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How to get sued by Microsoft

By | April 30, 2007, 6:03am PDT

Summary: Everyone knows that if a deal sounds too good to be true, it probably is. But that doesn’t stop shady resellers from offering Windows XP at eye-popping prices with a plausible sounding story that even suckered one leading Windows newsletter. It’s a great deal, until you end up in court.

Shopping at SurplusComputers.com is like poking around an especially geeky Goodwill store, Most of the goods are surplus for a reason, but occasionally you’ll find a particularly useful bit of hardware or software whose market has crested, making it a great bargain.

I’ve been receiving the company’s Deals of the Week e-mails for years, and I’ve always been puzzled by one category of offers. Back on February 4, for instance, the weekly e-mail included offers for Microsoft Windows XP Pro x64 Edition (NFR) for a mere $39.99, and Microsoft Office 2003 Pro (NFR) for $99.99. Clicking through to the website where the products themselves were sold led to an assurance that the products themselves were perfectly legal [their words, not mine] and “guaranteed to activate.” Here’s a snippet from that newsletter:

An offer for Windows XP that's too good to be true

Now, if you’ve priced Windows or Office lately, you know that those prices are literally too good to be true. Yet Surplus Computers advertised those two packages in its weekly e-mails (and apparently sold lots of copies) for more than a year before suddenly stopping last month.

So, what happened? Hmmm:

Filed in the United States District Court for the Northern District of California

Microsoft Corp. v. Intrax Group, Inc., d/b/a Surplus Computers, Michael Mak, and John Does 1-5 (Santa Clara and San Jose, California), alleging importation and distribution of infringing Windows XP Professional, Windows XP Professional x64 Edition, Office 2003 Professional Enterprise Edition, and Office 2003 Standard software. Case No. 3:07-cv-01840.

The NFR in the listing should have been a dead giveaway. It means Not for Resale, and it indicates that the original disks and keys were produced for use by schools and other qualified institutions to give to employees and faculty members for installation under the terms of an academic volume license agreement. Selling them to the public was a clear violation of Microsoft’s licensing agreement, and as the press release for the lawsuit notes, “The defendants were warned by Microsoft about infringing activities prior to filing of the lawsuit.” And they had lots of company, as this list of lawsuits makes clear.

But, like a game of Whack-A-Mole, a new offender pops up for every one that gets smacked down. In last week’s Windows Secrets newsletter, Scott Dunn passed along this money-saving tip:

OEM and academic discounts are not the only way to trim your software budget. For example, cheaper even than an OEM version is a “work at home” package of Windows XP Pro SP2 available in the U.S. for $105 from Von1. According to Christina Philpot, manager of operations at Von1, the lower price represents a promotion to home and student users — the product is not to be used for businesses.

$105 for Windows XP Pro? I checked the website and they’re selling “Work at Home” XP Pro x64 edition for $64 a copy. Sounds too good to be true, right? And indeed it is, as even a quick perusal of the Microsoft terms and conditions for this program makes clear:

Work at Home licenses for academic volume licensing customers

Education institutions that have acquired licenses through Microsoft academic volume licensing programs may grant to their faculty and staff the right to use a second copy of a limited selection of products on either a home or portable computer for work-related purposes. [emphasis in original]

You’ll find more details about distribution of this software here:

If you decide to take advantage of the Campus and School Agreement Student Option or the faculty/staff Work at Home licenses available through Microsoft Academic Volume Licensing, access to media by your users must be restricted and regulated. All media for software distributed for Work at Home or Student Option use must be acquired from a Microsoft-approved fulfillment source.

Ms. Philpot’s assertion that this program is “a promotion to home and student users” is just plain wrong. The software her company is selling was diverted from its intended market and is almost certainly being sold illegally in violation of the license agreement that governs its sale and use. And it’s terribly sloppy reporting from Windows Secrets not to check out that assertion before sending its readers off to buy software they’re not authorized to use.

I would imagine that Von1 has already received its first warning letter from Microsoft.

Now, an individual who bought a copy of Windows from one of these unauthorized sources is unlikely to appear on the radar screen of Microsoft’s legal staff. But there’s no guarantee that those product IDs will continue to work. So the question becomes, do you feel lucky?

