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Five unanswered Windows 8 questions

By | September 12, 2011, 10:00am PDT

Summary: By the end of the day tomorrow, we’ll know much more about Windows 8. But some questions will remain unanswered, even after a thorough demo. Here are the top five on my list.

By the end of the day tomorrow, after the first day of Microsoft’s BUILD conference is in the books, we’ll know much more about Windows 8. That will certainly answer some of the questions that Microsoft watchers have been asking over the past few months.

But a few larger questions have yet to be answered and may not be addressed in full this week. Here are the top five on my list. I’ll be collecting clues this week in Anaheim to see if I can come closer to answering them.

How will Microsoft manage the transition to a new interface?

Windows 8 will include two interfaces: the “modern” Metro-style interface and the traditional desktop as embodied in Windows 7.

That has to be nerve-racking for two groups. Business customers will be totaling up the training costs and worrying about potential backlash from users. Developers will be doing risk-reward calculations to decide which interface to invest their time and energy in.

It’s a tightrope act for Microsoft. If the new interface doesn’t get traction quickly enough, early adopters are disappointed and developers go broke. At a developer-focused conference like BUILD, I expect to hear lots of conversations about this topic.

Where’s the cloud strategy?

Microsoft has spent the past few years methodically building up its cloud-based offerings. With a Windows Live ID, you can get 25 GB of online storage for documents and photos. Confusingly, you can sync a separate 5 GB of data to SkyDrive using the Windows Live Mesh utility.

But the missing pieces are even more noteworthy. There’s no easy way for apps to retrieve a file directly from SkyDrive. Online storage is walled off from Windows Explorer, and has to be managed in a web browser. And so far Microsoft has said nothing about its strategy for uploading your music collection into online storage. Google and Apple have already gone public with their cloud solutions.

Will the cloud picture get clearer this week? We’ll see.

Can a credible Windows-powered tablet really wait till mid-2012 or later?

This is probably the question I hear more often than any other. The stunning success of the iPad means there’s some urgency for Microsoft to respond. But a hasty response can be worse than none at all. Just ask HP, which abruptly canned the TouchPad less than two months after rolling it onto the market. Or ask anyone who bought a current-generation Android tablet and is now struggling to make it work.

Based on those competitors’ experiences, Microsoft’s decision to wait until it can release a combination of hardware and software that works well together is the right one. One theory I’ve heard is that Windows 8 could be delivered in two releases: one version exclusively for ARM-based tablet devices, early in 2012, followed by the full Windows 8 release for traditional PCs later in the year.

I think that scenario is unlikely, but it could happen.

How much will it cost?

This question is actually a twofer, because you can’t answer without also defining the list of Windows 8 editions. Will Windows 8 be delivered in multiple SKUs? Absolutely—at a bare minimum you need one for consumers and another for businesses on enterprise networks. But if history is a guide, it will be months before we know the exact lineup.

And asking this question also raises the question of Apple’s $30 upgrade pricing, which it introduced with Snow Leopard and continued with Lion. Microsoft and Apple are in different businesses, of course. Apple makes its money from high-margin hardware, and it can afford to break even on an OS upgrade. Microsoft makes its money selling software through partners, and a $30 upgrade could be a profit-killer.

Most copies of Windows are sold through hardware manufacturers on new PCs. I don’t expect that to change in the Windows 8 timeframe. Given Microsoft’s decision to engineer the new OS to run on existing hardware, it wouldn’t surprise me to see an offer of cheap upgrades for Windows 7 users. But we won’t know those details until next year, at the earliest.

Where’s Office?

Earlier this year, when Steven Sinofsky and Julie Larson-Green showed off Windows 8 at the All Things D conference, the showed Excel 2010 running on the legacy Windows desktop. When Walt Mossberg asked why the Office team didn’t rewrite Office for the new touch-first interface, Larson-Green responded, “Well. They may do something … in the future.”

I suspect that was a nice piece of misdirection by Microsoft. If you remember the playbook for the Windows 7 launch, Office 14 (Office 2010) was in beta and available for testing along with the new OS. I suspect Office 15 will follow the same schedule, and we may even see some clues about how a “modern” version of Word, Excel, and the rest will look in the next wave of Office Web Apps.

And that’s my list. What questions are you hoping to have answered this week? Leave them in the Talkback section.

