Sean agrees: Technology underserves Grandma (non-techies) and, in cases, is getting worse
In response to my post on platforms of personal expression (PPEs), how Dave Winer's work on Userland Radio has inspired a lot of my thinking about technology, and why the Holy Grail is turning Grandma into a software developer, Sean, who is an IT veteran and now part of an internal consulting group at a Fortune 50 retailer e-mailed: Your comments are dead on. A limited range of Internet or web-based services absolutely need to be easy to use.