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MIX10 Day 1 wrap-up: five trends you might have missed

By | March 15, 2010, 6:50pm PDT

Summary: At MIX10, Microsoft is talking to two audiences. Developers are packing into conference rooms for deeply technical nuts-and-bolts sessions. But a second, larger audience is looking over their shoulders for clues about what Microsoft’s next generation of gadgets will look like. Here are five trends I spotted by reading between the lines on those PowerPoint slides.

Microsoft has an interesting challenge at a conference like MIX10. The event, now under way in Las Vegas, is aimed at an audience of developers, who are packing into conference rooms for deeply technical nuts-and-bolts sessions on new programming tools and platforms. But there’s a second, larger audience looking over their shoulders. This constituency, represented by a large corps of bloggers and analysts (and a few traditional media types), is looking past the tools and code-writing tips for clues about what Microsoft’s next generation of gadgets will look like.

Microsoft, to its credit, is making sure to accommodate that larger audience with extensive demos and little bits of news buried in otherwise geeky sessions. Other people have done a good job of documenting the specs and new hardware that were shown off today. Here are five trends I spotted by reading between the lines on those PowerPoint slides:

Apps are crucial. Just making a better Windows phone isn’t enough. Apple already defined the standard with its “There’s an app for that” mantra. That’s why Microsoft is giving away its new developer tools for the Windows Phone 7 platform and trying so aggressively to have lots and lots of apps and games available at launch. There’s no way that this platform will be able to catch up with the iPhone ecosystem in the next six months (or ever, perhaps, given the iPlatform’s head start), but Microsoft has to have a big selection of apps - thousands, not hundreds - on Day 1. I overheard lots of chatter from developers who seemed eager to start coding.

The Windows Phone isn’t for everyone. According to one slide in Microsoft VP Joe Belfiore’s presentation, the Windows Phone 7 design is aimed at a group they call “life maximizers.” In characteristic Microsoft fashion the design team has created a pair of “personas,” Anna and Miles, who are 38 years old, live just outside Chicago, have one child, are “busy personally and professionally” and are “settled rather than seeking.” If that sounds a lot like a typical Microsoft middle manager (except for the Chicago part), well… you might be right. But based on that description, this series of phones isn’t designed for teens or hipsters. Here’s a slightly blurry photo showing these design principles in all their jargon-laden splendor.

 

A little variety goes a long way. In his overview of the Windows Phone 7 platform today, Belfiore described the chaos that is the current Windows Mobile ecosystem. Most current Windows Mobile devices, as he explained it, were designed by a handset maker and mobile provider trying to serve a narrow slice of the overall market. That led to a hodgepodge of handsets, with widely varying screen sizes, with or without touch capabilities, with or without a keyboard, and powered by a variety of processors, and the OS and apps had to be capable of working on all of them. By contrast, the Windows Phone 7 spec sets some stringent requirements - four-point touch capabilities are a requirement, for example, and only two screen sizes are tolerated. That approach allows for some variety, but within a fairly narrow range. And it reduces the burden on developers, who can test apps against a couple of device types and be confident they’ll work on any of the new Windows Phones.

Some sacred cows are being sacrificed. I was thrilled to see an actual price tag, in dollars and cents, attached to the AP Mobile news app in one of today’s demos. No big deal, you say? You must not be familiar with Microsoft Points, the hideously confusing payment system Microsoft currently uses for its Zune and Xbox marketplaces. It looks like points are on their way out, and not a moment too soon.

You don’t have to copy Apple to succeed. Yes, there are places in the Windows Phone 7 Series platform where you can see features that are clearly from the same gene pool as the iPhone. A marketplace that contains only Microsoft-approved apps? That sounds familiar. But committing to a “transparent” certification process for those apps? That’s thinking different.

Any trends I missed? Point them out in the Talkback section.

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Ed Bott is an award-winning technology writer with more than two decades' experience writing for mainstream media outlets and online publications.

Disclosure

Ed Bott

Ed Bott is a freelance technical journalist and book author. All work that Ed does is on a contractual basis.

