How Amazon has outsmarted the music industry (and Apple)

By | March 30, 2011, 2:21pm PDT

Summary: Amazon just brought back the best of the late, lamented Lala service that Apple killed. Yes, the recording companies are whining already. I have no doubt that legal teams from all of the major record labels are plotting their lawsuits right now. But Amazon’s position is incredibly strong. Here’s why.

1-April: Updated to include comment from Michael Robertson of MP3Tunes.

What Apple took away, Amazon has restored.

I’m talking, of course, about Lala, the pioneering digital music service that Apple purchased in December 2009 and shut down more than a year ago. The first thing Apple did, almost immediately after purchasing the company, was to disable its Music Mover feature, which allowed Lala members to upload their personal music collections to a cloud-based locker where they could play it from any web browser.

Yesterday, with the double-barreled launch of its Cloud Drive storage service and the tightly linked Cloud Player, Amazon brought that capability back to a mass audience. They’ve executed their strategy brilliantly, and they’ve painted the recording industry and their archrival Apple into a corner.

As far as I’m concerned, Amazon just moved the needle significantly on the music industry. Yes, the recording companies are whining already. I have no doubt that legal teams from all of the major record labels are in war-room mode right now. But their legal case is nonexistent. Here’s what they’ll find out if they try.

No sharing? No legal case.

Every analysis of the new Amazon services I’ve seen has brought up the example of the lawsuit against Michael Robertson’s mp3tunes.com by EMI. Superficially, that service is similar to what Amazon is offering. But there’s an absolutely crucial difference. Amazon allows you, personally, to upload your music files to a digital locker and then play them back through a browser or an Android app. By contrast, mp3tunes.com includes a full API that allows developers to “create cool apps and device access to the MP3tunes Locker.”

That might sound awesome, but it arguably violates the license agreement for digital downloads. I’ve looked carefully at those agreements before. If you haven’t read that post, it’s worth going back for a revisit. All of the major online music providers, including Apple and Amazon, have been selling tracks and albums for years. Those agreements have been accepted by the major record labels without any challenge.

Here’s what’s in section 2.1 of the Amazon agreement (iTunes has similar terms):

Upon your payment of our fees for Digital Content, we grant you a non-exclusive, non-transferable right to use the Digital Content for your personal, non-commercial, entertainment use, subject to and in accordance with the Terms of Use. You may copy, store, transfer and burn the Digital Content only for your personal, non-commercial, entertainment use, subject to and in accordance with the Terms of Use. [emphasis added]

Amazon’s new cloud services allow only personal, non-commercial use and don’t allow any sharing. This identical language is found in the terms of service for both Cloud Drive and Cloud Player:

You agree not to use the Service in any other way, including to store, transfer or distribute files of or on behalf of third parties, for any form of file sharing, to operate your own file storage service or to resell any part of the Service.

You have to sign in with your personal Amazon account, where you can copy, store, and transfer your personal saved files. You can’t give anyone else access. Again, per the terms of service:

You may not use a name, username or email address that you are not authorized to use or share your Amazon.com username and password with others for purposes of allowing others to use the Service through your account.

And Amazon hasn’t made the mistake of allowing third-party apps to access those personal files, either, as mp3tunes.com has. Game, set, match.

But wait, it gets better…

Page 2: The cloud is just another disk –>

Topics

Ed Bott is an award-winning technology writer with more than two decades' experience writing for mainstream media outlets and online publications.

Disclosure

Ed Bott

Ed Bott is a freelance technical journalist and book author. All work that Ed does is on a contractual basis.

Since 1994, Ed has written more than 25 books about Microsoft Windows and Office. Along with various co-authors, Ed is completely responsible for the content of the books he writes. As a key part of his contractual relationship with publishers, he gives them permission to print and distribute the content he writes and to pay him a royalty based on the actual sales of those books. Ed's books are currently distributed by Que Publishing (a division of Pearson Education) and by Microsoft Press.

On occasion, Ed accepts consulting assignments. In recent years, he has worked as an expert witness in cases where his experience and knowledge of Microsoft and Microsoft Windows have been useful. In each such case, his compensation is on an hourly basis, and he is hired as a witness, not an advocate.

Ed does not own stock or have any other financial interest in Microsoft or any other software company. He owns 500 shares of stock in EMC Corporation, which was purchased before the company's acquisition of VMWare. In addition, he owns 350 shares of stock in Intel Corporation, purchased more than two years ago. All stocks are held in retirement accounts for long-term growth.

Ed does not accept gifts from companies he covers. All hardware products he writes about are purchased with his own funds or are review units covered under formal loan agreements and are returned after the review is complete.

Biography

Ed Bott

Ed Bott is an award-winning technology writer with more than two decades' experience writing for mainstream media outlets and online publications. He's served as editor of the U.S. edition of PC Computing and managing editor of PC World; both publications had monthly paid circulation in excess of 1 million during his tenure. He is the author of more than 25 books on Microsoft Windows and Office, including the recently released Windows 7 Inside Out.

