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What do you think of Office 2007?

By | June 4, 2006, 9:57am PDT

Summary: Office 2007 Beta 2 has been out for nearly two weeks now, and the radically revised new interface is getting mixed reviews. Are you using Office Beta 2? What do you think so far?

I’m working on a review of Office 2007 that will be ready toward the end of this week. [Update 8-June-2006: It's ready now. See 10 tough questions about Office 2007.] For the past few days, I’ve been digging deep into the Beta 2 build of Office 2007 looking at what’s new, what’s changed, and what’s missing.

I’ve also been reading what some other Office veterans have to say. The opinions so far are mixed, especially from the perspective of IT professionals who have to deal with deployment issues and training users to be productive with the radically revamped new interface.

Fellow Office author John Walkenbach asks, Are the new Office 2007 features worth the effort and frustration?

Those who will have the most difficulty adapting are the great masses of office workers who have learned how to perform a dozen or so common tasks in Excel or Word, and they do them day after day. These people, for the most part, will experience serious frustration. In many cases, these workers don’t even look at the "big picture." Rather, their task is broken down into a series of very specific steps that they’ve learned over the years. What happens when those steps no longer work?

Another potential source of frustration is the "deprecated features." Anyone who has followed the betas of Office 2007 know that quite a few features have been removed. Other features seem to be missing, but they are still available if you take some additional steps and them to your Quick Access Toolbar. The typical user won’t know this.

He concludes that, for most people, the upgrade won’t be worth it and thinks it’s “unlikely that many large companies are going to perform massive upgrades to Office 2007.”

My friend and ZDNet colleague Marc Orchant disagrees:

I suspect what you will find is that the biggest pushback will come from the most knowledgeable users. They have developed habits that will require some adjustment with the new UI. Once they get over their completely understandable and instinctive loathing of change, they’ll be fine. And I feel pretty confident that the users you should be most concerned about - those who would potentially be the black hole into which all of these retraining dollars and time would disappear - will really like what they see…

Michael Sippey finds a lot to like, too:

[W]hile it’s not quite heaven, over the few days that I’ve been running Beta 2 of Office 2007, I’ve grown more and more impressed with what they’ve done with the UI.

  • Even though it takes up an awful lot of real estate, the ribbon works. I’ve been undoing years of Office muscle memory, and have been enjoying the relearning process along the way.
  • The task grouping works, and the information hierarchy of default tasks = big buttons also works.
  • The todo bar is fantastic — my inbox, my next appointment and my task list all in one view. It doesn’t take much to make me happy, and this makes me happy.

If you’ve been using Office 2007 Beta 2, what do you think so far? What questions would you like to me to address in a review?

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Ed Bott is an award-winning technology writer with more than two decades' experience writing for mainstream media outlets and online publications.

Disclosure

Ed Bott

Ed Bott is a freelance technical journalist and book author. All work that Ed does is on a contractual basis.

Since 1994, Ed has written more than 25 books about Microsoft Windows and Office. Along with various co-authors, Ed is completely responsible for the content of the books he writes. As a key part of his contractual relationship with publishers, he gives them permission to print and distribute the content he writes and to pay him a royalty based on the actual sales of those books. Ed's books written prior to fall 2011 have been distributed by Que Publishing (a division of Pearson Education) and by Microsoft Press. As of November 2011, Ed is a partner in the independent publishing company Fair Trade Digital Exchange, which exclusively publishes his books.

On occasion, Ed accepts consulting assignments. In recent years, he has worked as an expert witness in cases where his experience and knowledge of Microsoft and Microsoft Windows have been useful. In each such case, his compensation is on an hourly basis, and he is hired as a witness, not an advocate.

Ed does not own stock or have any other financial interest in Microsoft or any other software company. He owns 500 shares of stock in EMC Corporation, which was purchased before the company's acquisition of VMware. In addition, he owns 350 shares of stock in Intel Corporation, purchased more than two years ago. All stocks are held in retirement accounts for long-term growth.

Ed does not accept gifts from companies he covers. All hardware products he writes about are purchased with his own funds or are review units covered under formal loan agreements and are returned after the review is complete.

