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Trojans, viruses, worms: How does malware get on PCs and Macs?

By | June 21, 2011, 5:31pm PDT

Summary: What’s the best way to deal with malicious software on PCs and Macs? You can’t answer that question until you know how malware gets installed in the first place. Here’s a reality check.

The hardest part of talking about computer security is getting everyone to agree on the nature of the problem. It’s especially frustrating when you’re trying to weigh the pros and cons of different strategies with someone whose view of the PC security landscape is outdated and inaccurate.

Case in point: What’s the best way to deal with malicious software on PCs and Macs?

You can’t answer that question—you can’t even start talking about it—until you know how malware gets installed in the first place. And there’s where the disconnect begins.

Judging from the reactions to my recent posts on OS X and malware, the Mac community has a pretty consistent collective understanding of how computer security works. Their worldview is based on opinions that might have been close to the mark in 2004 or 2005 but are just plain wrong in 2011.

They think, incorrectly, that Windows is inherently insecure. They assume, with no support, that large numbers of PC users are infected every year just by visiting websites or opening e-mails. And they believe, sincerely but also incorrectly, that OS X is inherently secure and that they are basically immune as long as they avoid doing stupid things.

Here’s the reality, for PCs and Macs:

  • The traditional labels for malware categories—viruses, worms, Trojans, and so on—aren’t nearly as meaningful as they were 10 years ago.
  • If you install security updates regularly, your risk of being affected by a drive-by download is virtually zero.
  • A very small number of malware families account for virtually all malware infections.
  • The overwhelming majority of malware is installed by the victim, who is fooled by social engineering.

Much of the discussion I read comes down to shorthand, like this: “There’s malware [on Macs], yes. No viruses though.”

I have read variations on this theme over and over again in the Talkback section of this blog recently:

Mac Defender is NOT a virus. … Mac OS X has ALWAYS been free of viruses… as opposed to Windows which has hundreds of thousands of viruses and new ones coming each day.

Indeed, that obsession with the word virus is a recurring theme in Apple’s support forums. Search for the phrase “there are no viruses” at discussions.apple.com and you’ll find plenty of examples, like this one from January 2011:

There are no viruses that run on OSX. None. Zip. Zero.

There is some “malware,” such as Trojans, for Macs, though. But (unlike viruses that can get onto your system without your knowledge), you must approve their installation (via your Admin password) and/or operation (via the “This application was downloaded from the internet …” prompt).

Sorry, but that’s not true. The Mac Defender gang already proved they can sidestep the requirement to enter an Administrator password. They already convinced tens of thousands of victims to install a small program that then downloads and installs additional malware without any user interaction. And it’s just a matter of time and financial motivation before they begin whacking at vulnerabilities in OS X.

And categories don’t matter. These days, actual viruses are almost unheard of. Melissa, back in the late 1990s was a real virus, the kind that copied itself to documents and spread via e-mail. Today, security professionals are more interested in what a particular family of malicious code does. The delivery mechanism is usually separate.

If this were simply a matter of semantics, I would let it slide. But it’s not. The obsession with these technical labels reflects a dangerously outdated view of computer security. If you can’t see past those labels and get an accurate view of the current threat landscape, you won’t be able to make smart, informed decisions for yourself or for others.

Or, put another way: We can’t even have a discussion if one side thinks the world is flat and the other thinks it’s round.

So let me give you the lay of the security landscape that PCs and Macs share in 2011, starting with how malware gets on PCs and Macs in the first place.

Page 2: Where does malware come from? –>

Topics

Ed Bott is an award-winning technology writer with more than two decades' experience writing for mainstream media outlets and online publications.

Disclosure

Ed Bott

Ed Bott is a freelance technical journalist and book author. All work that Ed does is on a contractual basis.

Since 1994, Ed has written more than 25 books about Microsoft Windows and Office. Along with various co-authors, Ed is completely responsible for the content of the books he writes. As a key part of his contractual relationship with publishers, he gives them permission to print and distribute the content he writes and to pay him a royalty based on the actual sales of those books. Ed's books written prior to fall 2011 have been distributed by Que Publishing (a division of Pearson Education) and by Microsoft Press. As of November 2011, Ed is a partner in the independent publishing company Fair Trade Digital Exchange, which exclusively publishes his books.

