It's official: Apple shuts down Lala music service

By | April 30, 2010, 4:08am PDT

Summary: Two weeks ago, I asked “Has Apple killed off indie music service Lala.com?” Several commenters in the Talkback section scoffed at that idea. Today, Apple made it official. Lala will be shut down as of May 31, with subscribers given credits at the iTunes Store.

Two weeks ago, I asked “Has Apple killed off indie music service Lala.com?” Several commenters in the Talkback section scoffed at that idea.* Today, Apple made it official.

After a reader tipped me off this morning via e-mail, I logged on to Lala to see this message:

The members-only announcement reads:

You will be able to access and play all music in your Lala collection through May 31, 2010. Any mp3 songs purchased and downloaded from Lala will continue to play as part of your local music library. You can continue to purchase mp3 songs through May 31st using your wallet balance or other payment methods.

As of today, web songs, wallets, and gift cards are no longer available for purchase on Lala. Uploads have been discontinued, and we are not accepting new users for the service.

If you paid Lala 10 cents per song for web-streaming rights, that money will be refunded in the form of credit at the iTunes Store. Any prepaid funds will also be transferred to iTunes Store credits as well unless a subscriber specifically requests that the refund be made via a check. The latter option is available only if you send an e-mail to Lala support.

Apple has announced no plans to offer a similar music-streaming service of its own.

Update: On other websites, I see speculation, even optimism, that this is a harbinger of  Apple getting ready to roll out a similar service. I find that possibility unlikely. If Apple had plans to offer a similar service, they would surely be able to migrate existing customers’ “web rights” to a new service. Instead, those customers will be given credit at the iTunes store (or a check, if they demand it).

 
* Comments from the earlier post are illuminating in retrospect:

Long Live LALA

As long as I can listen to any song of my choice once and buy good-quality recordings for $0.10 a pop to stream at home and work I am okay. AFAIK none of these other services have such a consumer-centric model. Other than that just hoping it’s not written in the user agreements that they can take my tunes or they don’t start turning servers off or what not.

short answer to your sensationalist bs headline : no. …

well, last time i checked, lala.com was still there. why not change your headline to something more reasonable like “apple changes a feature of lala”? o wait, of course, no hits then. …

isn’t it more reasonable to suspect that apple has plans with it? …

when has apple ever bought a company to take their tech off the market?

i am waiting.

nothing has been shut down

This is entirely speculative and a bit sensationalistic. Lala.com is doing just fine and I think it’s at least as likely to expect Apple to further develop it and fold it into the iTunes brand.

Update 2: Lala sent out a blast e-mail to subscribers overnight containing the same information shown here. “In appreciation of your support over the last five years, you will receive a credit in the amount of your Lala web song purchases for use on Apple’s iTunes Store.”

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Ed Bott is an award-winning technology writer with more than two decades' experience writing for mainstream media outlets and online publications.

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Ed Bott

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Biography

Ed Bott

Ed Bott is an award-winning technology writer with more than two decades' experience writing for mainstream media outlets and online publications. He's served as editor of the U.S. edition of PC Computing and managing editor of PC World; both publications had monthly paid circulation in excess of 1 million during his tenure. He is the author of more than 25 books on Microsoft Windows and Office, including the recently released Windows 7 Inside Out.

Talkback Most Recent of 99 Talkback(s)

  • Geez I hate it when big companies kill off small companies...
    It's so sad to see Lala go, although I'm not a Lala subscriber. sad
    ZDNet Gravatar
    Grayson Peddie
    30th Apr 2010
  • Right. Because we all know that Apple
    Called out the corporate marines and stormed Lala's offices, killing everyone in
    sight. Oh. Wait. You mean what really happened was that Apple offered to pay
    money to Lala and the owners agreed to sell? You mean it was voluntary? So
    do you find it sad when a small company commits suicide, or does your
    indoctrination run so deep that you reflexively regurgitate you "corporations are
    evil" talking points.
    ZDNet Gravatar
    frgough
    30th Apr 2010
  • There's always an apology for Apple, isn't there?
    Gayson is talking about the fact that Apple
    decided not to roll the service into their own
    in some way. They bought Lala just to dissolve
    it.

    He didn't even allude to it being an aggressive
    and evil act. It's just a shame that such a
    unique service is no longer available. It's
    also fun to see a small start-up finding such
    success.