Oh, and this week’s mailing for Surplus Computers just arrived. They’re selling what appear to be perfectly legal properly licensed OEM (System Builder) copies of Windows Vista at the same prices that all their online competitors are offering. Isn’t it amazing how a little time in a courtroom can get one’s attention?

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Topics

Ed Bott is an award-winning technology writer with more than two decades' experience writing for mainstream media outlets and online publications.

Disclosure

Ed Bott

Ed Bott is a freelance technical journalist and book author. All work that Ed does is on a contractual basis.

Since 1994, Ed has written more than 25 books about Microsoft Windows and Office. Along with various co-authors, Ed is completely responsible for the content of the books he writes. As a key part of his contractual relationship with publishers, he gives them permission to print and distribute the content he writes and to pay him a royalty based on the actual sales of those books. Ed's books written prior to fall 2011 have been distributed by Que Publishing (a division of Pearson Education) and by Microsoft Press. As of November 2011, Ed is a partner in the independent publishing company Fair Trade Digital Exchange, which exclusively publishes his books.

On occasion, Ed accepts consulting assignments. In recent years, he has worked as an expert witness in cases where his experience and knowledge of Microsoft and Microsoft Windows have been useful. In each such case, his compensation is on an hourly basis, and he is hired as a witness, not an advocate.

Ed does not own stock or have any other financial interest in Microsoft or any other software company. He owns 500 shares of stock in EMC Corporation, which was purchased before the company's acquisition of VMware. In addition, he owns 350 shares of stock in Intel Corporation, purchased more than two years ago. All stocks are held in retirement accounts for long-term growth.

Ed does not accept gifts from companies he covers. All hardware products he writes about are purchased with his own funds or are review units covered under formal loan agreements and are returned after the review is complete.

Biography

Ed Bott

Ed Bott is an award-winning technology writer with more than two decades' experience writing for mainstream media outlets and online publications. He's served as editor of the U.S. edition of PC Computing and managing editor of PC World; both publications had monthly paid circulation in excess of 1 million during his tenure. He is the author of more than 25 books on Microsoft Windows and Office, including the recently released Windows 7 Inside Out.

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high five
evilkillerwhale@... 16th May 2007
At least someone has some logic.
0 Votes
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Wow
cyngaines 30th Apr 2007
Sounds like a very messy situation.
0 Votes
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The price of price discrimination
John L. Ries 30th Apr 2007
It's guaranteed that a lot of people are going to cheat.
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Just wait until we get
jacarter3 30th Apr 2007
$3 windows and office bundles into the third world. Talk about price discrimination, aka price fixing, stimulating a lot cheating...
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Correct
John L. Ries 30th Apr 2007
I have no objections to MS making stupid business decisions (just illegal or immoral ones), but they should take full responsibility (financial and otherwise) for the consequences of such decisions.

Part of this is they should not expect taxpayers to foot the bill for the increased copyright enforcement costs.
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Contributr
"Part of this is they should not expect taxpayers to foot the bill for the increased copyright enforcement costs. "

These are civil lawsuits filed by Microsoft. They pay the costs (until the defendant loses and has to pay the court cosrts and attorney fees as part of a judgment or settlement). So what's your point?
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If you didn't do that, you wouldn't muddy the waters.
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Contributr
Good point
Ed Bott 30th Apr 2007
I have made the same point myself. I was very careful to talk about license agreements throughout and used the word "illegally" only once. I've edited the post to fix this usage. Thanks for pointing it out.
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so...
evilkillerwhale@... 16th May 2007
Microsoft makes something to sell, someone else illegally resells it under a falsified license, and that's legal? So, it's legal because the people bought it under the pretense that it was for a school, and then sold it to people cheaper? Are you serious?
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No objection to civil suits
John L. Ries 30th Apr 2007
Only to efforts to criminalize copyright infringement less blatant than industrial counterfeiting operations. In the vast majority of cases, copyright enforcement should be a civil matter, not a criminal one, thus forcing copyright holders to be prudent in their licensing practices, since they're the ones who have to pay for enforcement.

