Between the Lines

Larry Dignan, Andrew Nusca and Rachel King

2011 tech preview: A tour through tablets, mobile, hardware, software and cloud

By | January 3, 2011, 3:14am PST

What does 2011 hold for the technology industry? Mobile will again dominate the headlines as all companies not named Apple will be searching for tablet strategies. Laptop price depreciation will regain steam. On the software front, cloud computing may put the hurt on established enterprise application players.

That microcosm will be evident at the Consumer Electronics Show. Here’s a tour through the key tech themes for 2011.

Tablets….

  • Apple’s iPad will continue to have the field to itself. To date, Apple has owned the tablet field with the iPad. Despite a coming onslaught of Android tablets I’m willing to wager that the iPad will continue to dominate. Projections that call for Android will have half of the tablet market by this time next year are too optimistic. Simply put, tablets are a different animal than smartphones. Android tablets that will be really competitive with the iPad won’t arrive until mid-year. Toss in a next-gen iPad and aggressive pricing and it’s likely that Apple will remain top dog.
  • Research in Motion’s PlayBook will garner some enterprise traction, but little else. RIM’s PlayBook has been demonstrated, outlined for developers and discussed for months. But there’s something about tethering the PlayBook to a BlackBerry for corporate email that doesn’t make a damn bit of sense. As a result, the PlayBook will go where the BlackBerries are—in the enterprise. The catch is that Android and Apple tablets will be there too.
  • Microsoft’s refusal to make Windows Phone 7 the dominant tablet operating system (over Windows 7) will be a decision that will haunt the company for years. Microsoft through 2011 will continue to push every OS it has in tablets—also known as slates in Microsoftspeak—over Windows Phone 7. As a result, Microsoft will be a tablet also ran.

Mobile…

  • Windows Phone 7 will garner 14 percent of the mobile market by the end of 2011. Android will rule the roost and Apple’s iOS will keeps its market share about where it is. Research in Motion will suffer as other mobile operating systems gain share. RIM’s QNX operating system will generate some buzz, but it’s a case of too-little-too-late for the BlackBerry maker.

Hardware….

  • The new price point for laptops (ultra light, beefed up netbooks and everything in between) will be $350 or so. The army of cheap, well-powered laptops will lead to the death of netbooks as a category. Sure, there will be a few 10-inch clamshells around, but most will be 12-inches and up.
  • The server upgrade cycle will begin to slow for three primary reasons—virtualization means you need less hardware in the long run, data center overhaul fatigue sets in and cloud computing will grab more computing share.
  • Hewlett-Packard will become a thorn in Cisco’s side. HP is gunning for Cisco’s market share in switches and routers. Cisco will largely be able to defend its turf, but HP will pressure the company’s profit margins. HP will be the networking player that enterprises bring in to keep Cisco honest. Toss in already tough competition from Juniper Networks and Cisco may have a few rocky quarters ahead.

Software…

  • Software as a service becomes widely adopted in the enterprise. This SaaS prediction isn’t much of a stretch, but the stars are lining up for on-demand software. Why? Oracle will launch its Fusion applications and customers will start deciding whether they want to upgrade or not. SAP CEO Bill McDermott has already remarked that his company will benefit from Oracle’s latest software. Why? SAP will be brought in to corporate accounts to keep Oracle honest. Some of those moves will result in sales. However, enterprises are likely to look at Oracle, SAP and SaaS alternatives. SaaS will win its share of deals. Nothing like a new implementation to get companies thinking about cloud computing.
  • HP will freak when it realizes that it can’t grow its way into becoming a software player. The solution is to go shopping. HP will acquire Citrix, BMC Software and Teradata in 2011.
  • This time next year we still won’t quite know what to do with Google’s Chrome OS. In fact, operating systems will continue to recede to the background when it comes to key themes for 2011. We’ll hear a few nuggets about Windows 8, but Microsoft would have to part the seas to convince me to upgrade from Windows 7. OS cycles now last at least a decade.
  • Cloud computing will cease to exist as a term as cloudwashing accelerates. Hardware, software and all sorts of technologies will ride shotgun with the term “cloud.” As a result, cloud computing becomes meaningless and just a term used to sell hardware and software.