On occasion, Ed accepts consulting assignments. In recent years, he has worked as an expert witness in cases where his experience and knowledge of Microsoft and Microsoft Windows have been useful. In each such case, his compensation is on an hourly basis, and he is hired as a witness, not an advocate.

Ed does not own stock or have any other financial interest in Microsoft or any other software company. He owns 500 shares of stock in EMC Corporation, which was purchased before the company's acquisition of VMware. In addition, he owns 350 shares of stock in Intel Corporation, purchased more than two years ago. All stocks are held in retirement accounts for long-term growth.

Ed does not accept gifts from companies he covers. All hardware products he writes about are purchased with his own funds or are review units covered under formal loan agreements and are returned after the review is complete.

Biography

Ed Bott

Ed Bott is an award-winning technology writer with more than two decades' experience writing for mainstream media outlets and online publications. He's served as editor of the U.S. edition of PC Computing and managing editor of PC World; both publications had monthly paid circulation in excess of 1 million during his tenure. He is the author of more than 25 books on Microsoft Windows and Office, including the recently released Windows 7 Inside Out.

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Illogical statement
normcf Updated - 7th Apr
@Cylon Centurion - Your first sentence is ...viruses = malware. But according to Ed Bott, a virus is just one of several types of malware. Thus a computer that can get a virus, can get malware, but the converse is not necessarily true. A computer that can get malware, could get any of the types of malware, not necessarily a virus. Your statement "If you're admitting that MacOSX can get malware, then you are pretty much basically admitting that MacOSX can get "viruses", even though MacDefender was a Trojan." is not logical.
My father-in-law still doesn't get it when I explain about "viruses" for Windows. He's just damn lucky he doesn't have an Intel Mac wink
@Imrhien: ... the trojans Edward talks about only work when user intentionally and voluntary installs (even if installer autostarts, it can not do anything on its own) them. But, before that, user has to believe that he/she got "a virus", what is practically not a real-life scenario. So there are no serious chances for these trojans to be installed on Macintoshes since the "phishing" trick is not really believable.

And, even if user is clueless or reads for years all of these articles about how Macintosh is the same as PCs and believes that he/she got "a virus", and installs this "Mac Defender" which promises to cure the computer, then still he/she has to be clueless twice, since the following trick is when "Mac Defender" tells that it lied and it will not cure the computer until user would pay for full version. And even then user has to be clueless thrice to pay money for application he/she neither ever heard about it, nor checked it out.

Seriously, it is three level of cluelessness -- no wonder the cases of problem are so microscopic in scale of Macintosh's fifty five million installed base.
@DeRSSS The trouble with both Macs and PCs is that they rely on people. People are inherently the weak link in any security system. If you believe that it can never happen to you because 1) You are smart., and/or 2)Because you bought a Mac. Good luck!
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@DeRSSS ... when he states ...

"The overwhelming majority of malware is installed by the victim, who is fooled by social engineering."

Whether it is Windows malware or Macintosh malware, it cannot get in if you don't let it!
@DeRSSS
Well then with that reasoning, it is probably a LOT easier to get a virus on MAC since most of the userbase buys them because they ARE in fact clueless when it comes to computers. That is why they buy them isn't it? So they have to learn less about how it all actually works and they can be further entrenched into the Apple Eco(distortion field) system?
@DeRSSS

Your points are all valid. Imrhien and others don't realize this has nothing to with someone not having a PC or having a PC. It's about ignorance in the user and nothing more. I work on both PC and Mac at work and user beware is the appropriate response.
@DeRSSS
If a Mac user REALLY believes that Macs are totally immune to every and any kind of malicious software, then that becomes like a self-fulfilling prophecy. Indeed, the Mac of such a user will never get infected, because a user who has such faith in the Mac will never click on any "your computer is infected" message, because by definition, Macs can't get infected by anything.
@DeRSSS

It sounds as if you do not directly support end users, whether they are friends and family or in a business environment.

If you did, you would be well aware that users are clueless. As Ed points out in his post, security breaches that are the direct result of vulnerabilities in the OS have been on the decline for years - the most dangerous and abundant threat is any type of malware that relies on social engineering. It is because of clueless users that they are so wide spread.