As long as MS is paying their own lawyers to bring these sorts of actions, instead of trying to get US Attorneys or other public prosecutors to do it for them, and as long as such actions don't constitute harassment (and I don't think they do), then MS is within their rights and will get no criticism from me on that front.
0 Votes
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Tax payers can pay in others ways
voska 30th Apr 2007
When laws are enacted quickly with little thought to fight piracy it's the tax payer that pays the price in terms of dealing with stupid laws. That's a payment I'd rather not pay.
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But you don't mind paying
xuniL_z 30th Apr 2007
the *nix tax? If you work in the United States, every paycheck you earn has federal income tax taken out. Part of that goes toward paying off the multi billion dollar Unix programs of the 70s, 80s, 90s and even now. That's better? Do you realize how much of the Linux design come directly out of Unix? w/o unix there would not have been a Linux. The Federal goverment funded companies like SUN and allowed them to privatize from Universiy research with no fear of antitrust action. SUN, given risc processor technology and the entire Unix operating system designed at Berkeley, Stanford and other research centers like where Vint Cerf worked for the government, being paid with tax dollars, and they blew it. SUN moved very slowly with technology in terms of PCs and business server solutions the average business could afford. I've never heard anyone on here complain about how SUN got it's start from billions in tax dollars out of our pockets and then charged through the roof for their proprietary software. Microsoft simply has much smarter management than SUN even though SUN had a full decade headstart on them along with all the free funding and technology.

Dont' even start with the tax costs of Microsoft. It's a drop in the bucket compared to what *nix has cost this planet and now it's getting dumped into the economy and that's totally unethical and illegal. It's not what Linus Torvalds envisioned. It was to be another choice, not THE choice.

the irony is almost funny, if it weren't actually tragic.

Microsoft users have never been the ones to complain about their rights being violated. they always could have bought Apple or Sun or whatever and they know that, but they are happy with Windows and buy it by choice. then along comes a group of radicals that linus torvalds never imagined that he'd created, driven like the radical rage of Stallman. They are bound to help these poor stupid MS users whether they want them to or not. Meanwhile, 95% of the population would rather buy a product they can trust, and in capitalism that's how it works, rather than download some free geekware. In a market economy companies have products and people buy them and there are more jobs and ultimately people have more income. But the radicals are trying to skew that real world view with smear campaigns and propoganda.
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So what's your point?
John L. Ries 30th Apr 2007
I merely stated that copyright holders should be responsible for enforcing their own franchises instead of relying on public prosecutors to do it for them. Ed has already noted that this is exactly what MS' is doing and I have no objections to it.

Do you disagree? If so, to what extent should copyright infringement be a criminal offense and why?
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Revisionist history?
jkm2a@... 30th Apr 2007
Funny, I don't think the information about all those multi-billion dollar Unix programs was in any of the history books I've read. I was always taught that Unix was developed by a small group of guys at Bell Labs (not a government installation, as far as I know) and distributed free to universities for several years thereafter to facilitate the advancement of computer technology. True, it did eventually become a commercial product, but I don't know where the billions of government dollars come into play. Enlighten me with specifics, please?
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...
evilkillerwhale@... 16th May 2007
And if whales weren't fat they wouldn't eat as much.

There is no stupid law in the fact that Microsoft sells things cheaper to students to promote education, then these people took advantage of that illegally. Kthx.
0 Votes
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Regardless of who sues who for how much, it's the taxpayers or consumers of both parties products who pay the whole shot plus a little more to keep them in the black at the end of the year. No company out there that has been sued stands to lose as they simply increase the price of their next edition. Anyone know of any, I repeat any OS, that has ever cost $ 499 ..........NO way ever, so at this inflated cost for an OS, MS has a lot of money to cover any
legal costs. MS generally tries to make an out of court settlement when they know their hand was too deep in somebody's cookie jar.
0 Votes
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UNIX licenses used to cost $1000s
John L. Ries 30th Apr 2007
Then competition set in.

People resent paying a lot of money only when they don't think have a choice.
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RE: UNIX licenses used to cost $1000s
BernieLyons 14th May 2007
HA!!! That's because you had to pay for the 30 - 50 floppies Unix used to come on. Sheesh, it used to take hours and hours to load it on a mini-computer. The X86 version was even worse.
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Expensive OS
boomchuck1 3rd May 2007
Yeah, I think my first copy of OS/2 1.2 cost about $1,000. Also paid about that much for an extra meg of RAM and an external 5 1/4" floppy for that PS/2.
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Please tell me how
xuniL_z 30th Apr 2007
Free is somehow not "dumping"?
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Not relevant to the discussion
John L. Ries 30th Apr 2007
We can argue another day about whether or not it's ethical to make software (source code and all) available to the public free of charge.
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People in general will cheat any chance they can. Society has been going downhill since the fifties..
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Agree with the first point
John L. Ries 30th Apr 2007
How long society has been in decline, however, is definitely a matter of opinion. Seems to me that personal responsibility and morality have definitely declined in recent decades, but I offer no opinion as to when it started, nor do I think it matters. What does matter is that we do what we know to be right and encourage others to do likewise.

