The Apple Core

Jason D. O'Grady & David Morgenstern

Survey: Macs to make significant enterprise gains in 2011

By | October 19, 2010, 2:39pm PDT

Following the upbeat comments about gains of Macs and iPads in the enterprise and corporate environments by Apple executives on Monday at its quarterly analyst call, survey results released on Tuesday by the Enterprise Desktop Alliance claim said that Macs will be the fastest growing systems in the enterprise through 2011.

According to the survey of IT managers, Macs will comprise 5.2 percent of enterprise seats in 2011, up from 3.3 percent in 2009. More than 25 percent of all net new systems added in the enterprise will be Macs, the report said.

However, much of the growth in Macs will be found in organizations that already have Macs, it admitted.

The median percentage of Macs in those organizations will double from 5 percent to 10 percent. In addition 65 percent of the respondents had at least some Macs in their organization, and the number of organizations with a measurable proportion of Macs will grow to 70 percent by the end of 2011. While growth in computers overall is softening from 6.1 percent in 2010 to 2.9 percent in 2011, Macs will show 40 percent and 23 percent growth in those same years.

At the Apple quarterly conference call on Monday, Tim Cook, Apple chief operating officer, answered questions about the Mac and iPad in the enterprise.

The Mac is also increasingly getting pulled into an enterprise where the employees are able to select. And of course, this is a trend that we like to see, and that we think will continue in larger ways. But when people are given the choice, they would prefer a Mac, so Macs are being pulled in as well.

Earlier in the call, CFO Peter Oppenheimer said that more than half of the Fortune 100 companies were already deploying the iPad or now testing with pilot releases.

Cook added that Apple was building out sales and support operations to handle the new customers, as well as educating its carrier partners.

We’re also enabling in training our carrier partners to do the same. You probably saw a announcement last week with AT&T, and that’s a direct result of customers wanting to buy the iPad on a postpaid type plan. And so we’re putting a lot of energy in those. iPhone has followed a trajectory that gets into same kinds of numbers as I pointed on iPad where, or a little bit higher by now, is 85 percent of the Fortune 100 are deploying are deploying or piloting iPhone.

And so this isn’t a hobby or something we’re doing lightly. We put enormous energy in the company, in engineering, in software to build a number of enterprise features in the OS. You’ve seen that, it gets better and better as we step through the different OS releases. And we’re building the sales capability for those groups as well. It’s clear that both the phone and the iPad have an enormous opportunity.

A theme of the call was that Apple eyes the enterprise market differently than the makers of commodity hardware. It offers a tested, elegant and integrated package of hardware and software. A solution, rather than a checklist.

Cook said that Apple wasn’t going to develop different lines of hardware and software for consumers and the enterprise, as its competition does.

“This is another part of our simplistic approach to things that I think will pay us great dividend and is already starting to do so,” Cook said.

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Topics

David Morgenstern has covered the Mac market and other technology segments for 20 years.

Disclosure

David Morgenstern

Freelance journalist/blogger David Morgenstern has nothing to disclose.

Biography

David Morgenstern

David Morgenstern has covered the Mac market and other technology segments for 20 years. In the recent past, he founded Ziff-Davis' Storage Supersite, served as news editor for Ziff Davis Internet and held several executive editorial positions at eWEEK. In the 1990s, David was editor of Ziff Davis' award-winning MacWEEK news publication as well as its successor title, eMediaWEEKly, which focused on multiplatform professional content creation. His byline can be found online and in print publications including CreativePro.com, Peachpit Press' Mac Bible and Popular Photography.