And most importantly of all, Mac users are not by default more educated, tech savvy, or immune to social engineering. It is exactly the "I'm immune because I use a MAC, therefore I can stick my head in the sand" mentality that the creators of Mac Defender were targeting, and many of you fell for it!
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@JimmyFal
fr_gough 22nd Jun
You do realize that most Mac buyers have bought or used Windows computers in the past, right? So tell me how a user is more clueless buying a Mac than he was when he owned a Windows machine?
@DeRSSS

If all it takes is clueless users, it is amazing to me that infections aren't more common.
@DeRSSS you fail to realize that many windows and mac trojans are obtained on a hijacked website that is trusted by the user, it doesnt matter if the executable is called "fluffy puppies.exe" or "i will kill you and your family with a rusty spoon.zip.exe.7z" if that pops up on your favorite news website like usatoday or your local news website, then many people will allow it, and who said that all mac trojans/virus'/malware tell you that they are anti malware, i fixed my aunt's computer after she downloaded and installed something that said it was an addon for iMovie, it wasn't.
@fr_gough
"""You do realize that most Mac buyers have bought or used Windows computers in the past, right? So tell me how a user is more clueless buying a Mac than he was when he owned a Windows machine? """

Because they just paid twice as much money for a computer that still gets viruses. And most people go from the 10 year old XP to a brand new MAC, and are still complaining about a 10 year old OS, 10 years after it was created. I fix pc's for a living. The virus calls on Windows 7 are far and few between. And REALLY easy to get rid of when it does happen. I can talk any user through it over the phone in about 10 minutes.

Windows 7 is pretty darn easy to use as well. Every bit as easy as a MAC. I'll give you a pass on the Pads and the Pods, because they dont' look or act like anything MAC OS.

So now the argument isn't about Windows getting infected. It's about price. And anyone that pays double or more to check their email, is by definition, clueless.
JF
@DeRSSS
That is not my experience. I clicked on the 3rd result of a Google search, on a link that looked legit, and I could do nothing to stop the trojan from installing itself 12 times on my laptop! And apparently Mac users now have the same problem. Now, my Linux machine is a different story....
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"If you install security updates regularly, your risk of being affected by a drive-by download is virtually zero."

Wrong again brainiac... Updates are 99.5% reactive, it is extremely rare that they are ever proactive... Those updates come weeks, sometimes months after threats have been spreading in the wild... The known threats are easy... It's the unknown threats that are more dangerous, they can quietly do damage until they are discovered.

So rephrase that lame statement you made to the following:

If you install security updates regularly, your risk of being affected by a KNOWN drive-by download is virtually zero.

The only way you are going to get proactive protection is with white listing or freezing the PC... And you might as well be completely honest, only a Windows PC is vulnerable to drive-by downloads, they are indigenous to Windows.
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spin
bannedfromzdnetagainandagain 1st Aug
@DeRSSS
of course ed is lying - as always. he even contradicts himself in one sentence: "The Mac Defender gang already proved they can sidestep the requirement to enter an Administrator password. They already convinced tens of thousands of victims to install a small program..."

how is that "small program" installed on a mac without entering an administrator password, ed? right, not possible. absolutely not possible.

it is a trojan, a simple trojan. as there have been trojans on the mac for ages. nothing about this mac defender thing is new, or more serious no matter how hard ed tries to spin it. a user has to download if by hand from the internet and type in his administrator password to install it.

please ed, i know you get desperate, your mothership in redmond is sinking. but stop the laughable spin. just jump ship, become a google enthusiast or samsung or whatever and stop the ms defending lunacy please.
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@DeRSSS How delish. Ed says the kneejerk reaction from Apple fanboies is "Macs don't get viruses, and even if they did, only morons would get them," and here you are. Virus, worm, trojan -- who cares. Macs get malware.
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The difference between Pc and Mac is how each company deals with the problem. In case of Microsoft, they initially ignored the problem letting third party anti-virus companies to deal with it. What happened was that the user experience suffered, full hard drive scans, slowdowns, interruptions and so on. That caused a great damage to the brand and the user experience.

I think that Apple will deal with the problem differently, providing virus protection seamlessly like they do all their software. Apple also has the option to allow installs only from the App Store or at least set that option as default.