Talkback Most Recent of 215 Talkback(s)

  • RE: How Amazon has outsmarted the music industry (and Apple)
    Oh, the music industry fighting technology again. Where have I heard that before?
    ZDNet Gravatar
    tatiGmail
    30th Mar
  • RE: How Amazon has outsmarted the music industry (and Apple)
    @tatiGmail
    Sorry but why use this service??? I can't run or bike and be logged on my an amazon account just to get my music (3g fees), much easier to sync and go... I already have 5 ipods.. I'm happy. Only time will tell whether Amazon really outsmarted Apple.
    ZDNet Gravatar
    Hasam1991
    31st Mar
  • RE: How Amazon has outsmarted the music industry (and Apple)
    @Hasam1991: Do what works for you. I got a Droid with an unlimited data plan and threw away my iPod, GPS, etc. Now I stream music from Amazon, Pandora, and Shoutcast in my car and everywhere else.
    ZDNet Gravatar
    rrusson_z
    31st Mar
  • RE: How Amazon has outsmarted the music industry (and Apple)
    @Hasam1991
    You can sync your songs from the Could Drive, or stream them. Your choice.

    Oh! "Choice!" That word Apple users hate!
    ZDNet Gravatar
    Droid101
    31st Mar
  • RE: How Amazon has outsmarted the music industry (and Apple)
    @Droid101

    Thanks for the tip about Ubuntu One, I had completely forgotten about that one!
    ZDNet Gravatar
    terry flores
    31st Mar
  • Re: �Apple users hate�
    @Hasam1991... not sure where you get that idea. I use Apple computers specifically *because* of choice. I'm not tied to a single operating system; I'm not tied to particular brands of peripherals (e.g. many MP3 players); I'm not tied to lousy compression schemes; I'm not tied to crappy software; I'm not tied to malware; I'm not tied to horrible tech support; in short, I have choice specifically *because* I use Apple devices.

    I don't deny that there are a few things other companies do better than Apple; there definitely are. I also dont deny that Apple is a fairly evil company, although unfortunately, so are most of their competitors. But to say that Apple users hate choice is like saying that Barack Obama hates change. Like it or not, it's a completely inaccurate statement.
    ZDNet Gravatar
    OtterWithKids
    31st Mar
  • RE: How Amazon has outsmarted the music industry (and Apple)
    @Hasam1991

    Boy your the Perfect Apple client, Dumb and likes to spend Money dumber. What Happen do the days when Apple users were the Uper echelon of techs. ohh thats right they are no longer a computer company but an applicance one, Let all the idiots in
    ZDNet Gravatar
    JuOrtega
    31st Mar
    • Flagged
  • RE: How Amazon has outsmarted the music industry (and Apple)
    @OtterWithKids

    You know, you're not automatically tied to any of these if you're using PCs (and any system in general). Sure, you go with Apple due to these reasons if you don't want to do any research... but then you pay the price for it....
    ZDNet Gravatar
    spacespeed
    31st Mar
  • RE: How Amazon has outsmarted the music industry (and Apple)
    @Hasam1991 As a happy Verizon customer, I have a real unlimited data package. The fact that you're paying per gig is your own fault for picking a crappy carrier.
    ZDNet Gravatar
    snoop0x7b
    31st Mar
  • RE: How Amazon has outsmarted the music industry (and Apple)
    @Hasam1991

    It doesn't take long for an Apple guys to post and cry foul.

    As for cloud services...No Thanks! I like to know where my data resides and who can access it. Do you really trust a company with your data? I don't. As time goes on people have forgotten the importance of data security which is exactly what these companies want. These services are just another way to nickle and dime us. I don't know about you, but I don't need another monthly bill. I don't need a cloud to to host my files. Crap, you can buy a flash drive and carry it with you. Sure an I-Pad user can't do that but that's why we have PCs because they do everything!
    ZDNet Gravatar
    Rob.sharp@...
    31st Mar
  • RE: How Amazon has outsmarted the music industry (and Apple)
    @Hasam1991

    You could use it when out running/biking if your mobile device has internet access, but this isn't targetted at portable MP3 players, instead it gives you the ability to logon to any internet connected PC in the world and access and play (or download to a device) your stored music tracks, ie on a 2 week holiday abroad, and get bored of the albums you took along, get on the internet and pull down a different load of tracks from your collection; or sitting at work and fancy some tunes, take your pick from your own collection.

    All sounds very good to me and nobody loses out from any angle I can see, well done Amazon.
    ZDNet Gravatar
    blue_smirnoff
    31st Mar
  • RE: How Amazon has outsmarted the music industry (and Apple)
    @JuOrtega
    And you FAIL to refute a single point. Is it fun in hater-ville?
    ZDNet Gravatar
    lelandhendrix@...
    31st Mar
  • RE: How Amazon has outsmarted the music industry (and Apple)
    @Driod 101 Apple fans don't dislike choice - they chose to purchase Apple products. I chose to purchase my iPhone, my HP Pavilion laptop, and my Dell XPS desktop... Choice is not a "4 letter word" by any means. The more rabid ones say that Apple is the be all end all just like you rabid Android fans say the same about all things Google.
    ZDNet Gravatar
    Pete "athynz" Athens
    31st Mar
  • RE: How Amazon has outsmarted the music industry (and Apple)
    @Hasam1991 Typical iDiot response. You have 5 ipods, 6 macs, 4 ipads, 7 iphones, and are probably standing in line for whatever they release next, so they can sell you content for it. But your'e right, you don't need this, it doesn't have a big apple logo on it so it can't be any good.
    ZDNet Gravatar
    garyleroy@...
    31st Mar
  • RE: How Amazon has outsmarted the music industry (and Apple)
    @Hasam1991

    You have... 5... ipods... wow... I mean... wow... Where do you live? Egypt? You need 5 iPods in case your military dictatorship decides to turn off the internet again?
    ZDNet Gravatar
    tkejlboom
    1st Apr
    • Flagged

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