    So really, we didn't even need you to apologize
    for Apple in this instance. But thanks for the
    gimme.
    ZDNet Gravatar
    ericesque
    30th Apr 2010
  • What apology?
    They simply stated the facts, Doh!
    ZDNet Gravatar
    GoPower
    30th Apr 2010
  • Apple is Somehow Impervious to Criticism
    I am amazed at how Apple Fanboys and Fangirls are devoted to the death to such a Machavellian outfit like Apple.

    If Microsoft did something like this, they would be drawn and quartered.

    When is everyone going to wake up and realize the world that Steve Jobs is building is like "The Stepford Wives"? Everything is perfect, except you can only do as they say.

    I am on my last Apple products and looking for alternatives as we speak. First, Windows 7 to replace the little spinning beach ball on my desktop (done) now onto my phone and music collection.

    Glad I didn't buy any music from iTunes...
    ZDNet Gravatar
    dcristof
    4th May 2010
  • I'm sure you'd be singing the same tune...
    ...if one company simply bought out all the others
    and we literally had just one company for
    everything. You have to stop it somewhere or you
    end up with the same issues people fear with the
    government owning everything.
    ZDNet Gravatar
    storm14k
    30th Apr 2010
  • How about this then
    Apple cracks down on its own engineers, and recently fired one for giving a glimpse of an early 3G iPad to Apple cofounder Steve Wozniak, who complained that Apple had been too harsh.


    http://www.newsweek.com/id/237186?GT1=43002

    So yeah, who knows, they may have sent in the corporate marines...
    ZDNet Gravatar
    GuidingLight
    30th Apr 2010
  • ZDNet Gravatar
    ItsTheBottomLine
    1st May 2010
  • mergers
    Mergers are bad for the worker and the economy. Remember in a capitalist society we are suppose to encourage competition. Mergers stifle competition. What they do do is make upper management rich while laying off workers
    ZDNet Gravatar
    cradulich
    3rd May 2010
  • I agree
    Whether they want the technology for their own use or not seems mute... either way they've killed off one competitor. So who's next. I'm surprised they don't try a hostile takeover of Adobe.
    ZDNet Gravatar
    mlbslugger
    30th Apr 2010
  • itunes web service
    contrary to the usual fud by apple hater ed bot, apple didn't buy or even
    kill lala to take a (tiny) competitor off the market. according to sources
    that have at least some contacts (unless little ed here), apple is
    incorporating lala's technology in a new itunes version. though working
    with the lables over licensing issues may delay that longer than
    anticipated.

    http://www.ipodnn.com/articles/10/04/30/itunes.may.get.web.version.
    but.not.locker/
    ZDNet Gravatar
    banned from zdnet again and again
    1st May 2010
  • ZDNet Blogger

    Where did I say that?
    If you want to criticize me, at least have the professional courtesy to spell my name right AND quote me accurately. Here's what I wrote:

    "So why did Apple buy Lala? Apple has declined to comment despite repeated requests, so I can only speculate. It might have been because they wanted the developer talent, or because they wanted to slow down Lala's momentum and keep a competitor like Microsoft from buying the company."

    And the article you quote is a mishmash of "pure speculation" (their words, not mine) taken from another speculative story at allthingsd.com. Nothing in the story offers any evidence that Apple plans to incorporate any of Lala's technology into a web version of iTunes.
    ZDNet Gravatar
    Ed Bott
    1st May 2010
  • all things d
    ... have a very good track record of insight information, especially inside
    the music industry. so compared to your pure drivel of your usual anti-
    apple fud, they have sources:

    http://mediamemo.allthingsd.com/20100430/waiting-for-itunes-com-
    dont-hold-your-breath/?mod=ATD_rss

    to back up your unfunded assumption, please name a former event in
    the history of apple where they bought a company to put it off the
    market. they always bought the ip and the talent to incorporate them in
    their future products. same thing here.
    ZDNet Gravatar
    banned from zdnet again and again
    1st May 2010
  • ZDNet Blogger

    Sigh
    Did you actually read what I just quoted from my earlier post?

    ""So why did Apple buy Lala? Apple has declined to comment despite repeated requests, so I can only speculate. It might have been because they wanted the developer talent..."

    For the record, I think that's the most likely reason. It's why I listed it first.

    Meanwhile, Lala's customers are screwed, and the Allthingsd story you seem to feel is the oracle speculates it will be a long time before Apple introduces any kind of cloud-based service.
    ZDNet Gravatar
    Ed Bott
    2nd May 2010
  • waiting
    .. for your example of a company apple bought to take if off the market.
    ZDNet Gravatar
    banned from zdnet again and again
    2nd May 2010

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