Software sucks, but what can be done about it? More to the point why do users put up with it?
Between the Lines
Larry Dignan and other IT industry experts, blogging at the intersection of business and technology, deliver daily news and analysis on vital enterprise trends.
Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic.
Andrew Nusca is a former writer-editor for ZDNet and contributor to CNET. During his tenure, he was the editor of SmartPlanet, ZDNet's sister site about innovation.
Rachel King is a staff writer for ZDNet based in San Francisco.
Update 3: By 4 p.m. Bank of America's online banking systems were back up.
NetSuite will get some metrics tutoring from Oakland Athletics general manager Billy Beane, who is widely known for his statistical approach to baseball. The company, which makes on-demand business software suites, appointed Beane to its board of directors.
The daily reading list:Cisco to spend $830 million for e-mail security firm.Google reader adds metrics.
Worth watching: During the holiday I had the pleasure of watching "In Search of the Valley," a film written, directed and edited by fellow ZDNet blogger Steve O'Hear. The polished film, shot in September 2004, documents the month long journey of Steve and friends to explore the soul of Silicon Valley, how it grew from the legendary Hewlett-Packard garage in Palo Alto and Homebrew Computer Club into a trillion dollar industry and essential part of our culture.
Plastic Logic, a Cambridge UK startup, is getting $100 million in venture capital to build plastic electronics on a commercial scale. The facility "will produce flexible active-matrix display modules for 'take anywhere, read anywhere' electronic reader products.
EarthLink announced CEO Garry Betty passed away due to complications from cancer. He was 49.
The Hudson Employment Index reports that 22 percent of technology workers expect layoffs, up nearly 7 points from the previous month. Meanwhile technology worker confidence fell 6 points to 109.
Home Depot CEO Robert Nardelli just resigned and most will focus on his $210 million severance package. But it's worth watching how the retailer's information technology strategy develops under new leadership.
Headlines of the day:Intertainer Patent Lawsuit Names Leading Technology Firms (Apple, Google, Napster).Speaking of lawsuits does Apple have a music monopoly issue?