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Topics

Ed Bott is an award-winning technology writer with more than two decades' experience writing for mainstream media outlets and online publications.

Disclosure

Ed Bott

Ed Bott is a freelance technical journalist and book author. All work that Ed does is on a contractual basis.

Since 1994, Ed has written more than 25 books about Microsoft Windows and Office. Along with various co-authors, Ed is completely responsible for the content of the books he writes. As a key part of his contractual relationship with publishers, he gives them permission to print and distribute the content he writes and to pay him a royalty based on the actual sales of those books. Ed's books written prior to fall 2011 have been distributed by Que Publishing (a division of Pearson Education) and by Microsoft Press. As of November 2011, Ed is a partner in the independent publishing company Fair Trade Digital Exchange, which exclusively publishes his books.

On occasion, Ed accepts consulting assignments. In recent years, he has worked as an expert witness in cases where his experience and knowledge of Microsoft and Microsoft Windows have been useful. In each such case, his compensation is on an hourly basis, and he is hired as a witness, not an advocate.

Ed does not own stock or have any other financial interest in Microsoft or any other software company. He owns 500 shares of stock in EMC Corporation, which was purchased before the company's acquisition of VMware. In addition, he owns 350 shares of stock in Intel Corporation, purchased more than two years ago. All stocks are held in retirement accounts for long-term growth.

Ed does not accept gifts from companies he covers. All hardware products he writes about are purchased with his own funds or are review units covered under formal loan agreements and are returned after the review is complete.

Biography

Ed Bott

Ed Bott is an award-winning technology writer with more than two decades' experience writing for mainstream media outlets and online publications. He's served as editor of the U.S. edition of PC Computing and managing editor of PC World; both publications had monthly paid circulation in excess of 1 million during his tenure. He is the author of more than 25 books on Microsoft Windows and Office, including the recently released Windows 7 Inside Out.

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RE: Five unanswered Windows 8 questions
briancoppola@... 21st Oct
Another unanswered question... What about the new operating system's accessibility features. Ed, you did not touch on that issue. Close your eyes and play Pin The Tail On The Donkey and then see if you would want to know the answer to that question.
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RE: Five unanswered Windows 8 questions
Cylon Centurion 12th Sep
Program compatibility. Will I be able to run my old programs on ARM devices?

Not sure if that question has been answered or not.
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@Cylon Centurion

Didn't see an answer to that one either but my guess is that .NET apps will run on x86 and ARM with little or no modification.

Native apps on the other hand, very unlikely, unless you can get x86 Windows to run as a VM or something.
@CarlitosLx: ... (.NET basically being interpretor) these can be run even un ARM.
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They said no already
Joe_Raby 12th Sep
@Cylon Centurion

...that is, unless the applications use a cross-platform API. If applications are developed in .NET/Silverlight, then you might be in luck. Native Win32 applications likely won't work though. They said there would be no emulation layer for x86 software to run on ARM otherwise.
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@Joe_Raby The ARM processor lacks the power to emulate an x86 with reasonable speed. Applications that run on the CLR should be "fine" (assuming they don't require a massive amount of performance).

I think it most likely that the best applications for ARM will be those coded with ARM in mind.
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@Cylon Centurion
It is obvious you can't.
Not only ARM are strongly underpowered compared to x86 CPU, and especially the Intel ones, but i don't think that there would be that many ARM based Windows 8 devices, besides Tablets, netbooks and netbox.
Heck, there won't even be Hyper V for ARM devices assuming the requirement for this feature.
Thus Intel was right about the limitations of ARM based Windows 8 PC. Windows 8 for ARM is way more limited than Windows 8 for x86. However this could imply that ARM based Windows 8 tablets could be way better competitors for the iPad than x86 based Windows 8 tablets.
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@timiteh
I think that is why hyper v is integrated into windows 8. Far fewer boundaries when you virtualize the program. I'm betting it can be done.
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@Cylon Centurion
x86 programs will need to be ported to ARM for it to work. MS is already in the process of doing just that and has showed off FULL Office 2010 up and running on ARM devices. Expect the same for Zune Software, Windows Liveand others. However, 3rd party programs like PhotoShop might not be there day one for ARM.
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Awesome post! Replica Longines Watches
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Question 6
His_Shadow 12th Sep
Should I Care?
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@His_Shadow Answer: Yes you should. This affects everything
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@His_Shadow You should care if you have any significant investment (time or money) in Windows.