Networks…

  • AT&T will fare better without the Apple iPhone exclusive. The conventional wisdom dictates that AT&T is so screwed when the iPhone lands at Verizon Wireless. The reality is likely to be vastly different. For starters, many iPhone users are locked in to AT&T for at least another 18 months. And then there are the network realities. If Verizon gets some of those app-happy iPhone users, AT&T’s network will improve. That improvement will mean AT&T won’t be spending money to constantly put out network fires (like the ones in New York and San Francisco). Factor in the end of AT&T’s healthy subsidies to carry the iPhone exclusive and profit margins could improve. And a final point: AT&T isn’t losing the iPhone just the exclusive. Many current customers will stick.
  • Verizon won’t rule the world with the iPhone. The addition of the iPhone to Verizon’s network—expected sometime in the first half of 2011—won’t be a boon to Verizon. Verizon will add customers for sure, but the iPhone is likely to strain the network. In addition, the iPhone won’t really put the hurt on AT&T for about two years just based on how wireless contracts work.
  • 4G will be a disappointment. We’ve waited for 4G speeds forever. And 2011 will bring blazing fast mobile speeds. The problem? We’re all going to burn through data plan caps. Verizon’s $50 plan will quickly become an $80 one. That extra expense will temper enthusiasm for 4G.
  • Net neutrality will die. You’d think that the Federal Communications Commission put the net neutrality issue to rest with last month’s 3-2 vote. Not quite. The FCC adopted open Internet rules, but Congress will ultimately have to move. The problem? There’s a new Congress and net neutrality just isn’t a front-and-center issue. Meanwhile, Rasmussen Reports finds that just 21 percent of voters want the FCC to move on net neutrality. Most folks aren’t paying attention to the issue. Chances are Congress won’t either.

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Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic.

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Larry Dignan

Larry Dignan has nothing to disclose. He doesn’t hold investments in the technology companies he covers.

Biography

Larry Dignan

Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic. He was most recently Executive Editor of News and Blogs at ZDNet. Prior to that he was executive news editor at eWeek and news editor at Baseline. He also served as the East Coast news editor and finance editor at CNET News.com. Larry has covered the technology and financial services industry since 1995, publishing articles in WallStreetWeek.com, Inter@ctive Week, The New York Times, and Financial Planning magazine. He's a graduate of the Columbia School of Journalism and the University of Delaware.

For daily updates, follow Larry on Twitter.

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RE: 2011 tech preview: A tour through tablets, mobile, hardware, software and cloud
tringo007 28th Sep
Thanks, I have recently been hunting for details about this subject for ages and yours is the best I have found so far. no essay scholarships
Windows phone 7 will dominate the bargain bins everywhere in 2011. Post the real sales figures monkey boy.
@cyberslammer2
Even if sales figures are low as you suggest, it has no bearing. They could say sales figures were 10000 units, and it would not have relevance. Look at the sales of the G1 - the first Android phone - I'd guarantee that WP7 has outsold that launch, and now Android has over 34% of the smartphone marketshare.

What matters? The potential. The framework of the OS. That awkward adolescent that's going to fill out and become mature, intelligent, and lustfully attractive. And it won't take years, I wouldn't doubt 2011 numbers suggested here one bit. A couple updates, and this one is a solid iPhone competitor.

What has relevance is what contributes to sales in 2011, not sales in 2010. 2010 was the introduction, the teaser, the proof-of-concept... let the development continue. The competitive product is what matters.

Or, by your way of thinking, the Japanese still manufacture garbage, and you still drive an American car.
Business is a process (especially in the tech world), not a wham-bam, that's it. Open your mind, and you might not be embarassed at this time next year.
Time will tell.
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Yawn. Why does it worry you so much, cyberslummer2?
John Zern Updated - 3rd Jan 2011
Seriously, for something you claim (time, and time again) is of no meaning for you because you're an iPhone user, why do you spend so much time putting it down, even when those that have used it actually lkike it?

Is that your way of insulting others (hidden safely behind your screen name, no less) or just trying to use your purchase of the iPhone as a sad "status" booster for yourself?
I'd hate to lead your life if you have to judge yourself by the phones you buy.
@John Zern He has to do something while waiting for his mother to get home from work...
@cyberslammer2 - Good, so far you have been so wrong it's funny.
@ItsTheBottomLine Prove I've been wrong.

The only figure Microsoft has given us is 1.5 million units shipped to OEM carriers.

The carriers have not reported how many they have actually sold and activated to customers.

Yes, Microsoft made money from selling their phones to the OEMs, but the real number is how many they have sold to consumers and have activated.

THAT is the number I want. I don't care if Microsoft sold 50 million to OEMs, if 49 million are gathering dust it's a failure.
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@cyberslammer2
Seriously... Microsoft does NOT make the phones. They did not sell them to the OEMs. They only made the OS that runs them. They sold copies of the software to the OEMS who then sold the phones to the carriers.
@Wolfie2K3 Yes, I know that, it's like selling PCs with Windows 7 on them...ok, so you sell 1.5 million PCs to Office Depot. Now how many customers bought AND activated their Windows 7 PCs?

