War of the words between CRM overlords
This past May, I wrote about how Bruce Cleveland who heads up Siebel's ASP-delivered CRM offering (officially "CRM OnDemand") had emerged from his bunker, apparently ready to take on (with a vengeance) CRM ASP poster-child Marc Benioff and his outfit Salesforce.com (see Siebel's on-demand chief now available on demand).