Much as with hard drives, I expect that SSD reliability will prove to be a mixed bag depending on any number of factors ranging from which batch of silicon is used for the controllers and NAND chips to the variability of the assembly/soldering process to the firmware. There's a lot that has to be right and any one thing that is wrong can leave you with a bricked SSD and a dead system. No different from "spinners" in that way really. We all know from experience that even "spinners" of the same model from the same maker can have differing levels of reliability due to minor batch differences at the time they were produced. I won't name any names here, but there have been some notorious batches of otherwise fine "spinner" drives from at least one or two companies over the years, and I can't see why SSD's should be any different in that regard.
I finally pulled the trigger and went SSD a few months ago with a 128gb Samsung 470 that I installed on a Dell Latitude E6500. The Samsung 470 series isn't as fast as some of the newer SSDs with the latest gen Sandforce controllers, but it also doesn't seem to have any of the firmware and reliability issues that have plagued (by the maker's own admission) some of the newest gen SSD's. Regardless, I think that electro-mechanical hard disks will over time become veritable dinosaurs as SSD capacity/reliability go up and prices fall. As for me, I've had no issues so far and I'd have to say that since switching, I'm impressed by the difference in my Latitude and find it as or more responsive and "quick-feeling" than even the latest and greatest systems that are running regular hard disks. I won't be going back.
If you use a PC for professional purposes, you need a solid-state drive. Period. The difference in performance is profound, as just about any SSD owner will attest. The difference isn’t just faster startup and shutdown times, either. There’s a noticeable bump in speed and responsiveness for just about every common computing task.
But SSDs are expensive, and they have a reputation for being finicky and failure prone. My survey, plus some new data published today, suggests that could be a bum rap.
Jeff Atwood got a lot of attention for his blunt assertion in this May 2011 post that “Solid state hard drives fail. A lot.” And yet, he concludes, they’re worth it:
SSDs are so scorching hot that I’m willing to put up with their craziness. Consider that just in the last two years, their performance has doubled. Doubled! And the latest, fastest SSDs can even saturate existing SATA interfaces; they need brand new 6 Gbps interfaces to fully strut their stuff. No CPU or memory upgrade can come close to touching that kind of real world performance increase.
I would agree with that overall assessment, but not with the assertion that every SSD is a failure waiting to happen. Frankly, that doesn’t line up with my experience. Over the past two years I have used a half-dozen SSDs from three manufacturers in a dozen notebooks and desktop PCs. None of them had any problems outside of normal setup hiccups.
A couple months ago I did a Twitter survey, asking my 10,000+ followers for their experience with SSDs. I heard from 33 people who collectively were using SSDs (either purchased with a system or installed as an upgrade) on 98 PCs. Only one person reported a problem, with a drive that failed within the first month. (The replacement unit has been trouble-free.)
Overwhelmingly, everyone who had hands-on experience with SSDs raved about the experience. Over and over, I heard the phrases: “No problems,” and “very satisfied,” with these accolades to performance mixed in:
- Performance blows my mind.
- Absolutely love the speed improvements. Outlook launches as fast as I can snap my fingers.
- Starts up in 20 seconds, instant on from sleep, with Windows 7 64-bit.
- Awesome. It was like putting a supercharger in my VW beetle…
- Best upgrade I’ve EVER made.
- It would be difficult to go back to a hard disk for the OS drive.
- Added ~3 years of life to old MacBook due to performance increase.
That’s consistent, but the data set isn’t exactly enormous. That’s why I was happy this morning to see a detailed investigation by Andrew Ku at Tom’s Hardware: Is Your SSD More Reliable Than A Hard Drive?
Your eyes will probably glaze over at the nine-page report, which includes a review of some academic studies, some confusing data about product returns in France (“the data really tells us nothing about reliability”), and a group of four case studies from data centers that had integrated SSDs (primarily Intel drives) into their storage mix.
It’s hard to draw definitive conclusions from the data, but in general Ku’s conclusions matched mine.
SSDs probably fail roughly as as often as conventional hard drives do, but for different reasons. Hard drives fail because mechanical systems break. With SSDs, the problems are more varied. “Sometimes firmware is to blame,” Ku concluded. “We know this because of the firmware updates vendors issue specifically targeting a documented problem. Other failures are electronic in nature. A capacitor or memory IC might go out, taking the SSD with it.”
I go through lots of conventional hard drives—so-called spinners—and I‘ve had plenty of failures over the years. In general, hard drives go bad over time, whereas the data center admins that Ku surveyed told a story similar to Atwood’s:
[M]any of these SSDs failed without any early warning from SMART. This is something that we continue to hear from different data centers. … [H]ard drives tend to fail more gracefully. SSDs often die more abruptly, for any number of reasons that we’ve heard reported by actual end-users in the real world.
At current prices, a mixed storage environment is best, with SSDs for system drives, caching, and database access and conventional hard drives for mainline data storage. That’s true for my experience with desktop PCs. The data centers that Ku surveyed, for example, primarily use SSDs as mirrored boot volumes, for caching and logging ZFS servers, and for database servers. Maybe someday they can go all-SSD, but at today’s prices that would be prohibitively expensive.
For me, the bottom line is simple. I insist on a solid warranty for any SSD—at least three years. SSDs are still too expensive to just be tossed aside. And going SSD doesn’t remove the need for a solid backup strategy. But it does make those backups go faster.
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