Biography

Ed Bott

Ed Bott is an award-winning technology writer with more than two decades' experience writing for mainstream media outlets and online publications. He's served as editor of the U.S. edition of PC Computing and managing editor of PC World; both publications had monthly paid circulation in excess of 1 million during his tenure. He is the author of more than 25 books on Microsoft Windows and Office, including the recently released Windows 7 Inside Out.

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Microsoft should stop dictating and start listening
philico 16th Nov
Hi,

I have 2 daughters 11 and 13. I also have Office 2003 and Office 2007 installed. Both were installed at the same time. They always use 2003 and refuse to use 2007 unless they have to open a 2007+ Word or Powepoint document. They really like the old style menus. Both my kids are technology savvy and use Apple and Google products as well. So, (Microsoft are you listening?) if my kids hate the new Office interface that means Microsoft really blew it on this one. I suggest (Microsoft, are you listening again?) on future Office versions to give the option to the user to choose the type of menu they want with an option to switch to classic mode.
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What is there not to like?
No_Ax_to_Grind 4th Jun 2006
I agree there will be some retraining with the menu system, but I found that after a couple hours of use it was not a big issue and the new menu system is far better than the old one. MUCH easier to locate the feature/function desired.

Graphics have taken a HUGE leap, especially in PowerPoint.

Security also took a huge leap forward.

And finally, saving to various formats that work with other apps is fantastic.

All in all, I thing the entire suite offers a good deal more productivity.
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The whole package stinks.
linux_for_me 4th Jun 2006
Sorry Microsoft, but this version of Office is so confusing, it will prevent most users from ever doing any thing productive with this package.

I found this to be the most useless thing I have ever tried. I have used and supported all versions of Office, and this version is a nightmare.

I'll stay with OpenOffice at home, and do whatever I can as a consultant, to prevent any attempt, by any client, to install this mess.
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Really???
No_Ax_to_Grind 5th Jun 2006
So be specific on what you couldn't do.
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Yeah, Really!
linux_for_me 5th Jun 2006
My post said NOTHING about what I couldn't do. I stated that the package was a mess. Users are not going to find the items they need and used because the whole interface has been modified, and very poorly implemented.

Please learn how to read and post appropriately....PLEASE!!!!.
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Yeah, Really, redux
doclandis@... 6th Jun 2006
Oh dear Lord.. he asked a simple question about specific challenges you were facing, rather than a catch-all demonization of the entire program.

If that is a problem, then; "Physician, heal thyself!"

And... lighten up!
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RE: What do you think of Office 2007?
TeofilUrban 27th Jan 2011
The best way to save on vet care, is to feed a species appropriate diet.. I would be in big trouble financially if I just fed my crew dry kibble. I've got a cat that had urinary tract issues in his last home, a cat with food allergies, a dog with food allergies, a dog with back issues..
SEO Company
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hmmmm,nice post i like you post chanel replica
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translates to about six months worth of increased help desk issues in a normal company, with the majority of headaches and longer hours probably in the first two months. I do agree it will increase productivity in the long run, but companies will still need to diligently prepare for the short term headaches.

But yes, the Office team has something to really be proud of for the first since Office 97, maybe longer. This is an upgrade worth the short term headaches.
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I see
CobraA1 5th Jun 2006
"MUCH easier to locate the feature/function desired."

Cool. How long did it take for Microsoft to realize their features were hard to find?

"Graphics have taken a HUGE leap, especially in PowerPoint."

As if PowerPoint presentations weren't cheesy and flashy enough, lol.

"Security also took a huge leap forward."

Only time will tell if that is really true. Microsoft says that every time a new product comes out. The boy who cried "wolf," anybody? I'll believe it when I see it.

"And finally, saving to various formats that work with other apps is fantastic."

Ah, yes, now I can finally save in PDF and XML formats, right? Wait, the supposely "inferior" OpenOffice.org already did that.

"All in all, I thing the entire suite offers a good deal more productivity."