My prediction is that viruses will be a much smaller problem for Mac users than people like Ed try to convince you...
@prof123
"Apple also has the option to allow installs only from the App Store or at least set that option as default."

Oh yeah, that'll work great.

Apple really shouldn't allow people to run MS Office or Adobe PhotoShop. Or any actual big brand software.

Yup, great ideia!
@prof123
It's great being forced to only be able to buy software from the app store. Or not, I happen to like buying my software anywhere I want. It's that kind of thinking that will drive away consumers in the future. Apple has made many great strides so why ruin it with a communist tactic?
@prof123
You said: My prediction is that viruses will be a much smaller problem for Mac users than people like Ed try to convince you...
My prediction is that you are right! It will directly correspond to the worldwide market share of less than 5% Mac users enjoy versus the 95% of non-Mac users. For those more obtuse than others that means for every 95 malware in existence on non-Macs, you will also find a corresponding 5 malware in Apple Macs.

~~~~~~~~~~
Ignorance is bliss.

Where ignorance is bliss, 'Tis folly to be wise.
~ Thomas Gray
@Carlitos.x
It is not such a strange idea that you should only install software from companies you trust. I mean, you fill up your gas tank at Shell because you know the gasoline will not harm your car, you don't buy gas from a guy with a bucket and a hose... It is the same thing.

All I sai that this would be the default setting so most people are protected from malware...
@prof123

You're right, Apple did handle it differently. The way they handled the problem as illustrated in an article on this very website was to deny help, and tell its users to pay *more* money on anti virus software. Of course, Apple does have some upstanding people working for them, who took it upon themselves to help these people with the problem. I think anyone with half a mind for what is right or wrong would have done the same thing.

My prediction is that your prediction is wrong. OSX is the Perfect breeding ground for any number of viruses, Trojans, exploits, and whatever related you care to add. Simply because Apple had never really been a target before, and Windows security is getting better out of the box. Also limiting what software can run on another persons system will never work. Especially after they have paid a premium for your hardware/software.

As stated in the article most viruses now days are spread through social engineering. At least, that is the proverbial foot in the door. Then once infected, any number of exploits/tools can be passed on over. That is, assuming the objective is to compromise a system or network.

In the end, Ed is not trying to convince "us" of anything. Yet, trying to *inform* those of us not already in the know. You would do well to listen. Or . . .you can always bury you head in the sand, and hope the problem goes away on it's own. That call is your own. Ask Sony how well that had worked out for them . . .
@prof123
You can call Microsoft if you are having a virus issue. They will remotely control your pc (assuming there is no problem there) and fix the problem for free. Or at least try and talk you through it. Other than the Indian accent, MS tech support is second to no one. The PC makers themselves are another horror story. For every satisfied MAC user I have one that is just as confused about how their pc works as the other guys. I do have a lot of respect for how MAC wants things to be. I just have a problem when they are arrogant and believe that they are somehow superior. MS didn't seem to want to fight back on that front, but I will.
It's great being forced to only be able to buy software from the app store. Or not, I happen to like buying my software anywhere I want. It's that kind of thinking that will drive away consumers in the future. Apple has made many great strides so why ruin it with a communist tactic?

No your not. You're not forced to do anything. And your Red Scare tactics don't wash anymore.

You don't like what Apple does, then don't buy what Apple does. Dat simple.

Comprende, pal?
@yyrkoon
If you look at how Apple distributes iPhone / iPad apps, it thru the App Store, there is no other way to install an app.

I think the same thing will happen on the Mac, where the Mac App store has been launched a few months ago. By default, only apps from the App Store can be installed. This would take care of most of the malware.

Just like the gas you put in your car, you buy it at a gas station and not from some guy on the side of the road. The same applies to software, you buy it from a trusted source...
@prof123

You will see the biggest class action lawsuit if Apple only allow installs from their Apps store.
@brianric
In case you don't know, Apple made a deal with all music labels. Apple will store on the cloud virtually ALL music tracks ever recorded, over 15 million of them.
The advantages of this setup for the user is that they can purchase every piece of music from one place, it is safe and virus free.