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RE: Survey: Macs to make significant enterprise gains in 2011
jackson1984-24316069205748857739440257893812 11th Oct
Appealing sharp publish. Certainly not football jersey thought that it unquestionably was this especially straightforward. Extolment to you personally individually!
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Thank you for the well written article
NonZealot 19th Oct 2010
You are far more enjoyable to read when you lose the snarky Apple fanboy attitude. This was factual and straight to the point. Keep up the good work.
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@NonZealot
Agreed
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I'd like to see an Apple workstation...
olePigeon 19th Oct 2010
I'd like to see an Apple workstation other than the mini or iMac, with just the basic expansion. Actually, a Mac mini with an external PCIe port would work, you could put all your expansions into an external box, including a workstation video card.
@olePigeon: the subject.
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Very cool......
James Quinn 19th Oct 2010
Pagan jim
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Not likely in this economy
mgmackoul Updated - 19th Oct 2010
Most organizations have been investing in upgrading to Windows7. And most organizations do not upgrade their hardware every year. Also, I doubt organization will be willing to spend between 3 or 4 times as much per desktop/laptop to buy Apple products. Not to mention the need to buy new set of software for Macs, unless they plan to install bootcamp or Windows 7 on the Macs. What does the Mac give those organizations that the Windows7 platform cant? Other than status. How many can afford that?
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@mgmackoul - I came from a broadcast video post job with half Macs, half PCs and went to a large corporation which does brodcast video production and does publishing in a big way. There are many floors full of Macs and several more with PCs (we take half of a city block on 10 floors). The PCs are relatively clunky (XP, Vista and some Windows 7) and don't handle media (our core business) nearly as well as the Macs. The PCs are productivity killers by comparison. The PCs also require a stupidly expensive infrastructure to keep them "safe". That's partially accomplished by disabling a lot of things on the PCs like the USB ports or the ability to connect to anything but port 80. By the time you add in the $550k in network hardware specifically for the PCs (firewalls fast enough to handle HD video data and protection systems), the Macs up in publishing and editing are looking pretty cheap. The Mac can BE a firewall. From a completely objective viewpoint and living the difference every day, I don't understand the world's sad devotion to Windows. Increasingly, it's being called into question everywhere.
@divebus,
You mention that the PC are clunky and don't handle your media as well as Macs. One customer one time told me that his experience with Mac was far better compared with Windows. When I asked for his computer model, he has a $2000 Macbook Pro and his other notebooks was a $800 HP Pavillon. So it was obvious why the Mac has better performance.
I'm not saying that your experience is wrong, but I gave one of the many experiences I had with people comparing Mac hardware with PC hardware. Very different when you compare a MacPro vs a HP Z-series workstation or a Macbook Pro vs a HP Elitebook or Lenovo T series. Those models are as good, and sometimes better than Apple offerings. So that maybe a reason on why the PCs you are working don't handle your media requirements.
@divebus : I read somwehere that more "enterprises" and smaller will buy Macs but most of them will buy 1 or 2 - and not dozens at a time.

Unsure where you get your facts from. "stupidly expensive infrastructure" - Like? Huh? WE used software to disable USB ports, CD/DVD drives and other removable media. I checked with a friend who's a Mac expert. He couldn't find one product on the Mac side that coiuld do that [let alone centrally managed]. We know you're a fanboi.
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@Gis Bun
First, try hooked on phonics. Nowhere does the OP make the claims you are ascribing to him. The issue is disabling USB ports in Windows boxes, not Macs.
Second, your "mac expert," um, isn't. Disabling USB devices is TRVIALLY simple. Which you would have known if you had bothered to check. Apple even details the one line process in Apple's own Security Configuration guide. In enterprise settings, one can also centrally manage allowable device configs directly in OSX Server. Which you'd know if you knew ANYTHING about the topic.

Which you clearly don't.
@mgmackoul: so even if you will pay more initially, the clean smooth system of Mac will require much less hours of IT-department support than a Windows machine.

That is why IT usually does not like Macs -- their budgets are going to be cut if their company would use significant quantity of these machines.
@denisrs Their budget would be cut because of the price of a MAC is so much more they wouldn't have money left to pay their IT people..

#2.. IT people don't like MACS because we understand "users".. if you've ever worked on the front lines.. you'd understand what I'm saying.. if you have not.. then you will not.
@reclaim25
Whether people like it or not, MACs (Media Access Controls) are essential to proper operation of most networks. As such IT people have to work with MACs, regardless.

Oh, you meant "Macs."
Well, if you had been a person with even minimal knowledge on the subject, you would have gotten at least THAT right.
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Another consideration
ExCorpGuy 19th Oct 2010
Many point to the upfront cost of Mac hardware vs. PCs. When you compare specs of several machines against each other they are not that far apart. Especially once you factor in the cost of CALs per seat on the Windows side vs. unlimited clients included with OS/X Server.
@ExCorpGuy

The hardware cost isn't that bad when you look at the Business class hardware from the major vendors. They are all within a couple $$ of each other.
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Win 7 is more user friendly
RonanSail Updated - 20th Oct 2010
I use both every day - Win7 at work and Mac at home (snow leopard)

I find Win7 more user friendly in these areas
- resizing windows - can resize anywhere on window
- task bar - in general I think the win7 taskbar is superior to Mac Dock e.g. you can clearly see what is actually open

Apple need to address these issues or the corporate user is going to get an unwelcome surprise. The "far away fields are green" impression that a lot of people have about all apple products is not always true!!!

Having said that, both OS's are very good.
@RonanSail
In what way is it not clear on the Dock what is actually open?
If the indicator orb is not enough, you can easily customize to other things.
Don't know how Macs will gain anything in the enterprise when you primarily have Windows networks in enterprises [and I'm not talking about a company with 10 users] where you have to do extra things just so that the Macs can join the network - and even then, they are unmanagable compared to Windows PCs.

Add the pricetag [25%+] compared to a Windows PC with the same specs and this crummy economy.

Ofr course the added complexity such as more licensing requirements [i.e. now not just Office 2010 but Office for the Mac].

Unsure where denisrs thinks that Macs are easier to support. You need extra staff just to get proper Mac support. Windows PCs have 12 times the number of systems used than Macs. Loically there are around 12 times the number of people who support it. So there are less Mac support pros out there. Some of them may not have Windows networking knowledge.
@Gis Bun

Please restrict yourself to posting on topics you have even a remote familiarity with.
"Don't know how Macs will gain anything in the enterprise when you primarily have Windows networks in enterprises [and I'm not talking about a company with 10 users] where you have to do extra things just so that the Macs can join the network - and even then, they are unmanagable compared to Windows PCs."