Even if you don't give two hoots about tablets.
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Ironically...
cosuna 12th Sep
@Jeremy-UK : you should care even if you don't give a rats arse about tablets, as Microsoft has clearly stated that this is a successor to 7 and that it will run on every type of computer, not just tablets.

After the announcement, most enterprise groups were worried at Microsoft decision to support touch as this hindered Windows 8 productivity on normal "legacy" PC.

With that in mind, it remains to be seen if Win 8 will speed, stall or stop migrations to Windows 7. I bet it will speed Windows XP users but stall Windows Vista and enterprise users. Ironically 7 might be Win 8's worst nightmare.
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cosuna, where was it said that
Mister Spock 12th Sep
@cosuna
most enterprise groups were worried at Microsoft decision to support touch as this hindered Windows 8 productivity on normal "legacy" PC?

I have heard just the opposite, that enterprise users where awaiting the release of Windows 8, that touch, though talked about, was secondary to the standard UI which is completed and functioning.
plain
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Cloud strategy is key
bgetreu 12th Sep
I know there are some cloud storage services that allow users to map logical drives to their storage, but Google and Microsoft are not among them yet (as far as I know). My school district uses Google Apps for Education and student attempts to save their documents in Google Apps have been a nightmare. What we need is a "home folder" in the cloud. If MS would do that, I'd fight tooth and nail to get rid of Google.
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@bgetreu
Cloud strategy will be a roadblock....
Think volume, data size and carrier bandwidth caps with LTE and 4G....

ugly picture..
sad
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@bgetreu I find DropBox excellent for this reason! I can finally have my word or excel document on any pc, anywhere!
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@bgetreu - They do, it is called live@edu or SharePoint. We have our kids home folders accessible thru SharePoint with OfficeWeb apps available. And yes you can map a SharePoint Document library as a home folder.
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Unless MS gives users the choice during an install as to which interface will be the default on booting up, there will be a lot of "trouble in paradise." Users, not MS, should determine which interface (touchy-feely or mouse/keyboard) is the default boot up interface. Forcing mouse/keyboard users to go through some kludgy routine to get to the traditional interface is not going to go over well for businesses and serious PC users. So far, MS has said nothing about this. Not a good sign.
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Hot Key It
rhonin 12th Sep
@TsarNikky
Make is so I can switch seemlessly between front-ends with the click of a button / icon / menu / ribbon / .....

wink
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@TsarNikky
I disagree. MS only need provide a way for K&M users to get to the desktop ASAP, and fro the looks of it...they have. The start screen is a great way to provide the end user with glancable info that doesnt require button presses to experience...the desktop tile would only then be a click away. In fact, one could make the desktop the only tile on the start screen...an extra click yes, but its better not to confuse end users.
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Microsoft in big trouble!
MSFTWorshipper 12th Sep
With Apple's $30 upgrade pricing, Microsoft can't even charge $50 for a license! Their profit margin is toast!
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RE: Five unanswered Windows 8 questions
Cylon Centurion 12th Sep
@MSFTWorshipper

The difference here, is that Microsoft doesn't charge for bonafide service packs. wink Apple's Mac OS hasn't changed in years. It's still the same OS that's been around since the 90's.
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RE: Five unanswered Windows 8 questions
Cylon Centurion 12th Sep
@MSFTWorshipper

The only difference here, is that Microsoft doesn't charge for bonafide service packs. How is that new OS X SP 7 running? wink
@MSFTWorshipper
from a specific manufacturer to run Windows.
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@MSFTWorshipper
Lion is a service pack with some iOS added in. Windows 8 is a FULL iPad and Mac in one OS...I think they can charge more than $50 for it.
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@timotim
And Win 7 was a full upgrade from Vista? NOT. How many frustrated Vista users paid for the Win 7 upgrade. Personally, I switched to Ubuntu. The price is right there.
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How much will it cost?
cornpie 12th Sep
Ed, here is an idea. You said that most sales of Windows are through the OEMs, pre-installed on new PC's. That means that Microsoft isn't making all that much money in total on the upgrades. So why not do something bold? For example offer free upgrades for the life of your PC or at least match Apple and sell upgrades for $20 - $30? This could create a lot more good will while not costing them all that much.

