Microsoft admits WGA failures "coming up more commonly now"
An independent analysis of reports to Microsoft's Windows Genuine Advantage support forum confirms that problems with the company's anti-piracy program are growing. Our investigation found that 42% of people reporting WGA problems were running copies of Windows XP that Microsoft's own diagnostic utility confirmed as Genuine. Microsoft support representatives even have cut-and-paste answers that acknowledge these problems "are coming up more commonly now." Why does Microsoft continue to insist that WGA is problem-free?