I also argue that people, rightly or wrongly, have been pining for the "good old days" for the last 2500 years. Opinions differ on when they were, if ever.
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There has been a lot of reasons too
intrepi@... 30th Apr 2007
Society has been going down hill as a result of society being ripped off by the legal system, the tax system, the insurance companies, every venue out there is trying to figure out a way to get their hand in your pocket. Has anyone ever tried to figure out how much the hardware manufacturers stand to make everytime MS comes out with a new version of Windows ? It isn't MS that gets tagged in the ass, it's everyone buying anything related to their OS. Most warranties are superficial as are the rebates from companies like Tiger Direct. The scams go on and the people pay for them and you wonder why society has been going down the tubes ? The drugs, the police are first to punish the users, their broke ? Send them to jail, the taxpayers will pay the costs of everything from the judge and prosecutor to the bailiffs and incarcerators. Take a guess at what it costs to arrest, charge, incarcerate, take to trial, pay a judge, jury and everyone involved. It would make you realize we are going down the wrong road. If these same people were helped to get off the stuff, educate them into a trade and put them to work, it would make the cost of the judicial system look like a fire sale.
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Make them legal
High Sierra 1st May 2007
Make all those illegal drugs legal. That should reduce the Law Enforcement costs considerably.
0 Votes
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Hate to be the bear of bad news but....
collinsm@... 1st May 2007
Long before the 50's. I agree that people don't get it.
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AMEN, AMEN!!
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What discrimination?
JABBER_WOLF 2nd May 2007
Look at almost ANY product and it's discounted for schools, government and Military.

If you want to pick on an OS that almost subsidizes its losses by almost giving it away, the look at APPLE!
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Interesting point
John L. Ries 2nd May 2007
I recently received an old iMac as a gift from a former teacher who got it from her school (it was sitting unused in a spare room). I'll note, however, that Apple appears to make no effort to prevent redistribution of their hardware, which is not MS' policy with their software. In any event, it's a lot easier to traffic in cut-rate software licenses than in cut-rate computer hardware.

I do recall, however, a problem (at least for pharmaceutical companies) with prescription drugs being purchased in countries where they're cheap for sale in countries where they're expensive. I even get spam on the subject from time to time.

Price discrimination is a common practice and I've no problem with it as long as the vendor takes full responsibility for the consequences, both bad and good. This means, if you discover that fewer people are willing to pay full price as a result of your discount policies, that's your problem, not anyone else's.
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Here is another note
John Zern 3rd May 2007
I'll note, however, that Apple appears to make no effort to prevent redistribution of their hardware, which is not MS' policy with their software

I'll note however, that Microsoft appears to make no effort to prevent redistribution of their hardware (mice, keyboards, networking equipment, XBoxes) Which is not Apples poloicy with their software as it can not run on a PC, thus forcing the consumer to purchase Apple's hardware.
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Discounts for the Military??
BernieLyons 14th May 2007
The only reason the military MAY get a discount is because of VOLUME, and I mean VOLUME discounting. The DOD pays thru the nose for almost everything they purchase except for items like toilet paper and Software. I'm not sure that last statement came out right??? Chuckle!
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The only reason
frgough 30th Apr 2007
Microsoft gives such huge academic discounts is because Apple has 20-30% of the
education market.

If you ever see the day that Apple or Linux gets 20-30% of the home market, I
guarantee you right now, MS will make the "home use" license for their operating
system a reality.

One of the prime indicators of a monopoly is rising prices.
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I am not so sure.
bobiroc 30th Apr 2007
"Microsoft gives such huge academic discounts is because Apple has 20-30% of the education market."