Same with the phone...if 1.5 million of them shipped to OEMs with Windows Phone 7, HOW MANY OF THEM WERE ACTIVATED BY CUSTOMERS????

Simple question and a simple answer Microsoft hasn't answered.
Thanks, I have recently been hunting for details about this subject for ages and yours is the best I have found so far. no essay scholarships
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How to use Chrome OS
johnfenjackson@... 3rd Jan 2011
"This time next year we still won?t quite know what to do with Google?s Chrome OS."
I know what to do with it now ... and am just waiting/hoping for it to happen ... it could (could) become SUN's vision of a network terminal.

"HP will acquire Citrix, ..."
I hope Google acquire CITRIX.

If I can network to the Internet for browsing ... and remote desktop to my home PC or work server or cloud datacentre for 'work' ... then I'm done.

Yes, needs a decent network (I've got one at home and we have one at work ... just needs GB broadband) and a low powered CPU (here: ATOM or ARM) and an architecture optimisd for the same without Windows bloat.

Can a Chrome OS machine come in below your $350 mark?
If so it's a potential winner.
@johnfenjackson@... If Chrome OS works as good or better than Ubuntu Linux, and has the same price-point, yet an easier user learning curve then we have a winner. I would love to roll out inexpensive alternatives to my clients.
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Business
silentlennie 3rd Jan 2011
@FarVision I think it need to be able to be setup as a private cloud (think enterprise) or be able to choose your own storage provider.

While ChromiumOS is open source, I don't think I've seen anyone mention that.

I guess the closest thing to that is currently what hexxeh is doing.
@johnfenjackson@...

It's wonderful what you might be able to put together with chewing gum and string. I seem to have all those abilities and more with Windows and they were easy to set up.

Never mind, you'll get there some day wink
AT&T will fare better without the Apple iPhone exclusive.

For the most part I agree with your predictions... on this one however, I do not other than to say it should take a strain off their network. They will lose customers to Verizon, and alot of them. I wouldn't be at all surprised to see the more unhappy customers break their contract mid stream just to get away from AT&T.

Microsoft?s refusal to make Windows Phone 7 the dominant tablet operating system (over Windows 7) will be a decision that will haunt the company for years.

Couldn't agree more. The refusal to put WP7 on a tablet almost seems defiant. Even if they desire to put Windows 7 on the tablet devices, what could it possibly hurt to offer some with WP7 on them as well?
screens, and more powerful processors for the same price as before, so I would say we are re-defining what a netbook is, not killing it. This will of course put more pressure on MS, as they will not like at all having to sell Windows 7 very cheap for these much more functional, much more powerful computers.
@DonnieBoy If Netbooks are redefined with bigger screens and better processors aren't we using laptops?
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It's his "Hate MS", thing.
John Zern 3rd Jan 2011
@Larry Dignan
he thinks that if all laptops and destops and servers run ARM processors, MS won't be able to sell Windows 7 (or 8) to run on them.
Go figure.
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I don't think . . .
JLHenry 3rd Jan 2011
@Larry Dignan

You'll the the concept disappear. What will most likely happen is that "Netbooks" will get re-absorbed into the Notebook category, and you'll simply have a range of sizes, from 7"-17" or bigger . . .

I do agree, especially if companies other than Apple gets their act together on Tablets, is that they assume the original stated need for the NetBook: E-mail, and web-browsing, and Apple has a good lead there. I don however think that if Apple doesn't do something to lower prices, they'll end up ultimately as a niche player (This ain't an iPhone/iPod kinda market). The Nook Color looks really promising, provided they get a decent selection of Apps in their store (Not everyone can or wants to root the thing out . . .). The Cruz also looks interesting, if a bit pricey (for the Tablet).

All I can say is it's gonna be an interesting CES this year . . .
@Larry Dignan

I wanted to add that Netbooks would be absorbed back into the LAPTOP category, much as notebooks did years ago . . .
@Larry Dignan I was thinking the same thing, if it's about 10" screen and a nice keyboard (vs. little crumbs) doesn't that make it a laptop?
@DonnieBoy
As Larry said - if you get bigger and better Netbooks - they become standard Notebooks. At which point, the OEM making said laptop will then drop the Starter Edition of Windows 7 and will include Windows 7 Home Premium (or better).