I think Apple will do the same for Mac software (they already do this with iPhone apps and the App store). There are various ways to do that. For example, software companies can link from their website to the app store, the purchase and download is handled by Apple and say 95% of the money goes back to the author. The Mac App Store will contain all Mac software that has been approved (i.e. contains no malware), all digitally signed.

This way they provide the user with a simple purchase and install experience, same as on the iPhone. At the same time they solved most of the malware problems that Microsoft was never able to solve... The OS will NOT install anything that does not come from the Mac App Store and is not digitally signed.

From a legal point of view this is perfectly legal, same as iPhone/iPad apps which the user must buy from the Apple App store. If all Mac software is available there what exactly is the problem?

It is the same as GM or Ford telling their customers that the cars can only take unleaded gas purchased from a certified retailer, otherwise the warranty is void...
yeah right and anything they did to solve the problem? there are reports of computer virus attacks but so far no article saying they are doing anything to address the problem.

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Re: gavinwray1
gavinwray1 28th Dec
How to keep their homes and offices secure is what many people are more conscious about nowadays. http://www.foldinggate.net/

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Ugh. Sorry iCabal, but viruses = malware. A computer virus is just one type of mal icious soft ware . If you're admitting that MacOSX can get malware, then you are pretty much basically admitting that MacOSX can get "viruses", even though MacDefender was a Trojan.

"The obsession with these technical labels reflects a dangerously outdated view of computer security. If you can?t see past those labels and get an accurate view of the current threat landscape, you won?t be able to make smart, informed decisions for yourself or for others." Yes, there we go. I don't understand people's obsession with picking this wording apart. If you're posting on here, you should know that a virus is just one of many types of malware. But at the same time, a virus isn't has prevalent as they were years ago. Simply put, no one gets them anymore as they are few and far between. Trojans are the new viruses, and it seems MacOSX IS very open to those just as much as PCs are.

"They think, incorrectly, that Windows is inherently insecure. They assume, with no support, that large numbers of PC users are infected every year just by visiting websites or opening e-mails. And they believe, sincerely but also incorrectly, that OS X is inherently secure and that they are basically immune as long as they avoid doing stupid things."

Sorry, but this isn't true either. Our favorite Linux Evangelist said this the other day, to which I corrected him. But Windows Vista/7 combined with an up to date browser such as Firefox 5 or even IE9 has too many security precautions in place to prevent infections from just "happening", unlike the days of Windows XP, where, yes, those things did happen. However, Windows XP is nearly 8 years out of date, and nowhere close to being an accurate representation of Windows' current security (And please don't argue market share. It is null and void in this discussion).
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Windows XP is nearly 8 years out of date?
cwallen19803@... 22nd Jun
@Cylon Centurion

How is Windows XP is nearly 8 years out of date when it continues to be supported until 2014? Maybe antiquated, but it is still supported.

Windows 2000, 98, 95. Those versions are out of date.
@cwallen19803@...

I just traded in my 2000 VW for a similarly equipped 2011 VW. The old one was running fine and fully supported by the VW dealership, but the new one has a lot of safety features the old one lacked. Nothing against the old one, but the new one is obviously improved in ways that might motivate someone to opt for the increased safety despite the old car running well and being fully serviceable.

I'm not saying anyone should upgrade, but it's something to consider if improved security, or any of the other new features, seem sufficient to justify it to the guy who has to write the check.
@cwallen19803@...

Also remember the newest Windows OS you could get until Jan. 2007 was Windows XP. Which means those on a five year cycle who bought between June 2006 and Jan. 2007 do not consider their systems out of date.
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@cwallen19803@...

Windows XP is 10 years old. That is waaay out of date. Subtract few years off of that, and you get the number of years XP has lived past its usefulness.

No matter how you look at it, and market share be damned, Windows XP is still nowhere near being a current representation of Microsoft's security or security practices.
@Cylon Centurion (corrected name)

You are still ignoring the fact that there are PCs less than 5 years old that shipped with XP, with XP being the most recent Windows OS they could have had installed at the time of purchase. It is not the customer's fault that MS did not update their OS for almost 6 years, so don't put the blame on them. The blame for that falls squarely on MS's shoulders, and as such they should be held responsible for it. And as such, I will continue to use XP's statistics against MS.

