ie8 fix
madison

iTunes alternatives: how do Amazon and other digital music services compare?

By | December 6, 2010, 6:00pm PST

Is iTunes still the most expensive digital music service? Which iTunes alternative offers the best deal for music lovers? Are digital albums a better deal than CDs? And just how much are you overpaying if you buy by the track instead of by the album?

Those are the questions I set out to answer in this, the third installment of my “iTunes alternatives” series. My previous installments were in April 2009 and April 2010, and I had planned to wait until April of next year to revisit this turf. But so much has happened in the digital music space this year that I just couldn’t wait. And there will probably be a whole new set of changes to look at by next April anyway.

The biggest news of the year, as far as I’m concerned, was the shutdown of Lala.com. Apple bought Lala the company in December 2009 and shut down Lala the service a little over seven months ago. That wasn’t a surprise. After the purchase, all development of the Lala service had been suspended, its key Music Mover feature was disabled, and the service was closed to new members. The official shutdown was a mercy killing.

Lala’s business model was genuinely disruptive, with purchase discounts of about 20% compared to iTunes, the ability for music lovers to purchase streaming rights to an album for 10 cents a track, and a digital locker where you could upload your own digital music files that you could listen to anywhere. And now it’s gone.

Apple is obviously planning a cloud connection to iTunes, and I am confident its business model won’t be anything like Lala’s. (I’ll speculate more about what a cloud-connected iTunes store might look like when I discuss the current crop of subscription services.)

With Lala out of the picture, innovation in the digital music space has ground to a halt, and discounts have shrunk. So what does the market look like now?

For more than a month, I’ve been looking closely at all of the mainstream digital music services available in the United States: the iTunes Store and a handful of online alternatives that sell tracks and albums in digital format. I also compared the prices of digital albums with the prices of the same CD as sold at Amazon.com.

Besides iTunes, I looked at five services in depth: Amazon MP3, Microsoft’s Zune Marketplace, Rhapsody, Napster, and eMusic. I also gathered data from 7digital, but its selection had enough holes in it that I couldn’t include it in my overall results. (A note of apology upfront to my international readers. This roundup includes only U.S.-based services and is based on prices in the U.S. market. These conclusions aren’t relevant if you live outside the U.S.)

Amazon MP3 and eMusic are the only two pure retailers in the bunch, with no subscription options and lots of deals available.

Rhapsody and Napster (the latter owned by Best Buy) are based primarily on a subscription model, which gives you the right to listen to any track in the collection on a PC and (with the right plan) to download copies for offline listening on an Android device or an iPhone. On the sales side, neither service even tries to compete with Apple, offering prices that are typically within a few pennies of the iTunes price.

The Zune Marketplace is also a subscription service, part of Microsoft’s “three screens and a cloud” strategy. Its big differentiator is the Zune Pass, which allows subscribers to play any song or album from its collection using a PC, an Xbox 360, or a Windows Phone 7 or Zune HD device. Although you can buy albums from the Zune marketplace, you might end up paying more than you would with iTunes.

I’ll have a more detailed look at all three of these subscription services later this week, along with some predictions on how Apple is likely to try to compete with them in a future iteration of iTunes. Today’s post is exclusively about the economics of buying songs and albums online.

Selection isn’t as big an issue as it was a year or two ago. All of the major digital music services are likely to have more than enough music to keep you happy. Ironically, iTunes was less than perfect on this score compared to its major rivals.

If you buy two albums a month, the chart at the top of this page will tell you, on average, how much you’ll spend at each service. But averages can be deceiving, as I explain with a closer look at the details.

Page 2: How much does a digital album really cost?

Page 3: How the other services stack up

Page 4: My methodology (and the list of albums I used) 

Page 2: How much does a digital album really cost? –>


Previous installments in this series:

April 2009: 6 music services compared: Who can bust the iTunes monopoly?

April 2010: Alternatives to iTunes: how 5 rival music services match up


Topics

Ed Bott is an award-winning technology writer with more than two decades' experience writing for mainstream media outlets and online publications.

Disclosure

Ed Bott

Ed Bott is a freelance technical journalist and book author. All work that Ed does is on a contractual basis.

Since 1994, Ed has written more than 25 books about Microsoft Windows and Office. Along with various co-authors, Ed is completely responsible for the content of the books he writes. As a key part of his contractual relationship with publishers, he gives them permission to print and distribute the content he writes and to pay him a royalty based on the actual sales of those books. Ed's books written prior to fall 2011 have been distributed by Que Publishing (a division of Pearson Education) and by Microsoft Press. As of November 2011, Ed is a partner in the independent publishing company Fair Trade Digital Exchange, which exclusively publishes his books.