I know it's a challenge for you to come up with anything that requires you to put two brain cells together, but trust me, it's actually quite theraputic. It gets easier when you exercise your mind regularly...
@DonnieBoy

So you've just predicted a new wave of Win 7 netbooks correct?
But, the ramifications of that is that Win32/64 will become less important, and thus Windows will become less important. Other form factors other than legacy desktop and laptop form factors, will increasingly use non Microsoft OSes.
@DonnieBoy Oh God here we go again, same childish rant. Please give it a rest for 2011...
He loves to point at the few Google successes, but denies the failure of so many other products:
Google Gears, Buzz, Wave, Nexus One, Google TV, there's a list that just goes on and on. Even ChromeOS is being viewd as "you're joking, right" by many.

Google is becoming less important every day, and I figure he'll say anything, if for no other reason then to allow himself some sleep at night.

There was a day when Google was talked about in awe, now there just not talked about all that much, except in reference to WIFI interception, privacy issues, Gmail outages....
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interesting
banned from zdnet 3rd Jan 2011
larry, interesting list, really. but windows (wmobile and wp7) on phones from 3% to 14% of the market in one year? that seems a bit of a stretch.

and could we see your predictions from last year please, just for some laughs.
@banned from zdnet I didn't really do predictions per se. I wrapped them into this one.

http://www.zdnet.com/blog/btl/the-year-ahead-five-moving-parts-behind-a-2010-tech-recovery/28827
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The 4G vaporware
pllamonica@... 3rd Jan 2011
4G as you say will disappoint but due to coverage. At some point consumers are going to realize that they don't live in a 4g area and that the phone they own is not 4g.
Are you nuts? Windows Phone 7 to run a tablet computer? The tablet is not a phone. I do not want Facebook and Myspace and all that other garbage cluttering up a perfectly good tablet computer in the cockpit of my airplane, where I use it to store a file cabinet full of aviation charts. I want a tablet to be a tablet, not a phone/Facebook/chat wannabe device.
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WP7
Cylon Centurion 3rd Jan 2011
@DaveMorris

Does more than Facebook...
@DaveMorris Looks like you're the only one. iPad uses the same IOS as iPhone, and they are still flying off the shelves. Windows OS tablets have been available for ten years before anyone ever heard of the iPad. Adoption rate was nil.
@FarVision Yes, and Apple's vision is to make the iOS be the same whether it be on iPhone, iPod touch, iPad, iMac, or Macbook....they want seamless integration and compatibility across the platforms no matter where you are...which is an awesome concept.

See if Microsoft can pull that off with its desktop bloatware.
what the F--k do you know?
You fail to mention the impact new technologies will have on existing and new networks such as Fortinet security appliances and the Fusion-IO card ("SAN in the palm of you hand") the most revolutionary product to come out for computers in years. In essence this solid state NAND flash memory device gives networks,servers and workstations instant access to data.

You also fail to mention that 2011 will be a year for IT managers and CIO's to look at protecting the data that their companies poseess. Cyber and Network security are going to be the number 1 concern as more and more hackers are introduced to the world of IT. Last year there was a survey in China that asked students in high school what their ambitions were when they finally graduate and a huge number said that they wanted to become hackers! Apparently this is some sort of glam field in Asia now....
So all you IT managers out there, start lining up those CV's from people with security experience....you're going to need it!
The iPhone will be the death of Verizon, or will be at least a serious sickness.
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without the outages. How many people will switch from AT&T to Verizon to get an iPhone, since they've already have the iPhone on AT&T?
I think people will switch from some other handset on Verizon to the iPhone on Verizon, but that still leaves the same amount of phones on the network.
@John Zern While the number of subscribers might not increase too much, the data usage will and that might become a problem for them as it was / is for ATT.
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Regarding the open internet
JohnVoter 3rd Jan 2011
The author says: "The FCC adopted open Internet rules, but Congress will ultimately have to move."

The reality is that the Congress has already moved. See Communications Act of 1934, Telecom Act of 1986 and the Supreme Court "Brand X decision". According to this decision, Congress gave the FCC the authority to treat broadband internet (but not dial up) as common carrier.

Just thought you might like to be informed on the issue -- before you write about it again.
Ouch "...next-gen iPad and aggressive pricing and its likely that Apple will remain top dog." That is not going to go over very well.
Nice article. We will have to keep this and see what happend come 12/01/2011...
You forgot NotionInks Adam. 2011 will be all about catching up with NI.
Microsoft?s refusal to make Windows Phone 7 the dominant tablet operating system (over Windows 7) will be a decision that will haunt the company for years. "Microsoft through 2011 will continue to push every OS it has in tablets?also known as slates in Microsoftspeak?over Windows Phone 7. As a result, Microsoft will be a tablet also ran."