It's also worth noting that MS allowed XP to be installed on certain PCs (mainly netbooks) as recently as 2 years ago.
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@Michael Kelly

It's a valid point, but XP as a whole is 10 years old, and currently "unsupported" (It's on extended support).

It still makes me mad though to see people completely ignore Vista and 7 when discussing Windows' security. It seems they can't figure out how to get around it in discussions.

Just because it was (Keyword there being 'was' - It isn't anymore.) still sold, doesn't mean it's current. My Jetta was made in 97, still in use, but it isn't anything representative of anything current from VW. happy
@Cylon Centurion

13 years is beyond a reasonable life cycle of car. 4.5 years is not beyond the reasonable life cycle of a computer. That is the difference.

Also, if we are going to use car analogies, the warranty of a car begins at the time of purchase, not the date of the design of the car. So if I buy an unused 2010 car from a dealership today, they cannot claim three years from now that a five year warranty expired because they began selling the car in late 2009. The features of such a car may be lesser than that of a newer car, but if something simple like the brakes fail even after reasonable maintenance, the public can and rightly does hold the car manufacturer responsible even if they fixed the problem in newer models.
@cwallen19803@... When did Service Pack 3 come out?
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It's not out of date until 2014
ScorpioBlue 23rd Jun
No matter how you look at it, and market share be damned, Windows XP is still nowhere near being a current representation of Microsoft's security or security practices.

MS & the OEMs were offering downgrade rights as recently as 2010. People aren't gonna toss off perfectly decent hardware just because Cylon Centurion says so.

And I doubt many of them are gonna fork over another $200 for an upgrade on a 2-3 year old machine, either. Get real.
@Cylon Centurion ... an evangelist, pushing his own brand of "truth". I have been running Windows practically full time since Windows 2.11 hit the streets in 1987.

I have tried lots of browsers and always returned to IE and I have NEVER been successfully attacked by an infection "just happening".

I have been meticulous about updates and I have never been a victim of an attack.
same for me - almost 20 years on windows and never once have i ever been a victim of a virus trojan or malware. i do miss all those internet porn popups tho - lol
@mwagner@...

The last time I had anything fishy happen to me was on IE6 on Windows XP. Never had anything of the sort happen on Vista or on 7. I think those days are long over.
@Cylon Centurion
Well said!
happy
@Cylon Centurion Sorry to burst your bubble, but drive by install still occur on Vista/7
@mrlinux

How so and using what browsers? Source? Any evidence/data to back that claim up?
@mrlinux ... You're partly right... IF AND ONLY IF the user never updates their system and still uses IE8, Chrome, or Safari... in that condition it is possible for drive-by infections to occur. However, if they keep their system up-to-date and use IE9 or Firefox 4.0 or 5.0, then there is a nearly zero chance of drive-by infection (ridiculously small chance), and in both conditions, it can only infect the logged in user profile (not the whole system).

The same, however, is true of Mac OS X with Mac Defender, and it's been proven on this blog multiple times now. There is a non-default setting the user can change to protect them, or they can use Firefox, but out of the box experience is what most people use.
However, if they keep their system up-to-date and use IE9 or Firefox 4.0 or 5.0, then there is a nearly zero chance of drive-by infection (ridiculously small chance), and in both conditions, it can only infect the logged in user profile (not the whole system).

Not true. I was hit by a drive-by the other night using Win7 fully patched with Windows Defender running in the background and Firefox 4.01. The only thing that stopped it was nod32
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Fanboy FUD
blind obedience 23rd Jun
@ScorpioBlue

I also got hit with a driveby . In fact is was both the JS/Redirector.NIF trojan and the JS/Redirector.NID trojan. And this was on Google looking at non-porn images through Advanced Search.

Anybody from Redmond who tells you this doesn't happen anymore, is full of crap.
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Illogical statement
normcf Updated - 7th Apr
@Cylon Centurion - Your first sentence is ...viruses = malware. But according to Ed Bott, a virus is just one of several types of malware. Thus a computer that can get a virus, can get malware, but the converse is not necessarily true. A computer that can get malware, could get any of the types of malware, not necessarily a virus. Your statement "If you're admitting that MacOSX can get malware, then you are pretty much basically admitting that MacOSX can get "viruses", even though MacDefender was a Trojan." is not logical.

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