Larry Dignan

Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic.

Rachel King

Rachel King is a staff writer for ZDNet based in San Francisco.

Zack Whittaker

Zack Whittaker writes for ZDNet, CNET, and CBS News. He is based in New York City.

Latest Posts

Apple WWDC live

In the new age of live blogging, Engadget and several other sites are providing just-in-time coverage of the Steve Jobs' opening keynote. Ryan Block and team at Engadget are posting pictures and providing the play-by-play.

August 7, 2006 by Dan Farber


Bank of America remedies "caught on tape" customer service problem

A couple of weeks ago, I podcasted my personal caught-on-tape customer service experience with Bank of America where the customer service representative (CSR) or someone she talked to made up a story to explain why the non-800 (toll-free) phone number on the back of it's ATM cards wasn't working. It's imperative for that number to work if you're a Bank of America customer and you're oversees and the card isn't working for some reason.

August 7, 2006 by David Berlind

3 Comments 1 Vote

Latest stats on the blogosphere

David Sifry of Technorati published the latest numbers outlining the state of the blogosphere as measured by his company's search engine. Here is the summary:Technorati is now tracking over 50 Million Blogs.

August 7, 2006 by Dan Farber


Page views per kilowatt hour: The socially responsible benchmark?

In my recent interview with AMD's director of commercial solutions Margaret Lewis, part of the conversation covered the area of benchmarks; most notably the question of what the industry standard benchmark should be when the technology inside a computer is designed to deliver a certain amount of performance in exchange for a specific amount of energy consumption.

August 7, 2006 by David Berlind


Fleury: The soul of open source Java hasn't sold out

After a bit of a blogosphere hiatus, Red Hat's JBoss senior veep and GM Marc Fleury has returned with the prose of techno-artist DJ Bone to metaphorically state that the soul of open source Java is still alive and well even though it's now an integral part of Red Hat (JBoss was acquired by Red Hat, in case you missed it).  Here's a clip of the lyrics Soul makers,We are still herewe still herewe still here.

August 6, 2006 by David Berlind


Tan Don't Burn With Coppertone

Swisscom is exploring the use of remote-controlled planes for targeted advertising. Such planes would have a WiFi or Bluetooth transmitter that would send out messages to phones and PDAs.

August 6, 2006 by Ed Gottsman