It may be different in other states and areas, but in schools in IL I see that most schools are primarily PCs and if they have Macs it is usually just one lab or so. Many years ago apple computers were primarily education, but schools networks grew and apple is not a very good choice in a controlled networked environment if you want to manage user accounts and and computer control. Many schools use Microsoft Active Directory or Novell eDirectory to manage their staff and student users and Apple does not work them very well if at all. Since Macs cannot connect to such systems it is hard for a school district to manage computer use policies and file access control on a Mac so if their is any Macs in the school they are plugged into the network for internet purposes only. Working in education for many years now I have not run into any schools (K-12 or College level) that are primarily Mac anymore.

"If you ever see the day that Apple or Linux gets 20-30% of the home market, I guarantee you right now, MS will make the "home use" license for their operating system a reality."

I am not sure what you mean by this but our teachers get home use rights for Windows and Office based on our Academic license agreement we have with Microsoft. Students are also allowed to purchase Windows and Office and tremendous discounts via the MS educational channel. For example I think they can get Office for like $65. Microsoft offers similar discounts to businesses that have license agreements with MS. Of course they are not nearly as cheap as education gets.
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Monopolies
frgough 30th Apr 2007
Apple market share in education has been around 20-30% in the elementary and
secondary school systems. That is down significantly from a few years ago, largely
due to a one-two punch of aggressive pricing by Dell and Microsoft, and IT staff
job protection (it takes fewer IT to manage OS X systems).

MS and Dell are agressive in education because there is market share to be won.

Dell is aggressive in their other markets because there is market share to be won.
MS is draconian and confiscatory in other markets because they own all the
market share for all practical purposes.

If Linux or Apple ever gets a critical mass of market share (my personal guess is
about 20%), then you will see MS get as agressive in those markets as it is
currently in education. In other words, if the home market goes 20% Apple or
Linux, you'll see MS giving their Academic licensing prices to ANY home user, not
just educators.
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Contributr
"Draconian and confiscatory"?
Ed Bott 30th Apr 2007
Wow. It took me 15 minutes to stop laughing after I read that. Any individual or business can buy a copy of Windows for a price between $29 and $189 per seat. The price of Windows has actually decreased in real terms in the past 15 years (as have most PC products.

Confiscatory? As in taking away all someone's property? Because the software has a price tag on it?

Sheesh. Talk about over the top...
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Draconian and confiscatory
frgough 30th Apr 2007
Vista is actually the most expensive windows released yet. Do some research. And if
you don't think Vista's activation scheme with is draconian, then congratulate
yourself on your successful indoctrination. After all, you deserve to be treated that
way by Microsoft. Because someone else is a thief.
0 Votes
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If you look...
lenohere 30th Apr 2007
Most big well established reputable companies require the user to register and activate their software. I am not talking just OS here. Adobe and Symantec are 2 right off the top of my head and they are both completely different sectors.
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Because
frgough 30th Apr 2007
You let MS do it to you first, so now Symantec and Adobe realized they could get
away with it, too, since you showed yourself to be properly conditioned.

Secondly, Tu Quoque fallacies are poor arguments.
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you keep using that word
neverhadachoice 30th Apr 2007
I do not think it means what you think it means.

http://en.wikipedia.org/wiki/Draconian
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You keep using wikipedia
frgough 30th Apr 2007
as if it is actually reliable for anything.

Let's consult the Dictionary:

"Excessively harsh and severe" It may or may not apply to laws. The meaning of
the word comes from the Greek Draco who was identified with severe
punishments for minor infractions.

So, let's see. If you fail to type in a 26-digit code within 30 days, Vista cripples
itself and your computer. I would call that a classic textbook case of Draconian: To
wit, an excessively harsh and severe penalty for a minor infraction.

Here's a tip for you. Wikipedia isn't worth the electrons it consumes.
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Hey! That's a neat word!
JC Colt 30th Apr 2007
neverhadachoice...Thank you for stating what I was thinking! Too often, people throw out words and use them without knowing the definition. This seems to be the product of a lack of education and because 'it sounds really good' and might make the user seem intelligent. Ah, primary and secondary education at it's finest! (For the most outrageous example of "word abuse" today, simply go to www.m-w.com and enter the word "racism".)
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Just use the word "Mafioso"
Ole Man 30th Apr 2007
Leaves no doubt as to the intended
definition and no need to go to
wikipedia.
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Contributr
Expensive is not confiscatory
Ed Bott 1st May 2007
1) Vista is not the most expensive Windows ever. One particular SKU might be, but in all other SKUs it is actually lower priced on an inflation-adjusted basis. Yes, I've done the research.