On occasion, Ed accepts consulting assignments. In recent years, he has worked as an expert witness in cases where his experience and knowledge of Microsoft and Microsoft Windows have been useful. In each such case, his compensation is on an hourly basis, and he is hired as a witness, not an advocate.

Ed does not own stock or have any other financial interest in Microsoft or any other software company. He owns 500 shares of stock in EMC Corporation, which was purchased before the company's acquisition of VMware. In addition, he owns 350 shares of stock in Intel Corporation, purchased more than two years ago. All stocks are held in retirement accounts for long-term growth.

Ed does not accept gifts from companies he covers. All hardware products he writes about are purchased with his own funds or are review units covered under formal loan agreements and are returned after the review is complete.

Biography

Ed Bott

Ed Bott is an award-winning technology writer with more than two decades' experience writing for mainstream media outlets and online publications. He's served as editor of the U.S. edition of PC Computing and managing editor of PC World; both publications had monthly paid circulation in excess of 1 million during his tenure. He is the author of more than 25 books on Microsoft Windows and Office, including the recently released Windows 7 Inside Out.

140
Comments

Join the conversation!

Just In

RE: iTunes alternatives: how do Amazon and other digital music services compare?
johnny48 6th Oct
@lefty.crupps Thank you for this very useful information.
Dissertation
Thesis
I am not up on all of these services. I started using Amazon for single tracks as soon as they began offering them because there are no digital rights management strings attached. Is this true of any of the other services?
0 Votes
+ -
Contributr
@psmacduffie@...

DRM for purchased tracks and albums basically died two years ago.
0 Votes
+ -
But still rears it's head.
TripleII-21189418044173169409978279405827 7th Dec 2010
@Ed Bott
Call on Sunday "Do you know why I can't use my iPod on my new computer? It works fine when I plug it into my old computer. How do I move my music library to my new computer".

I haven't been to her house yet. I suspect a long cursing session coming up. I have little doubt her music is DRM infected since she has used her iPod for many years.

Oh well, I will get to learn new DRM cracking tools again. Ed, can you post a link to force iTunes to NOT use Quicktime with iTunes?

TripleII
@TripleII

iTunes hasn't used DRM on music in a long time, basically when the music labels stopped forcing it most all services stopped it.

That being said, perhaps she does have some tracks that were bought when DRM was in effect.

The good nes is that DRM is not computer specific, they will move just fine to another machine's iTunes library. Just make sure you use "authorize this computer" from the Store menu in iTunes.
0 Votes
+ -
@TripleII
nix_hed 11th Dec 2010
I love FUD. It's so delicious.

All she has to do is log into her new computer with her iTunes account and then copy the old music across the network (or over a Firewire cable with target disk mode if it's Mac to Mac and both Macs have Firewire). But you knew that already.
0 Votes
+ -
No DRM on MP3s
lefty.crupps 7th Dec 2010
@psmacduffie@ if they offer MP3 files you're safe; DRM doesn't work on MP3s.
0 Votes
+ -
What?
ahh so 7th Dec 2010
@lefty.crupps, care to explain that?
@lefty.crupps its good to see this information in your post, i was looking the same but there was not any proper resource.
Essay
Coursework
Assignment
@lefty.crupps Thank you for this very useful information.
Dissertation
Thesis
I always check iTunes and Amazon whenever I'm purchasing music... I'd say 8 of out 10 times Amazon is cheaper, the other two times it cost the same. Never did I find music to be more expensive at Amazon.

I think if average (non-tech savy) customers knew you could download mp3 files from Amazon and use them in iTunes you and in your iPods etc Apple would lose a lot of business. I think Amazon's marketing team has done a horrible job at marketing their lower cost compared to iTunes.
I have a DroidX, I plug it in... oh look, it's the X: Drive and there's a Music Folder, let me dump my MP3s there. DONE. Too bad itunes doesn't work like that... Itunes is the worst POS software EVER made...
@gtatransam@... ya I hate putting new tracks on my ipod touch.
0 Votes
+ -
CDs are lossless
Patanjali 6th Dec 2010
Which means you can re-rip later at whatever format and quality with only one conversion loss. Converting a lossy format (MP3, AAC, WMA, etc) just loses more quality.

There are compressed lossless formats (FLAC, WMA lossless, etc), but they are not as ubiquitous as CDs.