Having a full OS gives them a key differentiator from Android and iPAD. You'll be able to use one computer for all your needs, not have a separate system for mobile and another for office.
Quote
The army of cheap, well-powered laptops will lead to the death of netbooks as a category. Sure, there will be a few 10-inch clamshells around, but most will be 12-inches and up.
Unquote
This statement assumes that processor power will drive people from netbooks to laptops. In fact, the reason my Samsung NC10 has become my primary work horse is that a full battery charge can carry me through working on a 6-hour flight. I am prepared to sacrifice processing power for longer battery life. I am yet to see a full laptop that will give me 6 hours on the battery.

Your second point suggesting that people will prefer a 12" to a 10" may also not be correct. I have a 12" Toshiba laptop in addition to my 10" netbook. I believe I am not alone in preferring the better portability of the 10".

Overall, I think you miss the reasons for the runaway success of the 10" netbook.
Hi Larry,

Alex from RIM here. With the BlackBerry PlayBook, we set out to create a professional-grade tablet that?s best-in-class in all categories for both consumers AND the enterprise space.

We wanted to share with you a few reasons why pairing the PlayBook with your BlackBerry smartphone makes sense:
-- You can access all the data already being pushed to your BlackBerry -- including enterprise and personal email/apps -- so you don?t have to buy a separate data plan.
-- You get full BES security for your messages.
-- Pairing also means your BlackBerry Messaging (BBM) community is always with you and ready to go.

And with the PlayBook?s uncompromised mobile browsing and true multitasking capabilities, pairing enables you to simultaneously access your secure corporate intranet, run your favorite apps, and access your regular web-based email accounts, run HD multimedia, and browse the web. Both personal and business customers want a full web experience, and the PlayBook design incorporates Flash 10.1 and HTML 5 to connect you to all the sites, videos, games, and content that?s important to you -- with no exceptions, and without a loss in quality or functionality.

If you?re heading to CES, stop by to chat (South Hall 30320) and see the PlayBook firsthand. And we hope you?ll stay tuned to the Inside BlackBerry Blog for more info.

Cheers! ? Alex from RIM.
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Impressive predictions...
the.ksmm 3rd Jan 2011
...mostly because they're the same as what I would come up with. Heh.

I'm glad to know that I'm not the only one who doens't think AT&T will collapse if Verizon sells the iPhone. And I'll even further to say that I think that some weaknesses in Verizon's network will come to light when the iPhone is there and a true side-by-side comparison can be done.

I also agree about those 4G data caps. I keep comparing it to a 16-year-old whose dad takes his bike and gives him a car but still tells him that he can only drive around the block. It's ludicrous. It's one reason why I believe that Clearwire may still have a shot.

Good list.
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WinPhone7 and Android aren't going to do much to cripple iPhone market share. Regular folks don't care about the OS of the phone. The reason the iPhone will still dominate all others is because of the vast array of add-on devices you can buy for iPhones that aren't available for anything else. Walk into Best Buy and try to buy a clock radio with a built-in "Windows Phone 7" charging dock and you will see what I mean. It isn't just the phone that people are buying when they buy an iPhone. It's the entire ecosystem of devices, applications, and connectivity which supports the iPhone.

If WP7 or Android ever want to come close to the versatility of the iPhone, they will need to create a single hardware specification for connecting add-on devices.
I think your comments about the iPhone are misguided. Verizon already has a lot of data/app heavy users with Android phones, so the addition of the iPhone won't break the network. Also, some iPhone customers will break contracts to get to the Verizon network, but probably not enough to add much of a net stress. I agree that any financial pain AT&T experiences will come slowly, but it could still lose 20-25% of its iPhone customers each year, and it will sting.

As to 4G, I think the data caps are temporary. Once carriers realize that people simply won't pay high tariffs for small amounts of data, they will be left with unsold bandwidth and discount it to recover the capital costs. With 3G there wasn't enough bandwidth to go around, once 4G is rolled out there will be lots to spare. It won't be immediate, as some early adopters are daft enough to pay through the nose for a while, but it will settle out after 9-12 months.
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SSD in Laptops?
tlkunz@... 4th Jan 2011
I think the one thing you are missing in the ultralight laptops category is the pricing of SSDs and its impact on the price of ultralight laptops. Apple's MacBook Air has already shown that this is the future. The price of SSD will not allow the price point to be below $700 on the ULTRA light.
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