I hope so. The true test will be in the hands of the average office worker, though, and not in the hands of a techie like you or myself.
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and more
IceTheNet@... 6th Jun 2006
"Ah, yes, now I can finally save in PDF and XML formats, right? Wait, the supposely "inferior" OpenOffice.org already did that."

not to mention it will save powerpoint in flash format let's see microsoft do that.
oh and 3D graphics it will take microsoft 5 years to figgure out how to do that.
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What I think of Office 2007
Jon Peltier 4th Jun 2006
The problem with the ribbon is that it is essentially uncustomizable out of the box. Even with customizing, you can either add items to the Quick Access Toolbar, a poor substitute for a custom commandbar, or delve into the RibbonX XML system and make changes there (no place for the faint of heart). There are no floating toolbars, so you can't put any custom UI elements near where you are working. The tear-away menus are also gone. Custom menus added by add-ins and other VBA procedures are relegated to the depths of the Add-Ins ribbon tab, if in fact they work at all.

The concept of the ribbon is probably good, but the ribbon you want is never the one that's active, so previously simple tasks take five or more mouse clicks instead of two. The old Office tenet of putting commonly used UI elements (e.g., Format Font) in several places is replaced by a philosophy that there's only one single place for everything, which further guarantees it's on a different tab.

There are a slew of useful new features added to Excel, if the ribbon doesn't interfere. The graphics is nice, I guess, but it still detracts from thoughtful data presentation.

- Jon
-------
Jon Peltier, Microsoft Excel MVP
Peltier Technical Services
http://PeltierTech.com/
_______
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Contributr
A few exceptions...
Ed Bott 4th Jun 2006
Thanks, Jon.

The old Office tenet of putting commonly used UI elements (e.g., Format Font) in several places is replaced by a philosophy that there's only one single place for everything, which further guarantees it's on a different tab.

There are some exceptions. For instance, the Sort and Filter options are on both the Home and Data ribbons in Excel. But by and large you're right.
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Actually, I think having one entry point is
No_Ax_to_Grind 5th Jun 2006
a good thing.

Go to any Office and you will see what I mean. A user asks how to do XYZ and there will be half a dozen different but legitimate answers. That really messes the user up. Having a single way of doing a task is better IMHO.
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one entry point is a good thing?
pseudoperson 2nd May 2008
I could not disagree with this more, unless you are tech support.

It actually dumbs down tools and limits potential.

Also, there may be three ways to perform a task but from my experience, fairly techincal, I may choose the method one most effective at the time its needed. I can't give you an example off the top of my head but I'll try an analogy...

It's like driving to the market. There are several efficient and effective routes to take. The route I choose may vary based on what my other needs are at the time.
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Agree about Word
icon9 6th Jun 2006
I've looked closely only at Word and I have to strongly agree with Jon. The change to the ribbon motif would have worked better for installed users of Word if MS had maintained a user configurable UI. In previous versions of Office I could configure the icon bar to meet my needs and have everything I want 95% of the time right in front of me. Now I'm searching through ribbons to find some of the simplest things. For example, where is the spell checker - under Reference or Review? Under Word 2003 and earlier it was one click away because I could put it there.

I realize that some of my frustration is due to the years of habits I've acquired and which would have to change if I adopt this UI. Even after that, I see that I will be required to make many more mouse clicks to accomplish the same tasks as it would take to me in older versions of this product.

What would have helped this if they re-name the Home Ribbon back to Format and give the User a user-defined Home Ribbon where they can add all the functionality they may need most of the time. The Quick Access bar is too small.

What is with the style part of the ribbon. It seems those big buttons are there to fill out the ribbon. They certainly have no useful function as far as I can see! With each iteration of this product MS seems to be making using styles more and more cumbersome.

Ron
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It does take some getting used to.
frank_s 4th Jun 2006
Even after finding things it still seems like a lot of clicking around to get things done--I agree that it seems you're never in the tab you need. And one of the first things I wanted to do was verify my macros and try some things; got upset until I found out you needed to add the developer tab to work with macros.
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Re: It does take some getting used to.
Jon Peltier 4th Jun 2006
Adding the developer tab isn't a big deal, it's a one-time change. Having the wrong tab active is a big deal, because it's always going to be the wrong one, and I can't easily customize the ribbon as I could the commandbars, to put my own most used buttons top center. This necessitates extraneous clicks to do anything.