Of course, not all music will be available on CDs.
0 Votes
+ -
Contributr
@Patanjali Personally, I prefer CDs and will pay a small premium for them.
0 Votes
+ -
@Ed Bott

My original collection was about a thousand CDs, bought from 1984 to 2005. I actually listen to about 30 percent of the music on them, and that's because a fair amount of them are classical music CDs where you listen to the whole work instead of individual songs. I had a few hundred pop CDs that I bought just to get one or two songs. So the "cost" per useful song was a magnitude higher than that of today's a la carte track pricing.

I no longer buy new CDs at all, instead I buy or trade for used CDs when there I find a bargain. There is very little "must have" new music out there, and usually if I'm willing to wait a few months or a year, I can find most pop CDs for a dollar or two. About other sources of online music I will not speak ...
0 Votes
+ -
What's a CD?
Boulder_Bum Updated - 7th Dec 2010
@Ed Bott - My issue is that I rarely like more than a couple of tracks on any given album, I don't like keeping a collection of physical media around, and I like being able to push a button on my iPhone and have the music purchased and ready to play instantly.

I haven't bought a whole album or a CD since the 1990's and I'm sort of surprised they're still around. They have about the status of 8-track or cassette tapes to me at this point.

I also think the purchasing habits of modern consumers make the "album purchase" grid fail to reflect the true cost of purchasing music in digital vs. physical form. For me, it would look more like:

Band X's Song I Like
Download: $1.29
Buy Album: $15.00

Great review of the competing services, though! It's nice that someone pointed out the convenience factor of the iTunes store (especially with regards to syncing content) instead of just comparing price and other factors.
@Ed Bott

Agree. Cd's are my preferred alternative. I purchase and rip to FLAC for the home server (Squeezebox) and convert the flac to mp3 for my portable player (currently Droid). I use dbPowerAmp so I COULD create the FLAC and mp3 simultaneously.
Amazon CD's, esp if you are into jazz, are an absolute value.
@Ed Bott I too prefer CDs. When people say they only like one or two songs on a disk, I have to wonder what crappy artists they're listening to. I can't imagine buying only the "hits" from The Beatles, Pink Floyd, Jimi Hendrix, Jethro Tull and many more. If they're only liking a couple of songs from the record, they must be listening to the manufactured hit machines from the record companies, and they deserve to get raped on pricing.

OTOH, I avoid the record companies' pricing schemes. It's obvious that CDs should be cheaper when I can buy the CD through my record club for $6, but it's $16 in a bricks and mortar store. If you buy a full album online, you still pay more than the record club price, and you get no physical media. And yes, that CD booklet is useful to some of us.

When you can buy a DVD of a motion picture (that cost $100M to make and that includes a DVD of bonus extras) for less than the cost of a CD, you know the record companies are scamming you.
0 Votes
+ -
Quality
putt1ck 7th Dec 2010
@Ed Bott et al CDs are the beginning of the quality audio spectrum, where MP3 is somewhere down the middle of the "I can make out what song it is" audio spectrum. FLAC is where is it at, and you should check out The Society of Sound as a potential disruptor. Or HD Tracks. Or Linn Records.

BTW, those who think MP3 is decent quality, take your portable media device and docking station/leads down to your nearest hifi dealer and listen to some tracks from your source, then their streamer then FLAC or CD through the same amp/speakers; I think you will change your mind happy
@Ed Bott I will always buy a CD if available. And usually find it at a better price than digitally. I start at Amazon, but use other places and always get it cheaper than digital.
0 Votes
+ -
Good point
Speednet 7th Dec 2010
@Patanjali - I wish FLAC would become a common format for media players like iPods. Undoubtedly it won't because the "F" in FLAC stands for "Free". (Free Lossless Audio Codec)

Yes, the file size is much larger, but wow, how FLACs open up the music. You don't need to be an audiophile to hear it.
@Speednet there are FLAC players for Android, though i haven't found one that does 24/96 yet. Then again, at 1.5GB per album, you don't really fit too much of that on a portable player. And its overkill for the speakers/phones your using.

