Larry Dignan and other IT industry experts, blogging at the intersection of business and technology, deliver daily news and analysis on vital enterprise trends.
Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic.
Andrew Nusca is a writer-editor for ZDNet, contributor to CNET and the editor of SmartPlanet, ZDNet's sister site about innovation. In 2013, his coverage will focus on enterprise startups. He is based in New York.
Rachel King is a staff writer for ZDNet based in San Francisco.
Today, Microsoft co-founder Bill Gates was awarded honory knighthood by Britain's Queen Elizabeth II. Gates will be in rare company, joining the likes of Web founder Tim Berners-Lee, Hollywood icon Steven Spielberg, former New York City mayor Rudolph Giuliani, entertainer Bob Hope and musician Bob Geldof.
Craig Barrett gave his last Intel Developer Conference keynote, as he heads off into semi-retirement. In May, the 65-year-old Barrett becomes Chairman of the Board, succeeding Andy Grove, and 54-year-old Paul Otellini takes the CEO slot.
While I track trends in the Web services space, I have to admit that I'm normally not a follower at the API level as this or that company opens up its systems to public developer access. When I saw today's news that Yahoo's Jerry Yang was going to announce that Yahoo is embracing Web services by offering up APIs to its search engine, my first reaction was to yawn.
A Customer interaction hub (CIH) is an integrated system that supports the customer touchpoints, such as pre-sales portals, customer service, and even warranty work, in a coordinated way.
John Carroll thinks that anyone with a valid license should have access to Microsoft's SQL Server source code. Rather than a polemic against proprietary software, John makes a practical argument and commends Microsoft's steps to release more source code...
Jason Kottke, a blogger who recently ditched his day job to post full-time, did a quick calculation to see what browsers people are using to visit his site.
Is it me, or has there been a recent wave of headlines from Redmond that add up to a Microsoft clamp-down of the sort that could easily drive people away from destkop Windows? The most recent of these, which not surprisingly has drawn a very vocal reaction from some ZDNet readers, is a news story about how the grace period that allowed Microsoft customers to disable the automatic installation of the security update-laden Windows Service Pack 2 is coming to a non-negotiable end.
I love Scalix founder Julie Farris. OK, not in the way that her loved ones love her.
It's about time that America Online is recognizing the fact that many corporate users actually rely on its instant messenging solution (the same one used by every elementary, middle, and high-schooler), otherwise known as AIM. In what was the first of several such moves, AOL is beta testing a solution that it co-developed with Intellisync called AIM Sync.
Though IBM has always denied any connection between the Eclipse project's name and the company's long-standing desire to eclipse its nemesis Sun, it appears as though Big Blue's decision to turn the Eclipse integrated development environment (IDE) over to the open source community is finally paying off in a way that the Sun faithful must view as a breach to the Java hull.