Leftie, I'd still consider getting one, maybe with an affordable 3rd party "bumper" case. Personally having the antennae on the outside bothers me though.
0 Votes
+ -
RE: iPhone 4 antennae: feature or bug?
The Danger is Microsoft 28th Jun 2010
@John Zern - Folks with yellow screens are getting free replacements. It's a manufacturing defect (pity the poor Taiwan company that is paying for this!).

Gee...guess no other hardware company in the world has EVER had problems. It's only Apple that has these problems!
0 Votes
+ -
RE: iPhone 4 antennae: feature or bug?
Pete "athynz" Athens 28th Jun 2010
@John Zern This was a completely idiotic comment... seriously.
0 Votes
+ -
He has a bumper case.
Lester Young Updated - 25th Jun 2010
@iTeaBoy The case prevents your hand from touching the antennae. Of course, electrical tape would work just as well.
0 Votes
+ -
RE: iPhone 4 antennae: feature or bug?
MSFTWorshipper 25th Jun 2010
@iTeaBoy lulz Apple-tards with their ithings.
0 Votes
+ -
RE: iPhone 4 antennae: feature or bug?
The Danger is Microsoft Updated - 28th Jun 2010
@iTeaBoy - Actually, Microsoft tries to 'buy' it all the time. Trouble is, people who don't derive their income from MS stuff won't use MS stuff even when PAID for it (Bing, etc.).
0 Votes
+ -
Isn't Jobs getting a little smug?
phlyfumblr 25th Jun 2010
I'm reading these supposed emails from him claiming that "you're holding it wrong," or "don't hold it like that." Seems a little smug in my opinion. Mine has been ok, only losing a bar or 2- no dropped calls yet. And while I am more than willing to get a bumper or case, He could perhaps adjust his tone a little...
0 Votes
+ -
Try using it with your left hand
Nihon8888 25th Jun 2010
@phlyfumblr in the same way. Same result?
0 Votes
+ -
RE: iPhone 4 antennae: feature or bug?
phlyfumblr 25th Jun 2010
@PedroTabs Yes, I'm a southpaw by nature... There is an artice about how a little tape will do the trick...
http://9to5mac.com/the_amazing_fix
0 Votes
+ -
Holding a gun so that the barrel
John Zern 25th Jun 2010
is facing towards you would definatelly be cause for scorn for "holding it wrong", but a cell phone?

Since when should we have to hold cell phones in a particular manner?
0 Votes
+ -
RE: iPhone 4 antennae: feature or bug?
jpdemers@... 25th Jun 2010
@John Zern "Since when should we have to hold cell phones in a particular manner?"
Since they started puttiing buttons on the sides, for starters. Ever use a Motorola Razr? You quickly learn where not to put your fingers. iPhone users will do the same. No big deal. The only difference is that Motorola had fewer haters making stupid posts.
0 Votes
+ -
RE: iPhone 4 antennae: feature or bug?
topgun966 25th Jun 2010
@John Zern
LOL cause jobs not only controls the entire experience you have to hold it the way jobs wants you to HAHAHA. Pretty soon if you don't become a vegetarian your iphone wont power up if it detects meat in your system
0 Votes
+ -
RE: iPhone 4 antennae: feature or bug?
MSFTWorshipper 25th Jun 2010
@John Zern Because Holy High Priest of tech Steve Jobs told you so? Obey Apple lemming!
0 Votes
+ -
@jpdemers
I have. My elderly parents use them today.
No holding issues unless you want to hold your RAZR in a "death grip".

Get a real example.
Better yet, find me a real antenna example.
other than the iPhone 4 that is....

popcorn.....
0 Votes
+ -
RE: iPhone 4 antennae: feature or bug?
msalzberg 26th Jun 2010
@zenwalker

The HTC Hero, the Incredible and the Nexus One all have the same issue, but for some reason, it wasn't mentioned here.
0 Votes
+ -
RE: iPhone 4 antennae: feature or bug?
jpdemers@... 26th Jun 2010
@zenwalker: There aren't enough mindless HTC or Droid haters out there to make it worth mentioning. (And pushing buttons on a Razr doesn't take a "death grip" ... all it takes is an opposable thumb.) happy
0 Votes
+ -
that there is a correct way to hold a phone.

The phone should be designed to work around the user, instead Apple is looking to modify the user around the phone.

There is no logic in that.
0 Votes
+ -
RE: iPhone 4 antennae: feature or bug?
msalzberg 25th Jun 2010
@phlyfumblr From the HTC Hero Quick Guide:

"Contact with the antenna area may impair call quality and cause your device to operate at a higher power level than needed. Avoiding contact with the antenna area when the phone is IN USE optimizes the antenna performance and the battery life."

There's even a picture showing where not to put your hands.

Boy, does HTC sound smug, huh?
0 Votes
+ -
@msalzberg
There is a BIG difference between interference ans shorting across an antenna.
Try doing a bit of research first.
You show your lack of topic.

