Compared to the debacle of a support call that I had with T-Mobile, at least the one thing positive I can say about today's support call with Ticketmaster to overcome a ticket purchasing problem with its Web site (which I've recorded for your listening pleasure) is how pleasant everybody was that I spoke to, even though they were ultimately unable to resolve the problem to my satisfaction.
Between the Lines
Larry Dignan and other IT industry experts, blogging at the intersection of business and technology, deliver daily news and analysis on vital enterprise trends.
Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic.
Rachel King is a staff writer for ZDNet based in San Francisco.
Zack Whittaker writes for ZDNet, CNET, and CBS News. He is based in New York City.
Speaking at a panel at the AlwaysOn Stanford Summit 2006 addressing the question of whether all software, or even hardware, will go open source, MySQL CEO Marten Mickos said: "There is no technical argument for keeping code closed. In five or ten years there will be a way to make money and keep every single line of code open.
During a panel at the AlwaysOn Stanford Summit 2006, YouTube co-founder and CEO Chad Hurley was asked by moderator Kara Swisher about disparaging comments Bill Gates made about his service at the D conference. "Speaking about competition and Gates, [he is] commenting about our business at same time Microsoft is trying to build a clone of our service," Hurley said.
Sun and Greenplum introduced a data warehouse appliance that uses the new Sun Fire X4500 server (formerly known as Thumper) and Greenplum's massively parallel distribution of PostgreSQL, Bizgres MPP.
The Wireless Camera Hunter is a handheld, video Walkman-size device that automatically detects and shows (it's got a 2.5-inch screen) video transmissions in the 900MHz to 2.
So, here's a question: 60 years from now (or whenever your favorite operating system was born), will there still be room for innovation on today's computing platforms? Or, will the string bikini -- now 60 years old -- outlive them all.
Following Tony Perkins' introductory comments at the AlwaysOn Stanford Summit, Tom Byers, a VC and Stanford professor, and John Hennessy, the president of Stanford since 2000, welcomed the crowd to the campus and talked about intersection of innovation and universities. Hennessy reminisced about first visiting Yahoo founders on the campus and seeing pizza Web sites come up in a search, and how he immediately knew that the Web would be big.
TThe AlwaysOn Summit 2006 got off to a start tonight on the Stanford University campus. The event is being Webcast live.
ZDNet's Government IT blog asks why Federal IT security was so crappy. The post was spurred by a piece by Zach Goldfarb in the Washington Post that answered that question and gave some suggestions on what to do about it.
In his recent post (Who shapes IT? ), my colleague David Grober presents a list of those who have shaped the IT industry.