Alternatives to iTunes: how 5 rival music services match up

By | April 16, 2010, 4:00am PDT

How well do the current crop of online music services stack up against the iTunes Store?

When I did my inaugural round-up of iTunes alternative last year, I was looking for ways to avoid the high price of iTunes, and I succeeded. I found six rivals that offered significant savings—at least 10% and potentially much more. My criteria included services aimed at music lovers who want the option to buy music by the track or by the album. Several of the alternative services included interesting differentiating features, with the biggest being the all-you-can-listen-to subscription model.

So what’s new? When I took a closer look recently at five of those six services (including a fresh look at iTunes itself), I found that not much has changed from last year—except the owners. Last December, Apple acquired Lala, my favorite from last year. As I noted earlier this week, Lala’s innovation has ground to a halt. Apple is no doubt working feverishly on incorporating Lala’s cloud-friendly features into the next generation of the iTunes Store. But for now, you’d be hard-pressed to spot any changes in the iTunes music store.

I looked at three main factors: price, selection, and ease of use. To make price comparisons, I created a basket of 10 rock, folk, country, and classical albums, six recent releases and four back catalog choices from the previous century.

On price, iTunes was once again the most expensive, with the highest price for the collection. See the chart at right for details; the asterisk in the Cost column indicates that two of the five alternative services didn’t offer the entire selection of albums—Zune Marketplace was missing two and eMusic had only six of the ten albums on my list. To figure the total price tag for those two services. I calculated the cost of the missing albums using the prices from the iTunes store. Amazon MP3 and Lala offered significant savings over iTunes, with total savings of 11% and 20%, respectively. Rhapsody offered only trivial savings over Apple’s store, and the Zune prices were all over the map, with three albums costing more than their iTunes rivals.

There is no question that iTunes has the biggest selection of all the services. According to a January 2010 report from eMarketer, the iTunes Store has roughly 11 million tracks, followed by Amazon at 10 million and Lala at 8 million; Rhapsody, eMusic, and the Zune Marketplace have 6 million tracks to choose from—not the same ones. I was not at all surprised to find some recent releases missing at eMusic; I was surprised, however, that the new release from She & Him, “Volume Two,” was unavailable from Zune.

When it comes to ease of use, it’s logical to assume that the dedicated iTunes and Zune apps, which integrate an online store with playback, library management, and sync functions, are the best choice. If you own either of those devices and don’t buy much music in a typical year, that’s probably a reasonable decision. But Amazon, Lala, and eMusic all include lightweight downloader apps that are specifically designed to manage music properly and even add it automatically to the iTunes or Windows libraries. I found on both Windows PCs and Macs that I didn’t have to jump through any hoops to get downloaded music into either location. It just worked.

I left a few services out of this round-up. Amie Street was on last year’s list, but its selection is too limited (a sort of eMusic Lite) for me to include it this year. Likewise, after testing Napster (which was purchased by Best Buy last year) I chose not to include it; I found its latest incarnation as frustrating as ever to use. I also left out Walmart MP3, which has low prices but a very weak selection. 7Digital, which is based in the UK and only recently launched in the United States, is on my list for the next update in this series.

For a more detailed look at the rival music services, see the next page.

Next page: iTunes rivals in detail –>

Topics

Ed Bott is an award-winning technology writer with more than two decades' experience writing for mainstream media outlets and online publications.

Disclosure

Ed Bott

Ed Bott is a freelance technical journalist and book author. All work that Ed does is on a contractual basis.

Since 1994, Ed has written more than 25 books about Microsoft Windows and Office. Along with various co-authors, Ed is completely responsible for the content of the books he writes. As a key part of his contractual relationship with publishers, he gives them permission to print and distribute the content he writes and to pay him a royalty based on the actual sales of those books. Ed's books are currently distributed by Que Publishing (a division of Pearson Education) and by Microsoft Press.

On occasion, Ed accepts consulting assignments. In recent years, he has worked as an expert witness in cases where his experience and knowledge of Microsoft and Microsoft Windows have been useful. In each such case, his compensation is on an hourly basis, and he is hired as a witness, not an advocate.

Ed does not own stock or have any other financial interest in Microsoft or any other software company. He owns 500 shares of stock in EMC Corporation, which was purchased before the company's acquisition of VMWare. In addition, he owns 350 shares of stock in Intel Corporation, purchased more than two years ago. All stocks are held in retirement accounts for long-term growth.

Ed does not accept gifts from companies he covers. All hardware products he writes about are purchased with his own funds or are review units covered under formal loan agreements and are returned after the review is complete.

Biography

Ed Bott

Ed Bott is an award-winning technology writer with more than two decades' experience writing for mainstream media outlets and online publications. He's served as editor of the U.S. edition of PC Computing and managing editor of PC World; both publications had monthly paid circulation in excess of 1 million during his tenure. He is the author of more than 25 books on Microsoft Windows and Office, including the recently released Windows 7 Inside Out.