.
0 Votes
+ -
RE: iPhone 4 antennae: feature or bug?
msalzberg 27th Jun 2010
@zenwalker

Sorry to disillusion you, but I've been dealing with RF and the real world complications and implications of inefficient antenna design for 32 years. I understand the difference.

What I don't understand is why you feel that the compromises in antenna designs by Motorola, Nokia and HTC are somehow not worth discussing, while Apple's compromises are. I shouldn't have to mention it, but all cellphone antenna designs involve compromises.

The consequences of HTC compromises are worse in the real world than Apple's. In the case of the HTC Hero (which I'll use specifically because HTC themselves actually discuss it in their Quick Start Guide), the only way to avoid the additional loss of antenna reception is to keep your hand off of the lower back of the phone. Although they've tried to hide this problem, it also exists in the Nexus One and the Incredible. With an internal antenna with such small area, it is very difficult not to have interference. There are few things worse for antenna efficiency than a body of water covering it. Let me repeat: You cannot get away from the consequences of HTC's antenna design, except by placing your hands in a very specific way to avoid specific spots on the handset.

In the case of Apple's design compromise, things are quite different. Because the antenna is around the base of the phone, interference is minimized; in fact, you'd have to hold the phone is some incredibly awkward way to cover it. Now, quite frankly, Apple's engineers should have thought about the possibility of shorting the two antennas; that was a real oversight on their part. On the other hand, it can be fixed simply by putting the phone in a case, which I'm sure most people do anyway. Personally, I use the plastic film sold by Zagg on my 3G, and I'll be getting it for my iPhone 4.

So do you see the difference? HTC's compromise has no real solution, while Apple's does. This is not meant to denigrate HTC; their antenna placement is quite conventional. Apple used it in the first three iterations of the iPhone. I think Apple's new antenna may be better. We'll see.
0 Votes
+ -
RE: iPhone 4 antennae: feature or bug?
Pete "athynz" Athens 28th Jun 2010
@msalzberg zenwalker and the other Apple haters don't want to bring in facts or have rational discussions while they are busy torching their favorite whipping boy...
0 Votes
+ -
RE: iPhone 4 antennae: feature or bug?
topgun966 30th Jun 2010
@msalzberg
You are still missing the point. While on the HTC devices it COULD cause reduced reception it wont cause a total loss. The BIG difference is design. The HTC models are STILL inside the phone protected by a plastic NON-CONDUCTIVE cover. Were-as the apple is on the outside with a METAL CONDUCTIVE cover. If you truly knew anything about electronics that is a no no.
0 Votes
+ -
Hands on with iPhone 4
esdrasf@... 25th Jun 2010
--- More like, HANDS OFF. I pre-ordered my phone and its not due here until July, but these issues with the reception is worrisome. Should I cancel my order? As an Apple fan, I'm very disappointed.
0 Votes
+ -
As an Apple fan myself
oncall 25th Jun 2010
@esdrasf@...

I suggest you cancel. Seriously, you know of the problem so you are going to be disappointed. Apple will fix it eventually, faster if people start returning them and canceling orders. Wouldn't you rather wait?
0 Votes
+ -
Good things come to those who wait.
Cylon Centurion 25th Jun 2010
@esdrasf, I agree with Oncall here.
0 Votes
+ -
@esdrasf@...
At most wait till the white model becomes available and see if there is any real "fix".

Luck dude...
0 Votes
+ -
Ridiculous
Economister 25th Jun 2010
To have to buy an accessory to make the phone work acceptably is about the most ridiculous thing I have heard in a long time.

Way to go Apple
0 Votes
+ -
Exactly.
kat284 25th Jun 2010
@Economister
0 Votes
+ -
iPhone problems?
Cylon Centurion 25th Jun 2010
@Economister

For just $50 more, those problems will go away!
0 Votes
+ -
RE: iPhone 4 antennae: feature or bug?
Loverock Davidson 25th Jun 2010
Very poor design from Apple and to try to cover it up like this is despicable.

or simply use one of many available cases.

But Apple said they were going to stop selling that stuff!
0 Votes
+ -
RE: iPhone 4 antennae: feature or bug?
msalzberg 26th Jun 2010
@Loverock Davidson

Where and when did they say they were going to stop selling cases?
0 Votes
+ -
RE: iPhone 4 antennae: feature or bug?
topgun966 30th Jun 2010
@Hammer95

Because it is a different antenna. That antenna is on the inside, the 3g call and data is in the metal outside.

Join the conversation!

Formatting +
BB Codes - Note: HTML is not supported in forums
  • [b] Bold [/b]
  • [i] Italic [/i]
  • [u] Underline [/u]
  • [s] Strikethrough [/s]
  • [q] "Quote" [/q]
  • [ol][*] 1. Ordered List [/ol]
  • [ul][*] · Unordered List [/ul]
  • [pre] Preformat [/pre]
  • [quote] "Blockquote" [/quote]
ie8 fix

The best of ZDNet, delivered

ZDNet Newsletters

Get the best of ZDNet delivered straight to your inbox

Facebook Activity

White Papers, Webcasts, & Resources
ie8 fix
ie8 fix