Larry Dignan

Larry Dignan is Editor in Chief of ZDNet and SmartPlanet as well as Editorial Director of ZDNet's sister site TechRepublic.

Rachel King

Rachel King is a staff writer for ZDNet based in San Francisco.

Zack Whittaker

Zack Whittaker writes for ZDNet, CNET, and CBS News. He is based in New York City.

Latest Posts

MS Office chief responds to my post on continuous improvement

Steve Sinofsky, senior vice president at Microsoft for Office, responded in a Talkback to my post to BillG about making some of the interface improvements available now rather waiting until Office 12 ships in late 2006, or 2007 if it slips.Hi Dan,I hear you and we are super commited to continuous improvement.

September 13, 2005 by Dan Farber


Video clips: Benioff and Bechtolsheim's Marc Benioff introduces Appexchange, a new service that allows developers to create, stors, share and sell applications and components that integrate with the salesforce.

September 12, 2005 by Dan Farber


CRM mashup

I spent the morning at the event, but much of the discussion in the hallways was about the implications of Siebel getting acquired by Oracle.

September 12, 2005 by Dan Farber


Skyping a good deal on eBay

eBay buying Skype doesn't make a lot of sense if you think of Skype as "just a VoIP company." Thinking of Skype as a CRM solution in embryo, however, yields some interesting ideas.

September 12, 2005 by Phil Windley


Salesforce enters its eBay phase CEO Marc Benioff didn't let Oracle's announcement of its Siebel acquisition get in the way of what he called the biggest and most exciting idea he has ever worked on.

September 12, 2005 by Dan Farber

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