What extra things would those be. Macs are plug and play with standard Windows networks. They are easier to set up in many Windows networks than Windows boxes are.

Your 25% price tag argument has already been addressed above by others. It is bogus.

Also, you might want to recheck with MS re: your comments on Office Licensing.
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@DeusXMachina
Plug and play? Haha, another armchair admin...Go back to surfing the net with your pretty iMac...The rest of us have some real work to do.
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Enterprise??
sackbut 20th Oct 2010
So what IS enterprise? I have three banks. All run Windows, mostly XP.
I went to my State Farm agent. He's running XP, and the nationwide network is Win. I have a brother-in-law in the insurance business. Over the past 35 years he has worked for about 4 large companies. Not one has used anything but Win. The current company is using XP.
Another brother-in-law just retired from Emerson Electric. Guess what -- Windows.
I've had occasion to go into numerous car dealers over the past few years. They all used Windows.
I got a traffic ticket the other day. I went to the county courthouse to pay my fine. The whole office was running XP.

I could go on and on and on, endlessly.

Reality check --- Do any of you people who think Apple has any chance in the office other than businesses heavy into graphics such as publishing, printing, or architecture, really believe that when all the businesses I've named are forced to give up XP, they are going to replace it with ALL new hardware and OS X?
Let?s define significant... as Woz said himself (Not quoting, but look it up) Apple will slowly gain market share, but we must keep in mind the momentum behind the market share of Windows. It takes much effort for any OS to take a "significant" amount of market share or gain when faced with that [Windows] kind of competition.

This being said... "The writing is on the wall..." and some people want change. Apple has a lot of work ahead of them, but realistically we will never see them grab a ?significant? amount of the Enterprise market.

Now that applications like CAD are coming out for Mac?s I would say that they will regain some of that market share!!!
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Master Joe Says...God Help Us All
MasterJoe 20th Oct 2010
If Macs become more common in the enterprise, I'd be sure to avoid any tech support jobs. Even if you run Windows on most of them, how much control do you have over the hardware in a Mac compared to what you can do with a PC?

Interestingly enough, Mac seems to be the popular choice for multimedia stuff. To a poster above who mentioned they have horrible experiences on a PC when doing audio/video editing, they have clearly not used a decent PC, and even more so not Windows 7. XP was decent with this, and Vista went in the wrong direction from there. But, Windows 7, running on a decent PC which costs the same or less than a Mac will easily handle any load you throw at it for audio or video editing/rendering. For all of the arguments that people make for what a Mac can do that a PC can't, the most honest response to most of them is that it just isn't true. They may habe been brainwashed into believing that you HAVE to use a Mac for certain things, multimedia being the most common, it just isn't true. Macs have their place in computing, so don't get me wrong about that. But, that place is not in the enterprise.

--Master Joe
@MasterJoe you are very accurate. I love when people tell me that Mac's are better in the design environment and handle graphics and video better... I can only ask, how can that be? They use all of the same hardware... The OS's (Windows and OSx) both are designed to handle mutiple threads... in many cases Windows out performs in this sector. Also, Photoshop is a good example... designed on the windows platform and runs in emulation on a Mac... thus best performance is found on a Windows machine.

Like I said above, it is going to take a lot of momentum to move the Windows OS out of enterprise...
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@MasterJoe

As usual, you are a self-flatulatory blow-hard.
Get over yourself. No one cares what "you" say.
And clearly you have never worked in video or audio production. There is a very good reason that macs rule the roost.
And no, apetti, they do NOT all use the same hardware, and the OSes most certainly do NOT handle multiple threads in the same way.
You clearly have no idea what you are talking about. Case in point, your comments about Photoshop. First, Photoshop was originally ONLY available for the mac, and only later for Windows, as a port. That situation has changed, but the idea that the OSX version is run in "emulation" is absurd. You quite simply have NO idea what you are talking about.
And as for performance, you might want to recheck your benchmarks.
@DeusXMachina you are flat wrong... Photoshop runs on an emulator (Rosetta) in all intel based Macs. When have you last speced out a Mac and compared it to a Windows PC? Intel Core i3, i5, i7 and Core 2 Duo... in both macs and windows machines. ATI Radeon GPU's and NVIDIA GPU's... in both machines. Outside of precedence, Macs have no other reason to rule the roost. At one time this was true, but not since Apple switched to the Intel platform.

PS-Only recently has the need for emulation been dropped... this is why Autodesk is re-entering the Apple market. Please, I don't do this for the sake of debate. I run a graphic design desk that is excited about going back the Mac... It will be a while due to performance issues...
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RE: Survey: Macs to make significant enterprise gains in 2011
jackson1984-24316069205748857739440257893812 11th Oct
Appealing sharp publish. Certainly not football jersey thought that it unquestionably was this especially straightforward. Extolment to you personally individually!

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