Of course for some people, like me, a "new" PC is a rare thing. The last time I bought a brand new desktop for home use, it had a Pentium MMX 166 in it. Parts got swapped, motherboards and cpu's upgraded, memory expanded, finally, the original case disappeard...you get the idea. PC's in my house never get replaced...they just evolve. I think it's mainly enthusiasts/hobbyists doing that but we are an influential group as far as making a lot of noise over the things we don't like. So give us our free/cheap upgrades.
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RE: Five unanswered Windows 8 questions
johnperkins030 12th Sep
That is incredible,
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Amazing article
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@Ed Remember that MS Office Future video (see YouTube). It was Metro before WP7 and we knew what Metro was. Admittedly, I don't think the next office will be there yet. But I am sure we will see elements of that UI in the next release of Office.
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Apple
Hasam1991 12th Sep
Splashtop makes running Windows 7 on my iPad the most amazing experience LOL
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RE: Five unanswered Windows 8 questions
timiteh Updated - 12th Sep
@Hasam1991
Do you some cognitive troubles ?
Or does your unholy love for the bitten Apple have disruptive effects on your behavior ?
Because your pathologic to come and troll Microsoft related blog is worrying and can be considered a kind of madness. >:-)
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1 for the Price of 2
dazzlingd 12th Sep
@Hasam1991 So if you are using 2 devices to access Windows, I don't see what the point of this "Post PC" era is.
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RE: Five unanswered Windows 8 questions
anono Updated - 12th Sep
@dazzlingd
I agree. He should just carry his desktop when travelling. Sure the form factor might be a bit inconvenient (only slightly), but the added functionality (whether you need it or not) makes choosing anything else make you look like a fool.

I have a even better idea; use servers as they can do even more.
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Post PC is very different.
Falkirk 13th Sep
@dazzlingd: The tablet serves a very different purpose than the traditional computer. The doctor who goes from patient to patient, the Realtor who goes from house to house, the student who goes from classroom to classroom. They all know what the "post PC" era is.
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Some More Questions...
WarhavenSC 12th Sep
Will sharing directories, accessing said shared directories, and managing permissions still be as horribly convoluted between two clients as it is now?

Will MS finally clean out the Win32 directory?

Will you finally be able to add a network printer via the "Add network printer" option?

My Magic 8 Ball says... "Nope. Not a chance."

Windows 7 will still complain that you've already mapped a shared folder from an XP machine, even though you haven't, and even though your list of "mapped network drives" is completely devoid of any such mappings.

Win32 directory is still going to be as unorganized and chock full of crap as it ever was; a mishmash of orphaned executables, coms, ReadMes and .infs.

And they'll continue to confuse generations to come by making you go through the "Add local printer attached directly to this computer" and creating an "IP port," instead of logically going through "Add network printer."

Let the madness continue.
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@WarhavenSC
In my times, young man, your problem was called retardation.
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Cloud music solution?
timotim 12th Sep
Wouldnt this be Zune Pass? I dont feel MS has to follow Google and Apple with a cloud storage solution...the music is already stored in the cloud. Yes, their's the rare instance when you want to listen t something that the service doesnt have but that where SkyDrive comes in.
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Here's another point you may have taken for granted: the Microsoft-compatible x86 PC architecture has a high degree of standardization, including things like BIOS/UEFI, the PCI bus and so on.

ARM platforms have no such standardization. There is no single "ARM platform" as such, with dozens of bespoke chip makers and probably hundreds of different variations on the whole system-on-a-chip concept.

Linux can cope with this, since a lot of the folk doing ARM architecture support work at companies building ARM devices anyway. But Microsoft's last attempt to support multiple architectures ended in failure. How will it cope with this diversity? Or will it try to run away from it by imposing its own "Microsoft ARM" platform?
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This comment struck me while reading this article:

"Will Windows 8 be delivered in multiple SKUs? Absolutely???at a bare minimum you need one for consumers and another for businesses on enterprise networks."

To which I say "why?" - with the exception of pricing, is there any reason why Windows couldn't be released as one edition which can be configured as required?

"Windows 7 Ultimate", for example has everything for both business and consumer, and aside from a (perceived) need to charge more for more features, there's no reason there shouldn't be one and only one baseline for "Windows 8".