Many dialogs have been designed differently, with extra tabs. In chart formatting, there is a Line tab and a Line Style tab, rather than a single tab for each, requiring much tab-to-tab switching. Also, options which used to have otpion buttons showing all possibilities now have combos, which require a click just to remind one what the choices are.

- Jon Peltier
This extra clicking in my mind does not translate into increased productivity.
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Well yes, but I was able to figure it out without too much trouble, and am actually getting used to it. However, my user base is comprised of Office 97 users. We are currently working out the details of an Office 2003 upgrade. Imagine users going from Office 97 to Office 2007 in one big leap. Now that is scary!
With the differences being so great, I can't imagine what MSFT was thinking.

I mean the #1 excuse(and thats what it is) people have for not bothering to move the majority of their users to OpenOffice and saving their company millions of dollars a year is that it will "require training because the GUI is a little different".


Well, that just became a moot-point.


So, get cracking now is the time to start to move your non-mega-power-office-users to OpenOffice.

Since, training will be required anyway why not take this one time pain and turn it into a way to free yourself from the long term high cost of Microsoft Office for people that don't use any features that are not in OpenOffice already.
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You mean switch FROM Open Office
Anton Philidor 5th Jun 2006
The few people who did switch - and were unable to persuade management to rescind the order - will be able to act on their accumulated resentment.

The new features and easier access to older features will provide an impressive case. As well as an excuse for managers who would otherwise resist admitting they were wrong ever to consider reducing efficiency and causing continuous anger among the staff.

Those who will benefit most are the people who were told that their jobs were so rudimentary that they did not need all the functions of such a universally used product as Office. The satisfaction of being valued as someone who can make good use of greater flexibility will be almost as good as a raise.

In fact, the need not to compensate people with money for all the aggravations and insults of Open Office means that raises can be very slightly smaller. Office will more than pay for itself from this factor alone.

Not banging one's head against the wall any longer does produce satisfaction. Though the question of why one was banging one's head against the wall in the first place remains.
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You can return to Planet Earth now.
linux_for_me 5th Jun 2006
This version of Office is by far, the most bloated, the most confusing, and one of the most useless piece of software Microsoft has written yet. I guess that is to be expected since it will launch alongside Vista.

The burden for IT in supporting and retraining users, is going to be a costly nightmare. Since I will have to support this junk, I will do my best to insure that my clients never upgrade to this version of Office, and will convince them to either keep what they already have, or use OpenOffice.
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A lot of Office users here.
Anton Philidor 5th Jun 2006
People on Earth want computers to do as much as possible. Knowledge of how the computer works is an imposition.

If, after some familiarization, Office does a lot while letting users forget that they are dealing with software, those in support are very likely to be invited to Office party celebrations.

When they hand you one of those devices that make cranking noises as you whirl them and put a vibrant, cone-shaped hat on your head, you'll know that Microsoft has a winner.
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So you will be looking for a new job soon?
No_Ax_to_Grind 5th Jun 2006
"Since I will have to support this junk, I will do my best to insure that my clients never upgrade to this version of Office."

Walk into your bosses office and lay that down as an ultimatum. Go on, I dare you...
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well there's a simpler way to do this
Monkey_MCSE 5th Jun 2006
it's by saying, it will cost this much for office and it will cost this much in training, along with this much in hardware, this much in support. Very easily actually. I see people sticking with office 97/2000/2003 whichever they have currently. Yes, already shown one client the beta this afternoon, "what the hell did they do to it? It looks awful".
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I mean you have no idea what or how much training is needed so you do what? Make up numbers?

Won't matter, enterprise buyers will order it pre-installed on new machines.
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don't have to make up the number...
Monkey_MCSE 5th Jun 2006
just go with normal pricing of office suites from MS, and then add in what normal hourly charges come from the people they hire to train them. It's pretty simple, it's called a cost analysis, maybe you've heard of them considering you say you own a manufacturing firm. I see plenty of training costs, it's not cheap to hire out a firm for 400+ users to be trained. Again, look up what a cost analysis is and you will see the light.
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How much does 10 minutes training cost?
No_Ax_to_Grind 5th Jun 2006
Assuming your users are of average intelegence and not like you?
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OH..I will.....
linux_for_me 5th Jun 2006
And it won't be the first time, nor the last.
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I hear Mc D's is always hiring.
No_Ax_to_Grind 5th Jun 2006
Just don't try to tell customers how to eat or what they want.
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intelligence, as you mentioned, you notably lack. It is quite apparent you know jack about users. You are a complete moron and i now highly doubt you have any business, as your business sense is horrible. You are a pathetic old man, maybe one day you will wake up and notice how pathetic you really are. There we go for the pathetic no_ax attempt at his childish remarks.

