Larry Dignan

Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic.

Rachel King

Rachel King is a staff writer for ZDNet based in San Francisco.

Zack Whittaker

Zack Whittaker writes for ZDNet, CNET, and CBS News. He is based in New York City.

Latest Posts

Ding dong, the witch is dead

Yeah, I know it's a little early to declare the DRM 'witch' to be dead but EMI and Apple may very well put the first nail in her coffin!

April 3, 2007 by Marc Wagner

5 Comments

Churchill Club: 9th Annual Top Ten Tech Trends

The Churchill Club held its "9th Annual Top Ten Tech Trends Debate" at the San Jose Fairmont last week. Four of the the top venture investors gave their predictions gave their predictions on the top tech trends emerging over the next few years.

April 3, 2007 by Dan Farber

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Who will be the Microsoft of multicore?

Giving the keynote address at the Multicore Expo in Santa Clara Tuesday (March 27), Anant Agarwal, professor at the Massachusetts Institute of Technology (MIT) spoke about how multicore computers will reshape computing. Agarwal characterized the growth of multicore computing: "Multicore has really crashed the computing party," Agarwal said.

April 3, 2007 by Phil Windley

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Four steps to creating legendary customer experiences

Christopher Lochhead, the former chief marketing officer at Scient and then at Mercury until the company was sold to HP last year, follows up on his post about having bad customer service experiences with some top tier brands. In this guest post he offers some practical advice for companies that would rather delight than alienate customers.

April 2, 2007 by Dan Farber

1 Comment

TIKLed and goosed

MIT's Media Lab is working on a project designed to improve the speed with which you learn certain kinds of tasks. An expert's movements are recorded to millimeter precision using an optical motion capture system, then compared to a novice's attempts at the same movements.

April 2, 2007 by Ed Gottsman

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