-Paul
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RE: Five unanswered Windows 8 questions
FuzzyBunnySlippers 13th Sep
@pjc007

Well, then people buying this 'one' edition will eventually decide they don't need to connect to a domain, or some of the extra features of an 'ultimate' version, and want a cheaper, slimmed down edition.
Windows Phone 7 would make a fine tablet OS.
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One more unanswered question on Windows 8
MSBassSinger Updated - 13th Sep
For the fairly large number of software shops that still have VB6 legacy code, will they able to run their apps on Windows 8, and if so, what hoops will they have to jump through? Previous reports have said Windows 8 will not have the VB6 runtime. So will it work to simply install the VB6 runtime with a VB6 application? Will even that "bridge" allow running on ARM-based systems?

I have been doing .NET development (C# and VB.NET) since the betas back in 2000/2001. But I also have to maintain and update my employer's VB6 code. I wrote COM DLLs and OCXs in C# (.NET 2.0) so we can migrate as time goes on. However, budgets do not exist in any sensible private business to completely rewrite VB6 code until there is a good business case for doing so. And a good business case means 1) increased revenue (more that it costs to rewrite), or 2) avoiding the loss of revenue greater than than it costs to rewrite.

So MS, if this week doesn't yield a clear solution to this (not as in "Here is what MS wants you to do", but "what is the most cost-effective way for me to run my app on Windows 8"), then there will be a huge problem for a lot of small to medium-sized softare shops that will result in persistent, bad press for MS that will be perceived as legitimate issues.

If VB6 apps are not going to run on Win8, or won't without some trouble, software shops need to know now so they have sufficient lead time. If they will run OK (x86 and/or ARM), then the same software shops need to know now so they can plan.

If MS wants to avoid a significant publicity nightmare, they need to be clear on this issue this week, and make it so software shops with VB6 legacy code have access to Win8 and VS2012 betas starting next week and those same shops have a feedback loop directly to MS.
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@MSBassSinger Does it run on Win 7? If so, it will run on Win 8. Win 8 is an optimized Win 7 with an added interface. It will however not run on Win 8 on ARM, but I assume that is not an issue for you.
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In reading about the future Windows 8, I have an uneasy premonition. To me, computer and operating innovation system failures always occur when the executives and IT developers attempt an all encompassing "peanut butter" solution. One total solution that solves all the needs of every single user and every single hardware platform in the target marketing set.

It starts to sound as if MicroSoft is making the same error that doomed so many other previous operating system upgrades or new editions. Instead of keeping a lean, quick responding operating system designed to fit the needs of a type of computer using the system. It sounds like a bloated, over-inclusive, operating system trying to be everything for everything, suiting everything and failing to do anything well.

Why doesn't MicroSoft design a Windows upgrade of modules that upon analyzing the hardware capabilities and needs at installation that selects the specific modules to install matching the needs and capabilities perfectly without excess fat and waste of storage and look-up time. Installation of new hardware or software with expanded needs could require the insertion of the operating system disc to allow upgrading the system as needed for the changed system needs and capabilities.

Instead, it seems that Microsoft is opening the doors for anti-IBM platform marketing by "i"pple and snarky comments from the IBM platform reviewers and users at another omnibus operating system intended to be a luxury superior performance El Dorado and performing like a cheap overstuffed and overloaded Chrysler "K-car" based minivan.

I hope I am wrong, but based on the past with "Lisa", "MacIntosh", "Longhorn", Windows Vista and many others etc. I doubt it.
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@dottholliday You should look into what iOS is. It is a slightly paired down OSX. You should take a look at Android, it is an optimized Linux version. Win8 seems significantly leaner than Win7. What would preclude MS from doing it?
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"at a bare minimum you need one for consumers and another for businesses on enterprise networks."
Why??? I used to love Windows, and I want to get back on Windows, but lets get it right this time.... Windows is confusing as hell... It just is!! Please make more stream lined and intuitive. Lite mode and Nerd mode... How hard is that?
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Never mind Win8 upgrades
dowlingm 14th Sep
Give me Windows 7 service packs and support as long as XP got.
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RE: Five unanswered Windows 8 questions
briancoppola@... 21st Oct
Another unanswered question... What about the new operating system's accessibility features. Ed, you did not touch on that issue. Close your eyes and play Pin The Tail On The Donkey and then see if you would want to know the answer to that question.

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