If you had any idea what you were speaking of, you'd see how ignorant you are when it comes to supporting clients or users. You think that you get to say what people use, and how their knowledge should be used. You are simply WRONG on both counts. I know in your ignorance you will think you're fooling someone into thinking you have any clue, but most of us know differently, as we actually WORK in the IT field. As for my users, I don't have any, I have clientle who have users and i support these clients, maybe you've heard of people like us, they are called consultants. We do whats best for our clients, office 2k7 IS NOT that. Since you seem to think you have any clue, i'll dumb it down for you.

1 license of 2k7 pro = easily 400 * 400+ PC's(i'll even go 200 with discount licensing), wow thats a pretty penny
1 hour training = 50-75 average about 20 users per session / 400+ users(guess your little 5-10 users could go with 10 minutes), another pretty penny.

No you wouldn't notice these things, you lack business sense. Now if I were supporting tiny little firms like yours, maybe it would be priced in your range. I tend to consult for large firms though, not mom and pop places, though i bet i would make a killing with you as the owner, if i had your morals i'd sell you a bunch of junk you'd never need because you read it in a magazine and read some user study.
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Running it on an emulator are you?
TonyMcS 5th Jun 2006
You couldn't possibly be using Windows so how the hell would you know?
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You might try a helmet
anthroguy 5th Jun 2006
But at my organization there is no head-banging going on when using Open Office which, simply, works fine.

Well, okay, there may be SOME musical headbanging if anybody streams the Ramones at lunchtime, but that's an entirely different issue.
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No, he meant switch too OpenOffice
Linux User 147560 6th Jun 2006
There wasn't a typo and it's not that hard to use. Top it off OpenOffice meets the needs of the average everyday user in small and medium sized businesses.
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Why downgrade?
Confused by religion 5th Jun 2006
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whatever
CobraA1 8th Jun 2006
If you think it's a "downgrade" your opinion is noted.

BUT he answered your question - training. The new Office will require a lot of training, because it has major interface changes.
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I still know people using Office 97 with no hangups...for the home user we just need something simple guys....you put too many options on the dashboard and you'll give up trying to find the ignition.
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Who in the hell said that new versions were developed for the home user? I can tell you that Enterprises have a good deal to gain by Office 2007 and Exchange 2007.
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Can't speak for Exchange...
pseudoperson 2nd May 2008
I believe what you really wanted to say was that MS makes their money off business licenses verses home users. So, their focus is to TRY to develop changes with commercial usage in mind.

We'll see if 'Enterprises' gain much by conversion over time. Looking at the big picture. I think the short term costs will be higher.

From my experience many, if not most, MS Office home users also use Office in their work places.
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Wow. What a surprise.
John Zern 5th Jun 2006
The Anit-MS crowd claiming the usual;
"It Sucks...", "I hate It...", "My whole office hates it...", "Less features then free software...", "On Fire, Hard Drive crash, Uses too much Electricity, blah, blah, blah..."

At least I get get real, usefull feedback from the rest of the people here...
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Well said!
ursulus 6th Jun 2006
If people don't like Microsoft for what ever reason.. go away! This isn't the space for you!

If you have used the product and have some genuine feedback.. lets hear it!

Ursulus
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Not Anti-Microsoft, but anti-time wasting
hoozafrizitz 6th Jun 2006
Well, I have had years of experience with both Office and OpenOffice. Well, for stability, maintenance of proper formatting, and not wasting my time retyping a document or reformatting a spreadsheet after something goes kablooey (technical term), OpenOffice gets the award. I wonder how much more I would have accomplished over the last 6 or eight years if I could have been doing something else during the countless hours that I have had to reconstruct my work in Office. Well, actually now I have fixed the issue. I do nearly everything in OpenOffice then covert it to Office in those circumstances where I must.