Since 1994, Ed has written more than 25 books about Microsoft Windows and Office. Along with various co-authors, Ed is completely responsible for the content of the books he writes. As a key part of his contractual relationship with publishers, he gives them permission to print and distribute the content he writes and to pay him a royalty based on the actual sales of those books. Ed's books written prior to fall 2011 have been distributed by Que Publishing (a division of Pearson Education) and by Microsoft Press. As of November 2011, Ed is a partner in the independent publishing company Fair Trade Digital Exchange, which exclusively publishes his books.

On occasion, Ed accepts consulting assignments. In recent years, he has worked as an expert witness in cases where his experience and knowledge of Microsoft and Microsoft Windows have been useful. In each such case, his compensation is on an hourly basis, and he is hired as a witness, not an advocate.

Ed does not own stock or have any other financial interest in Microsoft or any other software company. He owns 500 shares of stock in EMC Corporation, which was purchased before the company's acquisition of VMware. In addition, he owns 350 shares of stock in Intel Corporation, purchased more than two years ago. All stocks are held in retirement accounts for long-term growth.

Ed does not accept gifts from companies he covers. All hardware products he writes about are purchased with his own funds or are review units covered under formal loan agreements and are returned after the review is complete.

Biography

Ed Bott

Ed Bott is an award-winning technology writer with more than two decades' experience writing for mainstream media outlets and online publications. He's served as editor of the U.S. edition of PC Computing and managing editor of PC World; both publications had monthly paid circulation in excess of 1 million during his tenure. He is the author of more than 25 books on Microsoft Windows and Office, including the recently released Windows 7 Inside Out.

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I'm sure you think that "Apple" and "trust" are happily married
shadfurman 17th Mar 2010
or "google" and "trust"
Mastercard and trust
ATT and trust
the government and trust
foriegn governments and trust
hell some even believe in "terroists" and "trust"
... I fail to see your point... companies have one
interest, profit margin.
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Only Microsoft approved apps
gjafg 15th Mar 2010
Microsoft will take total control of what apps are allowed. You take Microsoft's word that it will be "transparent" about this? It's a vetting process, and Microsoft's history on the desktop (remember the DoJ anti-trust cases) shows Microsoft cannot be trusted to have total control like it intends with Windows Phone 7 Series. Already we've learned that that Ballmer will not allow any mobile network to put in a search engine other than Bing on WP7S handsets. Was Microsoft transparent about why? The control has started.
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If Microsoft has a set of standards and is even somewhat transparent in enforcing them, that is *light years* ahead of what Apple does. I am miffed about the lack of officially sanctioned "home brew" apps on the platform, but I'm hardly going to raise pitchforks and light torches.

Then again, I'm also a happy Palm Pre user, so I'm not sure that I really fall in Microsoft's demographic.
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I'd Trust Microsoft
clindhartsen 15th Mar 2010
To be quite honest, I'd trust Microsoft for one reason: They've got nothing to lose.

When you phones are generally seen as in decline, why not try everything? A brand new start with WinPho7, subscription music with Zune, and transparency for developing apps!

Make the developers happy, and they're bound to take a little time to develop apps that maybe would never be seen on the iPhone, and maybe make WinPho7 a fair competitor.
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When pigs transit the stratosphere ...
terry flores 17th Mar 2010
"Trust" and "Microsoft" are two words that do no6 belong in the same sentence.
or "google" and "trust"
Mastercard and trust
ATT and trust
the government and trust
foriegn governments and trust
hell some even believe in "terroists" and "trust"
... I fail to see your point... companies have one
interest, profit margin.
I'm really excited at the prospect of this new Windows
Phone so I'll hold off on buying anything until MS
releases this.
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And here I thought...
A Grain of Salt Updated - 15th Mar 2010
that you hated vendor lock-in and couldn't live without across the board
multitasking. How times have changed. BTW, how's the MacBook?
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Links please!!!
NonZealot 15th Mar 2010
Vendor lock-in: What vendor lock-in? MS isn't
making these phones, companies like HTC,
Samsung, and Toshiba are making these phones.
iPhone, however, locks you in to Apple and only
Apple.

