EXCLUSIVE: Major BlackBerry user knew of email glitches AT LEAST two hours before outageI've been told by a third party that a Senior Server engineer at a large County in the San Francisco Bay area iwas notified days prior to the outage of intermittent BlackBerry email activity. Source then advises me that this engineer was then flagged at exactly 2:58 p.April 24, 2007 by Russell Shaw in Data Centers
Good news for Sprint and Nextel BlackBerry ownersYou can take this as the attested truth or just with a grain of salt, but:I was just told by a Sprint customer service rep that the Nextel and Sprint billing systems should be combined by the end of May.This is good news for BlackBerry customers.April 24, 2007 by Russell Shaw in BlackBerry
BlackBerry 8800 live on T-Mobile: pic, specs, pricing hereThe BlackBerry 8800 is now up for sale on the T-Mobile site.We're talking $54.April 23, 2007 by Russell Shaw in Mobility
BlackBerry emails about marital infidelity implicated in NJ Governor's car crashAccording to reports in the Philadelphia Inquirer and Newark Star-Ledger New Jersey State Police are investigating an allegation that the trooper who was driving Gov. Jon Corzine's SUV two weeks ago when it crashed going 91 m.April 23, 2007 by Russell Shaw in BlackBerry
Commenter:Windows Mobile BlackBerry app suite NO, HANDSET YES!With regard to today's announcement about a forthcoming "virtual BlackBerry UI" application suite on Windows Mobile devices, not everyone seems to be all that jumping for joy about the concept. "No, no, no!April 23, 2007 by Russell Shaw in BlackBerry
New BlackBerry app suite will run on some Windows Mobile devicesThis morning, BlackBerry announced its intent to become more interoperable with rival OS Windows Mobile.That's because of a new software applications suite due "later this year" that will enable third-party devices (i.April 22, 2007 by Russell Shaw in BlackBerry
BlackBerry: database problem caused the crashColleague Marguerite Reardon reports that BlackBerry-maker Research In Motion has finally issued a statement identifying the cause of the 14-hour service disruption earlier this week.In a statement, RIM has "determined that the incident was triggered by the introduction of a new, noncritical system routine that was designed to provide better optimization of the system's cache.April 19, 2007 by Russell Shaw in BlackBerry
T-Mobile BlackBerry 8800 announced: and we have the specsT-Mobile USA and BlackBerry-maker Research In Motion have just announced the T-Mobile BlackBerry 8800. The device is already available on Cingular for $299.April 19, 2007 by Russell Shaw in BlackBerry
Report: iTunes support in Verizon BlackBerry 8830 due next monthEngadget Mobile reports that Verizon is planning to release the BlackBerry 8830 on May 14 for its business channel and May 29 for those pesky, low-ticket consumers.But what's most important for those consumers- there's a rumor afloat that the device's media player will support iTunes music.April 19, 2007 by Russell Shaw in Mobility
Outage post-mortem: BlackBerry AND their carriers BADLY fumble outage update infoI spent a good bit of yesterday calling carriers to obtain updates on the 14-hour BlackBerry email service outage.There were some bright points, but all in all I was not pleased with the information flow and presentation.April 19, 2007 by Russell Shaw in Data Centers
Here's what probably caused the BlackBerry outageColleague Marguerite Reardon has talked to several networking administrators about the BlackBerry outage.She's just posted an analysis of how this could have happened, and what technology systems were at fault.April 18, 2007 by Russell Shaw in BlackBerry
BlackBerry: cause of outage "under investigation"Pinstacker MWPatterson received this note earlier today from BlackBerry-maker Research In Motion:The following information is current as of 09:00 on April 18, 2007. All times are EDT.April 18, 2007 by Russell Shaw in BlackBerry
Reports: BlackBerry service coming back up just nowHayden James, who runs Pinstack, says:"Just contacted RIM moments ago they informed us that service has been restored for 'most' BlackBerry users."They also said that they are 'closely monitoring systems' in order to maintain normal service levels," Hayden adds.April 18, 2007 by Russell Shaw in BlackBerry
EXCLUSIVE: I've just called all the major BlackBerry carriers- here's what they say about outageCingular-AT&T- National outage, working on the problem, many service tickets open.. SprintNextel- At this time, nationwide data outage, no estimated time to fix.April 18, 2007 by Russell Shaw in BlackBerry
More BlackBerry 8300 pics, specs hereFlickr Member Mr. M graciously shares specs and pix of the forthcoming BlackBerry 8300 with Pinstack.April 17, 2007 by Russell Shaw in BlackBerry