Just thinking out loud.
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Your definition
wininpitt 13th Jun 2006
of "thinking" may be suspect. When OpenOffice has 10% of the integration that Office does, come back.
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training
CobraA1 8th Jun 2006
The bissest issue is training costs. Which you conveniently ignored.
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The cash cow needs milking
anthroguy 5th Jun 2006
My organization is unlikely to update Office from the current version until security patches are no longer produced -- say, about five years from now. At that point, I am quite hopeful that Open Office will have enough traction to replace MS Office completely throughout our operation. The only things preventing that now are inertia and slight document-format incompatibility issues.

In terms of the interface, for most users switching to OO would now be LESS confusing than switching to the new MS Office 2007 interface!

In its search for eye-candy MS seems to be forgetting the brain-candy.
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Training and transition costs?
Chad_z 5th Jun 2006
those who would potentially be the black hole into which all of these retraining dollars and time would disappear

Wait, I'm confused. I thought one of MSFT's big advantages over OpenOffice were all the alleged training costs and time lost by transitioning to a new productivity suite? So what do we see with Office 2007? Massive training and transition costs. The users most comfortable with MSFT's current products will be the ones needing the most retraining! ROFL!

Just goes to prove MSFT routinely adopts the Republican tactic of attacking other products and companies on THEIR biggest weak points.

The mind boggles at the way the MSFT sheeple keep taking the "Montana Shepherd" treatment from Redmond. They're so cute but you what's happening to them out behind the barn isn't pretty.
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So, we can presume you have tried Office 2007
Confused by religion 5th Jun 2006
... and compared its usefulness and retraining requirements based on Office 2000 or Office 2003, right?

Oh, I forgot, you don't use it. So much for a fact based opinion.
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Nope, he isn't qualified
No_Ax_to_Grind 5th Jun 2006
to insert the CD.
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It's just not worth digging through the MSDN disks to find it. Betas also tend to plog up my dev environment, which, in Windows World, is already slow enough. The less you have running on a Windows box, the more reliable it is.

The reality is that it's just not worth the effort to install. None of my customers are asking about 2007, not even the hard-core NBMer's at the customer have it installed. It's a non-starter outside the blogsphere.

And with those massive retraining costs it's only going to increase the rate of OOo adoption.

Poor little MSFT poopies. It's so painful to watch you getting the "Redmond Special" treatment, but you keep taking it. ROFL! It's hard to keep a straight face sometimes.
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Just because...
ursulus 6th Jun 2006
You have a beef with Microsoft, ok, but you deem anybody that uses it as being an idiot.. nice viewpoint!
I have used a lot of products over the years and at the moment Microsoft Office wins. Open Office has promise but it is slow at the moment so I'm not using it. I like what MS has done with the new Office, it was an incredibly brave step.. I'm not accepting it because it is MS, I am accepting it because it works.. You obviously can't or don't want to see that.. for whatever reason.. such is life.
Ursulus
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I like the new Office 2007!
Russedl 5th Jun 2006
It took a little getting used to (maybe an hour or so), but I really like this new Office Suite! Like everything else that is new, it does take some playing around with before you feel comfortable. I've been using MS Office since its very first commercial version. I think it was time for a make-over. There is something to be said for keeping the UI the same for so long, but just because "that's the way it's always been done" doesn't mean it's the best way.

You can tell that the designers at Microsoft really took a step back to consider how they could make the suite better. The new Outlook is great! My only regret is that they removed support for Hotmail/Windows Live mail. I wondered what kind of changes they would make in Outlook, and they've done a good job.

Kudos, Microsoft! Love the new Office Suite!
Hi,

I have 2 daughters 11 and 13. I also have Office 2003 and Office 2007 installed. Both were installed at the same time. They always use 2003 and refuse to use 2007 unless they have to open a 2007+ Word or Powepoint document. They really like the old style menus. Both my kids are technology savvy and use Apple and Google products as well. So, (Microsoft are you listening?) if my kids hate the new Office interface that means Microsoft really blew it on this one. I suggest (Microsoft, are you listening again?) on future Office versions to give the option to the user to choose the type of menu they want with an option to switch to classic mode.

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