2) Confiscatory means your propoerty is being confiscated, ie, taken away without compensation. How is that word relevant here?
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You're such a joke
John Zern 3rd May 2007
and IT staff job protection (it takes fewer IT to manage OS X systems

That's right, it has everything to do with reasons other then people actually wanting Microsoft products

Though your statement above indicates you've never worked in IT before.
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Gosh, such blatant disinformation
Fred Fredrickson 1st May 2007
"...apple is not a very good choice in a controlled networked environment if you
want to manage user accounts and and computer control. "


Absolute rubbish. Mac OS can be administered over a network and user
permissions controlled centrally about the same as Windows computers.

"Many schools use Microsoft Active Directory or Novell eDirectory to manage
their staff and student users and Apple does not work them very well if at all. "


More complete rubbish. Apple's Open Directory "integrates with standards-
based LDAP directory services, including Sun JAVA Enterprise Directory Server and
IBM Directory Server, as well as with proprietary ones such as Microsoft?s Active
Directory."


http://www.apple.com/itpro/articles/adintegration/


Here is an article from Novell on Mac OS X and Novell eDirectory Integration:

http://www.novell.com/coolsolutions/feature/11740.html

"I am not sure what you mean by this "

What was meant was that because of competition for student mindshare, MS
significantly reduces the price of their education software.

However, you missed the obvious argument: they are not the only, nor the first,
ones to do that. I just bought an education version of Adobe:CS3 for nearly 1/3
the full retail price. You can get a free education version of many CAD
packages such as ArchiCAD that are otherwise worth thousands. And Apple sells
a family package version of OS X at a considerably lower price than the equivalent
full retail price. And yes, I also have a "parent and teacher" education version of
MS Office that gives me three licences for less than half the full RRP price of one
licence.
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Educational IT
m88k 1st May 2007
Education tends to lag behind on technology; they aren't quick to change systems. There was a long period (I would argue starting with Win98/NT4) where the mac os was far inferior for networking. Our school (k-12) was loaded with macs top to bottom, but they slowly disappeared outside of the journalism and av classrooms. We got a lab of OS9 iMacs, and a whole bunch of the g3 all in one's that proceeded them, but they really didn't get used because, while the technically didn't crash as often, they would often be to busy to do what you wanted with them. (God knows with what) Arguably this was likely bad management, but they received a lot more support than the PCs which went relatively unmaintained. (read;Deepfreeze)

I really don't like osX, something about it bothers me aesthetically (I know I'm pretty much alone there) but I will admit its great OS in general. However, I think it'll be a while before Apple retakes the education market. Nevermind the off the shelf cost of an OS; look at buying a complete PC. Even for home users, windows machines are far cheaper than competing macs. (Laptops less so)
Because of the nature of the Apple business plan you really can't compare the OS's on their own; it is a choice of the software/hardware package, and in the windows universe you have a competitive hardware market.
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RE: blatant disinformation
BernieLyons 14th May 2007
If I remember correctly, Apple got into the education system by "DONATING" Computers to the schools.
If I was a school administrator I'd take "FREE" anytime. It's the old saying, "IF IT'S FREE, IT'S FOR ME".
0 Votes
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uhhh...
evilkillerwhale@... 16th May 2007
OS X doesn't really work with Microsoft products. It can't use Windows API, and therefore there are over 60,000 Java commands you can't use from the standard library, and most libraries are based on Windows Binaries, so you can't use those either. Mac has it's uses, as does windows, as does linux. Don't go all apple fanboy in here, you'll get flamed.
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Screwing Bill
brweb 30th Apr 2007
Golly, he sure enjoys screwing us, but not the other way around!
0 Votes
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Re: Screwing Bill
brichter 30th Apr 2007
Hmmm.

I can think of another company who behaves in the exact same maneer, starts with A and ends with E. wink
0 Votes
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Message has been deleted.
angrykeyboarder Updated - 30th Apr 2007
0 Votes
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high five
evilkillerwhale@... 16th May 2007
At least someone has some logic.

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