Reports from the field by PC shoppers say Best Buy is doing a disastrous job of showcasing Microsoft's Surface RT tablets. And this is a surprise? The company has offered a miserable retail experience for years. How much longer can they keep this up?
The Ed Bott Report
Get outspoken insights and expert advice on the products and companies that define today's tech landscape, from a source who knows these technologies inside and out.
Ed Bott is an award-winning technology writer with more than two decades' experience writing for mainstream media outlets and online publications. He has served as editor of the U.S. edition of PC Computing and managing editor of PC World; both publications had monthly paid circulation in excess of 1 million during his tenure. He is the author of more than 25 books on Microsoft Windows and Office, including Windows 7 Inside Out (2009) and Office 2013 Inside Out (2013).
Shadowy data brokers have turned online and offline data collection into a huge unregulated business. Now the U.S. Federal Trade Commission is demanding details about how these companies work.
As part of a "winter cleaning," Google plans to drop support for its most powerful sync feature for customers of its free email services. What effect will this decision have on customers using the latest versions of Windows and Office?
Google's decision to restrict support for enterprise-class syncing is the latest move in a bid to move customers to its paid products and to push free Gmail users to its mobile apps.
Upgrading to Windows 8 is a straightforward process, but the details vary depending on your starting point. This second installment of my Windows 8 upgrade FAQ covers the ins and outs of different upgrade paths.
You've got questions about the Windows 8 upgrade. Can you burn the upgrade files to DVD or a USB flash drive? Is it possible to go from a 32-bit Windows PC to 64-bit? Who qualifies for cheap upgrades? I've got the answers you're looking for.
Last month, a report by NPD suggested that Windows 8 was off to a disappointing start. But a leading credit-rating agency has publicly disputed that report, with an analysis that suggests external factors, including Hurricane Sandy, strongly affected early sales.
Apparently Lenovo is listening. The default disk partitioning layout for its shape-shifting Yoga 13 steals nearly half the available space. Here's the official fix.
As I read the coverage of Windows 8's initial reception, I feel like Bill Murray waking up in Punxsutawney to relive the same day over and over. We've played this scene out before. So how does it end this time?
New numbers are beginning to emerge from research firms on actual sales and usage of Windows 8. But the data paints a conflicting picture.
A funny thing happened in the past year: People stopped switching browsers, at least on conventional PCs and Macs. Chrome and Firefox usage are down, and Internet Explorer's share is up. What's going on?
Microsoft's Surface RT is the warm-up act, but for many potential buyers the headliner is still waiting in the wings. Today, Microsoft revealed that its Windows 8-powered Surface Pro, due in January, will include two models at $899 and $999.
Nearly a month after its initial release, Windows RT still has no official support policy. But Microsoft has declared its support lifecycle for the Surface hardware powered by Windows RT.
You might have heard reports that Microsoft has accidentally been giving away free licenses to Windows 8 Pro. Sorry, but that's not true. It's just another move in the long cat-and-mouse game between Microsoft and the pirates.
Building a PC should be easy. Design great hardware, add an operating system and any specialized tools that your hardware needs, and delight the user. So why do some PC makers insist on screwing things up?
The best of ZDNet, delivered
- 1 Perfectly legal ways you can still get Windows 7 cheap (or even free)
- 2 How much does an iPhone 6 really cost? (Hint: It's way more than $199)
- 3 Windows 8, one year later: 10 mistakes Microsoft made (and how they plan to fix things)
- 4 Lost your Windows discs? How to get replacement media, legally
- 5 Don't move your Windows user profiles folder to another drive