Multi-tasking: If you actually read my posts,
you would know that I was a fan of the
notification system that Apple promised to
develop. Too bad it turned out to suck so
badly. MS will get this right, I'm sure.

MacBook: It's fine thanks! It is also the last
product I will ever purchase from Apple. Will
it stop Apple from suing more companies out of
existence? Not if I'm the only one to boycott
Apple. However, I don't think I'm the only one
disgusted by Apple right now so hopefully this
WILL hurt them in the pocketbook, even if only
a little. happy
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Misinterpretation
A Grain of Salt 15th Mar 2010
By vendor lock-in I was referring to being able to only down load apps
from the vendor. The vendor in this case being Microsoft. Badly
worded on my part in the first place.

As for multitasking, you have been quite vocal about the iPhone's
"lack" of multitasking in the past. No, I'm not going to sort through all
your posts to provide links. But, if you wish to prove my statement
wrong by all means go ahead happy

Just a point of interest. We all know you hate the fact that Apple has
the audacity to attempt protect what it believes is its intellectual
property. How do you view companies that sue Apple?

Back to the links.

http://blogs.zdnet.com/microsoft/?
p=5565&utm_source=feedburner&utm_medium=feed&utm_campaign
=Feed%3A+ZDNetBlogs+%28ZDNet+All+Blogs%29

The first two questions cover it.
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Here is your link
NonZealot 16th Mar 2010
But, if you wish to prove my statement
wrong by all means go ahead


http://talkback.zdnet.com/5208-12353-0.html?forumID=1&threadID=62104&messageID=1144697

Apologize. I mean it. Apologize.

By vendor lock-in I was referring to being able to only down load apps
from the vendor.


I don't agree with MS's move here. You see, unlike Apple zealots who believe that Apple is perfect,
those of us who are more rational don't feel bad about admitting that the multi-national, multi-billion
$$$/year mega-corporation that happens to make some of the products we buy isn't perfect.

And I couldn't follow your link, it was too mangled. Fix it and I will look at it.
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I stand corrected and apologise. (nt).
A Grain of Salt 16th Mar 2010
nt
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Frankly, I am willing to accept ...
de-void-21165590650301806002836337787023 16th Mar 2010
... only being able to download apps to my phone via Microsoft's marketplace.

Why?

Because unless something this draconian is put in place, too many uninformed phone users will be duped into installing and running malicious apps posing as legit' apps.

Until a more effective way of vetting apps and providing a federated app-store is worked out, I am willing to accept that I get my apps from Microsoft's store.

One note though: you aren't locked into apps created only by Microsoft - Microsoft just hosts the site that hosts the apps they've vetted for compliance with their terms of use, safety, security, etc.

Unlike Apple, however, Microsoft's commitment to a more transparent vetting process is definitely a step in the right direction.
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Don't worry...
GoodThings2Life 16th Mar 2010
...I've been boycotting Apple for 20 years! happy
0 Votes
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30 here... (nt)
g-ssg-22738810691057158710505623722271 16th Mar 2010
..
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are you contradicting yourself?
markbn 16th Mar 2010
You said you were "thinking of getting an iPhone"
but that you will "hold off" for the Windows Phone.
Then you say the Macbook is the last Apple product
you intended to buy.

If the latter, your decision of not buying the
iPhone had nothing to do with the Windows Phone!
Watchin the stream, it's 3/4 phone 7 & 1/4 silverlight. Dev buddy
inside hasn't really said much. (she's quiet like that). Was expectin
her to be ally chatty bout multitouch & interface.
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MS Points aren't horrible....
majg 16th Mar 2010
I'd like to see both dollar amounts and the points system. Having a univeral points system has it's value in several situations.

- Can deal with currency fluctuations from one country to the other. Since they're headed towards a unified worldwide marketplace, it would be nice to say that something is 80 points in allr regions.