Talkback Most Recent of 133 Talkback(s)

  • Make mine CDs from Amazon.com
    My music collection consists of CDs purchased from Amazon.com - superior lossless sound quality and no DRM, at a reasonable price. And when your hard drive crashes, your music collection doesn't disappear. (grin)

    When you buy an entire album, you often find lesser known gems that single-song buyers overlook.
    ZDNet Gravatar
    Tom12Tom
    16th Apr 2010
  • ZDNet Blogger

    Me too
    I've actually been buying more CDs than digital in the past year. With a subscription service, I get the best of both worlds. I can sample an album for a while to decide whether it's worth buying, and if I decide to purchase I can continue listening while I wait for it to arrive in the mail.
    ZDNet Gravatar
    Ed Bott
    16th Apr 2010
  • ZDNet Gravatar
    The Danger is Microsoft
    16th Apr 2010
  • ZDNet Blogger

    You can rip CDs...
    ...using any tool and play them back using any tool on any device, as long as your format of choice is supported.

    And you can re-rip if something happens to your digital copy.
    ZDNet Gravatar
    Ed Bott
    16th Apr 2010
  • Amazon Yes
    Same here. I prefer CDs, unless I'm only after one or two songs, then I buy and DL from Amazon. No need for iTunes.
    ZDNet Gravatar
    Vokar
    16th Apr 2010
  • Notes
    I agree. And I *still* appreciate having the liner notes...ERR CD booklet.
    ZDNet Gravatar
    dprozzo
    16th Apr 2010
  • Huh - most if not all tools do that... the difference
    in my book is most tools work with all Media players EXCEPT the old Prop iPod and all its variations. I find that extremely annoying, and iTunes is crap (my opinion), and the only reason I have it is for my Wife and Son's iTouch's. I would use something else in a heartbeat.
    ZDNet Gravatar
    ItsTheBottomLine
    16th Apr 2010
  • Same thing I do with my Zune
    CD's: buy once, there forever!
    ZDNet Gravatar
    John Zern
    16th Apr 2010
  • After the PlaysForSure debacle
    I wouldn't touch Zune with a 10 foot pole.
    ZDNet Gravatar
    ubiquitous one
    16th Apr 2010
  • Zune HD seems pretty cool
    I have to admit haven't seen one, but reviews have been glowing for it, so I'd expect it to be an awesome product.

    OTOH My son just bought a cheap chinese gamestation/camera/videoCamera/videoPlayer/MP3player/radio with TV output, and it is incredibly good. I have no idea what OS it runs, but it's awesome. It emulates lots of other gamestations, like that small US linux one did (whatever that was called). Ripped DVD transcoded (it comes with very efficient transcoder) MP4 movies on it take 200meg and look near to DVD quality on the TV.

    It's scary how good the chinese brand units are these days. But in many ways we shouldn't be surprised since the Zunes, iPods, Vaios etc of the world are all made in china!
    ZDNet Gravatar
    stevey_d
    17th Apr 2010
  • Well, then only buy unlocked music...
    Zune Marketplace also sells them.

    And strictly speaking, this is an issue with *any* DRM system, even Apple's.
    ZDNet Gravatar
    TheWerewolf
    17th Apr 2010
  • PlaysForSure was a Micro$oft thing...
    ...that wasn't honored by Micro$oft's own Zune marketplace. This led to buyers being ripped-off and having to buy their music twice.

    Shameful. Utterly shameful. sad
    ZDNet Gravatar
    ubiquitous one
    18th Apr 2010
  • ZDNet Blogger

    Wrong
    Sigh. No one who purchased music protected with WMA DRM in the PlaysForSure format had to buy it twice. In fact, that music still play today, on the original devices and in Windows Media Player in Windows 7, Vista, and XP.

    The only issue was that someone who had DRM-protected music could not transfer it to a device that uses a different form of DRM, such as iPod or a Zune. There are workarounds for that, and they were widely published.

    But I repeat, no one had to purchase any music a second time. No one.
    ZDNet Gravatar
    Ed Bott
    18th Apr 2010
  • The only issue, Ed?
    The only issue was that someone who had DRM-protected music could not transfer it to a device that uses a different form of DRM, such as iPod or a Zune. There are workarounds for that, and they were widely published.

    Is not the Zune a Micro$oft device?

    Was not PlayForSure a Micro$oft certification for portable device (like for example, the Zune) and online music services?

    One would assume that one could transfer music between using two Micro$oft ecosystems, but M$ decided to change it's own rules and be sleazy about it, with the customer getting the short end of the stick.

    There goes the public assuming anything about Micro$oft.
    ZDNet Gravatar
    ubiquitous one
    18th Apr 2010
  • but then you could buy digitally, and burn a CD
    just depends how long you want to wait. If you _have_ to listen to it tonight, download (and burn if you really want a physical media copy), otherwise wait a day or two to get it in the mail.
    Resale value of CDs is impossibly low these days, so that doesn't really impact the choice any more.
    ZDNet Gravatar
    stevey_d
    17th Apr 2010

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