The real point of CD or FLAC is that you have a top quality original, so you can feed the appropriate level of quality to the appropriate listening device. And if you need to change formats, there's no additional quality loss, just theat of the compressed format. Transcoding one lossy format to another usually delivers a much worse result.
FLAC is great if you have the audio gear to show off its benefits. Portable devices do not fall into that category, unless you spend $$$ on good headphones, and even that is debatable. MP3 still offer a good balance between file size and audio quality for the masses. My bet is most people over 30 can't hear the difference between FLAC and MP3 compression unless you are listening to them on very high quality gear. So while FLAC is better in theory in practice most would be fine with MP3.
0 Votes
+ -
I feel that...
Mcleary316 6th Dec 2010
I feel that paying for music is becoming less and less an issue now a days with the readily available pirated music that you can get online.
@Mcleary316

Maybe so, but apparently there are more than a few of us who prefer to reward artists for their work, rather than steal from them.
0 Votes
+ -
hear hear
Nihon8888 6th Dec 2010
@msalzberg well put.
@msalzberg

You mean reward record companies for the artists' work. [/troll]

Oh come on, SOMEONE is going to say it. Might as well be me.
@msalzberg I would like to see a way to really "reward the artist" for his work without including so many middlemen. I wouldn't buy from iTunes simply because I wouldn't give apple a cent for anything, but even with other services, only a few cents actually gets to the artist and the music and CD production crew. Too many hands in the till, unfortunately.
@msalzberg
If I like an artist, I'll go to a show or buy merch. Songs shouldn't cost anything.
The burden of proof falls on the artist. If iTunes rips them off they have to prove it. After registering for iTunes there were fraudulent charges made on our debit card. This is a huge issue with Apple devices. Apparently for many users this is not a paypal or apple issue. It is some kind of gremlin that takes credit card numbers after registering an Apple device and it's no ones fault. Very trustworthy company for artists wanting to get paid I would say. Many people have complained about this issue.
Why is it you can't download the song again if you paid for it with iTunes? Oh thats right they would have to pay the artist again. How exactly would an artist know if they are being paid or if an Apple user isn't burning the songs they bought to a cd and passing them on to friends?
What prevents an apple user from uploading a friends cd and not uploading the songs, or buying a used cd and uploading them. Oh that's right all Apple users are honest and would never rip anyone off.
@msalzberg - the artists were paid already. They really don't deserve to get paid time and time again. Should lawyers get paid every time the case they've won brilliantly get cited in another case? I don't think so. Should the civil engineer get paid every time a car crosses the bridge he/she designed? I don't think so.
@Mcleary316 Pirated music has been available online in large quantities for over 10 years.

Support the musicians.
@spivonious
The best way to support musicians is to go to their shows and buy their music on CD or vinyl directly from them (or buy directly from them on-line) That way they get a much bigger cut and you are not supporting the evil iTunes empire.
@schoolboy bob Big music is a whole lot more evil of an empire than iTunes.
@Schoolboy Bob

Huh? Tell me where I can go to see Chicago perform their first album. Where can I go see The Band, Antonio Carlos Jobim, The Clash, Dire Straits, The Grateful Dead, or The Lovin Spoonful. It isn't always possible to go to shows of groups you like.

Buying a CD directly from the group also involves paying the record company, whether you like it or not, and doesn't necessarily get more money to the artist.
0 Votes
+ -
What about the artist?
snoop0x7b 7th Dec 2010
@Mcleary316 I give the artists who I respect and like their due by buying their albums and seeing their shows.
Pricing and availability are interesting points, in that the digital copyrighted-content store relies on permission from the record company to sell the tracks. As opposed to the store where the buyer looks at Billboard, calls the jobber, and get 25 copies of new Duran Duran album. (Time traveled, there.) Very clearly, The Beatles weren't interested in digital, until just now, and Apple gave them something in order to get a limited exclusivity.

As a lot of people pointed out on the November morn, the Fab Four's cd box set was available for less at Amazon, lossless and its own backup.

Back to pricing, way back when, there was list price, which no one paid, and the big volume stores had a better price than the small record store. Nowadays, the record companies have stood the concept on its head. I get this fact from a Matt Holtzman interview a couple of years back for KCRW's "The Business" (podcast and radio program about entertainment.) Essentially, the point was that the record companies were miffed about Apple's success with iTunes and so they gave Amazon a better deal for digital.

That's right a discount for selling less.

Also a few years back, I was talking with a friend who did very well in show business and who was working with a past music superstar who owned his masters. Well, my friend told me, Superstar was going to release a greatest hits package and it wasn't going to be available on iTunes and wouldn't that teach Steve Jobs a lesson. I thought it was a stupid point of view to have and Superstar would gain no more than a pyrrhic victory. Superstar is still not in iTMS and Apple's store is selling a lot of units. I guess everyone's happy.
i didn't see your article mention that a zune pass sells for $120 annually or $10 /month. And it also lets users download to own, drm-free, 10 songs each months.

this might not tip the scale, but very relevant in a discussion on digital music services.
0 Votes
+ -
Contributr
You must have missed this
Ed Bott 7th Dec 2010
@aaronlauper

"Zune, Rhapsody, and Napster all offer monthly subscriptions, at fees of up to $15, in exchange for which you get the right to listen to anything in that service?s collection, in full, as often as you want, on a supported device. I?ll take a closer look at all three services in a follow-up post."