- Many places have rules against cash rewards and gambling. Offering MS Points for prizes helps skirt those ridiculous laws.

- Some folks don't want to use or have debit/credit cards. Being able to pick up a bunch of points at your retailer helps with this and provides a great gift opportunity.

- If I have 2000 points I can use them across the ecosystems (xbox, zune, phone etc)

One thing that I think they could add immediately to solidify the point system is to add a means for direct 'gifting'.

- Say I'm playing a game with a nephew. He doesn't have a credit card but we're playing a game that recently released Downloadable Content (say new maps). It's 2 am so he cannot go pick up a Points Card. It would be nice if I can give him points or buy him the map pack directly from the dashboard (or within the game would be nice).
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Points should NOT be linked to payments
de-void-21165590650301806002836337787023 16th Mar 2010
If you want a system to reward players for their achievements, then it's fine to have points and, perhaps, to discount their future purchases and/or continued subscription based on their total points.

But when asking someone to pay for something, all numbers quoted should be in local currency.
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@local currency
ericesque 16th Mar 2010
"But when asking someone to pay for something, all numbers quoted should be in local currency."
Why? Because that's how YOU want it? majg makes several valid point in favor of using a credit system.

When you buy Microsoft Points, I'm sure the price of those points is quoted in local currency. Thereafter the points offer an abstraction layer and an immediacy benefit to users buying content in the xbox/zune/else? ecosystem which they have elected to partake in.
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What you describe is precisely what people hate about Live/Marketplace
de-void-21165590650301806002836337787023 16th Mar 2010
Buying "credits" in local currency and then applying that "Virtual-money" against products and services is precisely how XBoxLive and Zune Marketplace work today ... and is one of the most frustrating aspects of those ecosystems as many here have indicated.

Why? Because the customer rarely remembers how much one point costs and how much it really costs to buy a song, rent a movie, download a game upgrade, etc. Is it cheaper to buy an album for 1200 points or $11 from Amazon? Which do you think gives the customer the most accurate view of how much their bank account will shrink when they complete a purchase?

It's bad enough in the US that you have to add each state's sales tax to every purchase you make, but having to calculate all your online purchases too is just insane.
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Point Sales
stiphy 17th Mar 2010
I love points but only because I generally horde them when I see a good sale such as the $12.99 for 1600 deal going on at Microcenter on Black Friday (usually $20/1600). For the rest of the year everything I buy or rent on my XBox is discounted by 35%! It's worked out well for me, oh and it's not hard to remember that 80 points = $1.
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Contributr
Calculations
Ed Bott 17th Mar 2010
Thanks for that tip.

I do usually remember that 80 points equals $1, but I shouldn't have to get out a calculator because an album is priced at 1130 points. I would be very annoyed if my grocery store worked this way and every price on every item was listed in a currency used by no one else in my world.
> "... Anna and Miles, who are 38 years old ..."

This looks like a typical market research driven strategy, which sounds perfectly reasonable and looks great on powerpoint ... but is utterly boring, uninspired, and all too often leads to an "inexplicable" failure on the marketplace ...
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"Market research" leads to "an "inexplicable" failure on the marketplace"??
de-void-21165590650301806002836337787023 16th Mar 2010
You've got it the wrong way around.

You typically fail in a marketplace when you don't choose who you're targetting your product at and work hard to entice your target customer(s) to buy your product.

The point of personas is to work out the usage patterns of people from different age-groups, backgrounds, behaviors, etc.

Apple does this extremely well and certain divisions around Microsoft do too. For example, MS has several personas defined (e.g. Mort, Einstein) that are regularly used to focus (otherwise unruly) discussions about dev tools and technologies.
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Failure
thegerman 17th Mar 2010
Your adoration for the method lead to a complete failure to understand the essence of what I wrote.
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Does this mean each vendor's Windows Phone 7 device will has the same look and feel? Or will we need to suffer though the different GUIs which HTC, Sony and inflicts upon us?

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