Come back Thursday for a full discussion of those three services and some predictions on what Apple might do in the cloud.
@Ed Bott I wonder if it's fair to think of the download rights as an effective discount on the high Zune prices - I'm furious that Zune marketplace outside the US don't have download rights (I saw your caveat about this being US-specific but I still need to vent wink
@Ed Bott

@aaronlauper is correct, the Zune pass allows you to stream (serially to up to 3 devices) as well as providing 10 "free" tracks a month that are yours to keep even after terminating the contract. I have been contemplating going this route, especially with Xbox and Windows Phone 7 in my stable. For now Amazon has been my retailer of choice with their $5 digital albums being almost to good to resist. I would prersonally prefer to buy CDs at the $10 mark if I could find them.
0 Votes
+ -
Apples and oranges?
jreuter 7th Dec 2010
Ed, how can you fairly compare streaming subscriptions against purchases services?

We have Zune Pass, which for $150 / year (new annual pricing) we get the all-you-can-eat streaming plus 10 DRM-free downloads per month (basically ~one album per month).

Throw in a few purchased CDs (per year, not month), gifts, and some birthday iTunes gift cards to cover things that aren't in Zune, and we really haven't paid much more than the subscription price alone. Which would make it one of your cheapest services.
0 Votes
+ -
Contributr
You completely miss my point
Ed Bott 7th Dec 2010
@jreuter

I understand that the primary purpose of a subscription service is different. That is why I will cover them separately on Thursday. Meanwhile, all of the subscription services (Zune, Rhapsody, Napsgter) offer music for sale as well. That is the focus of THIS post.
@Ed Bott

Thanks for a great report!

I use Amazon and Zune. I find it's easier locating 'original' material. The breadth of the selection on both is excellent with Amazon having the edge but Zune catching up fast. eMusic has way too many remakes to wade through. I need to revisit Rhapsody and Napster?

For the 'Zune Pass' at $14.99 a month I also get 10 song credits per month which nets the cost to about $5! I notice that Zune seems to be on a learning curve in that it seems to be responding to user searches. Zune has holes with artists all but missing a small selection of tracks.
0 Votes
+ -
I can't see buying two full albums a year, how the hell can anybody justify making a comparison with 2 albums a month?

A more REALISTIC comparison would be 2 songs a month, not 2 albums.

Show 24 albums, from any time and artist, that can be worth paying in full. Today, intelligent people (who won't pirate music) buy the songs they like, not the full albums. They understand that most albums have at best 1 to 3 songs that are good enough, the rest are basically junk.
@wackoae

It's not unrealistic...I buy an average of 4-5 albums a month and have for years
@Doctor Demento: But you are Dr. Demento and have been on the radio for years, you are hardly the typical music purchaser. (Or are you not THAT Dr. Demento?)
@Doctor Demento

No I am not THE Doctor Demento

When I created this account I discovered my normal screenname was already taken, so I changed it
0 Votes
+ -
not true
KBot 7th Dec 2010
@wackoae
I buy the full album on thae basis that if I liked their popular songs, I could be missing out on hidden jems that don't play on the radio.
@KBot That is EXACTLY RIGHT. Artists rebelled against iTunes in the beginning because they saw, and rightfully so, the album as a body of art. Great care is taken in the way those songs are sequenced, even!

If I only bought the songs I happened to hear on a radio, I would have missed many songs that mean a great deal to me.

But, I'm a musician and likely more affected by songs than most.

Join the conversation!

Formatting +
BB Codes - Note: HTML is not supported in forums
  • [b] Bold [/b]
  • [i] Italic [/i]
  • [u] Underline [/u]
  • [s] Strikethrough [/s]
  • [q] "Quote" [/q]
  • [ol][*] 1. Ordered List [/ol]
  • [ul][*] · Unordered List [/ul]
  • [pre] Preformat [/pre]
  • [quote] "Blockquote" [/quote]
ie8 fix
ie8 fix

The best of ZDNet, delivered

ZDNet Newsletters

Get the best of ZDNet delivered straight to your inbox

Facebook Activity

White Papers, Webcasts, & Resources
ie8 fix
ie8 fix